Matt started off appearing knowledgeable and helpful about our pool, but everything went downhill…read morefast. In trying to grow his business, he began sending untrained workers to service our pool, one of whom ripped our pool liner (photo attached). His so-called "fix" was a hideous patch that doesn't even come close to matching. When we reasonably asked for a proper liner replacement, he flat-out refused. If he's bonded and insured, he should be willing to utilize that with the intent to remedy my torn pool liner. Things only got worse. We watched one of his employees literally sweep dirt into the center of the pool with a broom instead of vacuuming -- which turned our pool green. Matt promised he would come fix it personally, but despite multiple reminders, he never showed up. On top of that, he swapped out our filters at every visit and then never returned them after we fired him, even after repeated requests.

From the owner: At Total Pool and Spa we value our customers and take pride in our work. We believe the key to a…read moresuccessful business is maintaining customer relationships by providing timely and quality service. We have built this business off of repeat customers, and our goal is to turn every customer into a repeat customer.

Mike Atkins responded quickly to our call, and made the repair that day. Not only is he a…read moreknowledgeable professional, he's a great guy! We recommend him highly for all pool repairs. Very happy with the service he provided at a fair price.

Super fast and super friendly! Mike is knowledgeable and repaired our pool leak quickly!read more

Daniel did a great job servicing my pool. I tried a few different companies and he has shown to…read moretruly do the best work. Very kind and hard working man. Thank you Daniel.

I saw Daniel's phone number being shared on Facebook as a reference for a good pool guy. And…read moredecided to give them a call. Since I've been having issues with my pool equipment and keep in the water clean.. My existing and current Pool Company has been very unreliable and unresponsive. And I've been frustrated. Upon calling Daniel, he came out the next day. Fix the leak in my pool equipment, clean my filters, test of the water was in and out in a couple of hours and got my pool back up and running. Thank you Daniel. And I definitely recommend this company

We were away on vacation and had a problem with our pool. Mark came out and took care of the…read moreproblem. We are happy we found him, he did an excellent job and advised me as to what to do in the event the same thing happened. He said it was an easy fix and told us it didn't take too long so while he was there he cleaned the pool. Who could ask for more. I would recommend Greenville Pool and Spa to anyone needing a reliable pool and spa service.

Mark put above aground pool liner in for me. He did a great job with work and communication. I…read morehighly recommend him.

Would rate zero if possible. Horrible customer service, never returns calls. Do yourself a favor…read moreand avoid if possible.

Kevin the technician was very dedicated and fixed my spa. He was able to diagnose the problem,…read moreordered the correct supplies and my spa is working beautifully. I love the fact that Randy provides free spa water analysis which is so helpful and professional. I have been using this company since 2015 when I bought my spa, a Bullfrog, and I am very pleased with the service and my spa, a Bullfrog.

We are just finishing up having an in ground pool put in with Aqua Blue Pools located in Taylor's…read morenear Greenville. They did an awesome job! Their pool designer, Scott Schlock, sat down with us in the beginning of our journey... showing us every model of pool they make and the materials we could use in our own design of pool. We had never designed our own pool before, but with Scott's help we chose a Greek style pool with wide steps leading down into the water. Scott stayed with us for every major development with the pool and let us know what to expect next. He was a huge help! The whole process took around 4 months and we were able to watch every step as the pool took form from our sunroom. The crews that dug out the pool, laid the pool foundation, and the cement around the pool were organized and moved quickly, they worked tirelessly in the heat. The entire company works together like a well oiled machine. I wouldn't hesitate in recommending this pool company. Aqua Blue Pools gave us an amazingly beautiful pool and it was finished to swim in two weeks earlier than has been predicted. We are very happy!

Do not recommend! The other reviews are correct, once they have most of you money they are…read moreunrepsonsive and rude. More and more and more issues through time and now at a 18 months out, after over 75k they want $350 to decide if the salt cell is bad. Oh and a 4 week wait. They promise things to sell you and then they nickel and time you at the end. The ladder was more money, the caps for the ladder holes that we didn't want were more money. They accidentally plumbed an auto vacuum plug and when we asked about the cost to add the actual vacuum since we now had the hole they undid the plumbing and re-did it to make sure we didn't have the option any more "because we hadn't paid for it". But for $2500 they can re-do the plumbing AND THEN buy a vacuum. Seriously, something with a warranty you want me to pay you to evaluate. No. Go with someone, anyone else. Go with your own shovel or a kiddie pool from the dollar store.

Simply Living redid our backsplash, installed appliances and replaced our shower doors. Caleb was…read morevery meticulous and accurate in all of his work. The kitchen looks like new. Costs were competitive and very reasonable.

I called to get a quote for a kitchen and bathroom project, and the experience was extremely…read moreunprofessional. The person I spoke with accused me of being a scammer and hung up on me before I could even explain what I needed. I was polite and simply asking for pricing and availability. If this is how they treat potential customers, I can't imagine how they handle real projects. Very disappointing and a complete waste of time. I would not recommend based on customer service alone.