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WeatherCraft Roofing

5.0 (1 review)

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9 years ago

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First Star Exteriors - Roof leaking into attic

First Star Exteriors

(10 reviews)

We have a leak in our roof. Let me just say First Star was amazing! The service at First Star…read moreExteriors was incredible! They had someone here with in hours after reaching out. They came out to inspect the problem, found that one of the pipes on the roof is damaged and causing the problem. Since we were expecting more rain, they came back that same afternoon to temporarily seal the area until we can permanently fix it. Kristin and Jarred were outstanding to talk with and explained everything! You don't find customer service like this anymore, it was so refreshing! If you need any work done please give them a call! They do so much more than just roofing so check them out! I am so glad we did!

I contracted with the Conway branch for roof, siding and paint on my house. I was assured that…read morethey would use expert installers that worked for them. Roofers did a good job but it went downhill from there. The first siding installers messed it up completely and severely damaged the front and rear doors, and damaged the new roofing edges by leaning ladders against it. First Star sent a second crew that tore off and replaced the siding but couldn't fix the doors. They even replaced the front storm door but it still wouldn't work right because the doorframe was sprung. Then the power wash crew came out but didn't have a power washer. They had to go to Home Depot and buy one. Wanted to quit 2/3 of the way through because they didn't bring any fuel for it. I put my own gas in it for them to finish. When the paint crew showed up they didn't even have any ladders and had to use mine. They didn't caulk the gaps as promised. First Star had no qualms about leaving a 75 year old man to caulk siding and touch up paint, and repair doors and doorframes so the doors will actually close and latch. Plus I'm still picking up chunks of fiber cement siding, nails, and shards of aluminum soffit from the yard. It's not like they were pressed for time. Started in October, finished in August. You'd be better off going to Home Depot early in the morning and picking your own crews. Probably would get better results.

WeatherCraft Roofing - roofing - Updated October 2026

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