This review reflects services provided to John Gaff at the Pasadena, CA office: "Staff was very personable and provided information in an easy to understand manner. The documents that I needed were prepared in a timely fashion. "The round trip from San Francisco to Pasadena and back was well worth every mile." read more

I had a great experience with this Legal Documents office. (Living Trust ). Staff was very Professinal &knowedgeable.Very helpful throughout the entire proccess. They took the time to explain legal terms in plain english ,making everthing easy to undersatnd. Work was completed accurateley and in a timley manner.As somone in the medical field ,I was especially impressed with the Medical Advance Directive Document. Price fair & reasonable. Thank you Nancy & Secretarial staff..... read more

I would recommend this office to anyone if needed I had the most professional service for my legal needs . The whole staff and especially Nancy helped me step by step. Thank you to we the people for being there for my hard times. Couldn't have done it without them! read more

If you're trying to set up a trust with We the People in Pasadena, DON'T! Go to a different branch. My parents were assigned to Afaf. Due to unforseen circumstances she left. Therefore, my parents trust paperwork was transferred to Nancy, I believe. Upon that transfer of "hands" there were errors that I found in the trust. My parents had to go back many many many times to get the trust updated before it was finally finalized. I looked over the trust probably 4-5 times, and every time there were errors. If We the People, specifically in Pasadena, is getting paid for a service from customers, then the job should be done correctly and accurately the first time. I shouldn't have to catch inconsistencies when it's their job to do so. If it takes 5 revisions from me and I catch the same inconsistencies, then that's not an error on my part. It's an error on their part for lack of professionalism. read more

I recently visited We The People and had a great experience with the current staff, who I understand is a newer team. Nancy handled my document preparation and was incredibly thorough, helpful, and easy to work with. The receptionist was also exceptional, staying on top of calls, messages, and questions throughout the entire process and providing excellent customer service. Everything felt organized, professional, and well managed from start to finish. I truly appreciated the attention and care I received and would highly recommend them. read more

This is a "go to" place fro me. They squeeze me in for an appointments whenever I need an urgent help. Nancy is lovely, patient and very helpful. I recommend this place hightly! read more

This place is the best they help me out a lot. They know what they're doing. They always follow up with you. They're very nice and very respectable people. They're very good and the way they greet you is the best. I recommend everyone go there. read more

Everything about this place was excellent, the knowledge and great representation by both the receptionist and Nancy. I highly recommend this place. Thank you WYP for having such an amazing staff. read more

very good service, will go back, if need excellent customer service , would recommend this business to others, excellent , very attentive staff read more

Nancy was great and and efficent ! The building is old but dont let that discourage you.

Everything needs to be improved, no courtesy, awful costumer service. They did not welcome us, we waited for an hour, we were never offered water. I had paid $850 for the service, after today, I rather forget about that money and did not conduct any business with them. read more

Zero stars. Afaf (that's her name) took over $2000 did no services and refused any refund

We The People are completely useless. I think this might be the first probate they have ever done. Every document they send to me is wrong. I have to tell them what forms to use. I will be going on yelp, if this thing ever ends. Pam read more

Afaf makes no effort to keep me up to date. There have been missed multiple promised deadlines with no explanation. These delays have prevented progress in finalizing my conservatorship and I am unable to properly advocate for my conservatee. I still have not received the documents I have been waiting on. I paid We The People to handle this, but after long delays, it appears I may never get what I need. Back in May 2025, I had to file some of the court papers myself, spending extra time, money, and effort. Afaf would not issue a partial refund to cover the court fees and other costs I had to pay. Looking at the other reviews, specifically the one from Chris L. on 11/11/23, it didn't surprise me at all. From my experience, I do not believe this was a fake review or one left by a competitor. I really tried giving Afaf the benefit of the doubt, but unfortunately I do not find her to be trustworthy and professional. read more

We The People helped me in title transfer of my home. They were very professional and really impressed with the paper work which is accruate. The staff are very friendly and on time for appointment. Affaf is super helpful and really this is the place to go for professional service. N P Arun read more

i used w.t.p. a few years ago for a straightforward divorce. was relatively easy, although at one point i asked for a mistake on the documents to be corrected, & the woman kept saying "document changes $35 charge", & i would respond "this isn't a change it is a correction of a mistake made by you". well it went back & forth a couple of times, but she finally conceded. around $550 for the service including court filing fees. [ this was in 2017.] would recommend for simple procedures. read more

I love this team. I was completely lost about getting a divorce at first but They made the process very easy and fast. Even when I was stressed out, they went over each steps with me and supported me along the way. I beyond thankful for We The People and the people that work here. thank you for helping me with this new chapter in my life I'm beyond thankful read more

Very prompt response clear helpful able to adapt. Definitely highly recommend without reservation Aptly named.

Afaf and Gabriel are absolutely amazing. Very communicative from the get-go. I had a case I needed to file with L.A Superior Court and Afaf was extremely helpful and knowledgeable. I have some working knowledge of the system, but Afaf's expertise is what I relied on. I found her trustworthy and professional. They filed everything in a timely manner and they even helped me on items I forgot to file or any gap/misstep on my end. Their patience with me and my case is sincerely appreciated. They truly go above and beyond for their customers and keep you in the loop for everything. I highly recommend them for your legal needs, wills, trusts, etc. read more

If you need family law paperwork done, this is the place to go. Afaf has helped me with items from family law to grant deeds and going to help me get together living trust and things of that sort. I tried for two years DIY family law papers and I kept getting paperwork returned from the courthouse. Using we the people was best decision ever. Will most definitely use them for future legal documentation as needed. read more

When you need a living will and you don't want to spend a lot of money hiring a lawyer to do it, then this is the place to go. They set up all the paperwork and go over all the things you need and ask for, simple as that. read more

Dealing with these people was a horrible experience. What was supposed to only be a 2 month process took 5 months and that is only because I called them asking what was taking so long. I met my ex husband at the office of We The People in Pasadena to finalize some of our divorce/pension paperwork. That day was about 105 degrees, miserable hot. When I walked into the office I was melting, no one offered me a drink or even greeted me. There were only 2 people there in the office at that time. My ex husband was already present. Afaf asked us to take a seat as she opened her notary book and presented us with the court documents that needed to be signed. I had not seen any of this paperwork yet that my ex had filed. As I started glancing through the paperwork I saw a term that I was not familiar with. I asked her if she could explain that paragraph to me. She stated, "I dont work for you! I work for him!" Even my ex looked at her in disbelief regarding how rude she was being. As a matter of fact, my ex and I paid 50-50 for these services. He then asked if she could explain that paragraph to the both of us because he did not understand it either. All of a sudden she slams her book closed and stands up stating " I dont have time for this! You should have read through this weeks ago!" Afaf turns to my ex husband and states, "You said she was just going to sign the papers and this was going to be quick!" My ex and I looked at each other in disbelief. My ex urged me on, "just sign it. Its all in there and everything is correct." I was so drained emotionally and physically at that point, I signed the papers and left. I was literally in their office less than 20 minutes. I have never been treated so rudely before and was flabbergasted and upset. I was also disappointed at myself for not saying anything to her regarding her utter rudeness and how she treated me. I was already very emotional since this was our finalization of our divorce. I am a nurse therefore I understand compassion for what people are going through, but this woman seemed so clueless and heartless to peoples situations. BUT I got the last laugh. There was ONE good thing about what happened in their office. The next week my ex called me crying. He said that he took his paperwork in to be filed with his pension when the gentleman that was helping him, pointed out that the paperwork stated that I was getting an additional 50-60k from his pension according to the paperwork that We The People filed. My ex stated that, had Afaf explained that to us when we asked her to, we would have caught that mistake that was made. I told him that maybe he should sue We The People for the expensive mistake they made. I still laugh about it to this day... all the way to the bank! Thanks We The People! read more

I just want to say how I appreciate all the help they gave me during my divorce! They helped me out with everything when it came to my divorce. I want to thank Afaf for being there via email and a call away. The staff is soooooo friendly and they explain everything. This is your place to go if you're filing for divorce, they will help you with everything! read more

Everyone is so incredibly helpful. Divorce is stressful but they made it so easy helping me step by step and explained everything. I highly recommend them , they helped me through everything. read more

I went into their office for a grant deed transfer service but the next day I called them to canceled it. I went in the office again to sign all the paper work and they told me they will refund the money back to me. It has been over a month but the fee has never Refunded back to my credit card. I called them a couple times and they kept on telling me to wait but no money has been refund. After I posted the review, the manager called and took care of the refund immediately. Will I try them again? Maybe. They do have reasonable price read more

Had came to this establishment for divorce papers but the coronavirus hit and i was not able financially to go through a divorce so i asked for a refund and i scheduled an appointment to get refunded. I walked in after hitting my vape and i had a slight cough then the lady told me that only 1 customer at a time so i asked ill wait outside then. Mind you i have a noish approved N95 mask on just as a precaution for everyone. The customer infront coughed a bit and he didnt get kicked out... So then i waited outside in the cold cause it rained earlier and it was about to rain again after 30minutes i told the lady ill come in sign and leave she pointed at me all angry and said no you'll not come in and came up with another bs excuse even though she said and i followed all her instructions and even waited 30minutes outside in the cold.. Goes to show these employees have not had proper training and are not well educated plus a bit of racism cause Im asian i got kicked out but the hispanic guy didn't. FYI because the employees probably will read this review that the N95 mask protects others from myself not the other way around so there was no need for the scare anyways. And if the employees cant even comprehend this simple common knowledge how would anyone expect them to be able to prepare legal god dang documents amen. Lastly if they were so scared of the virus they should do some research, asymptomatic people are as infectious as people with symptoms. Close down if youre so dang scared instead of racial profiling asians with a cough. Don't go to them for prep save yourselves the time read more

Walked in on a Friday morning needing a notarized document. I was greeted by a man at the front desk and was told to sign in. There was no one else there at that time. I didn't wait more than 5 minutes to be seen. The price here is reasonable. It was $15 for one notorized document. Same price you would pay at UPS or other places. read more

Feeling very jaded. I would not recommend this place. There's follow up with their clients on pending cases. I have lots to say and I would hate to think this company takes advantage of poor minority folks. My husband got deathly sick. I had postponed the divorce. He thankfully got better and now I'm trying to proceed with the divorce. I wasn't told that the index card expired within 120 days or I would of asked for a refund. I was told that "It was no problem to put it on hold". My question is " If it was put on hold, what index card did you send out?" We did the paperwork on a Friday and by the next Tuesday he was hospitalized. If the paperwork was processed and they received an index card was I not called to say we are at the next step? You know why - they got their money. It was no sweat off their back. I think a protest may be need! read more

Very good service I highly recommend! Working with Afaf is the best ! She did my divorce and my living trust saved me good amount of money ! Thanks again Afaf for all your help ! Eddy read more

The entire staff is extremely helpful. Angelina is great and kept us informed throughout the entire process. Sophia and Elizabeth are very knowledgeable and helpful. The service from the entire staff was amazing. I will go back for any legal needs in the future for sure read more

The folks at We the People were so helpful in helping to revise my families Living Trust. our contact at WTP, Afaf was wonderful to work with, very professional and responsive with all of our questions. Highly recommend We the People! read more

Impressed with their new stance on performance and professionalism, helped me out through a difficult time with high stress and tension. Thank you for your service. Will do business again! Although my mind wants immediate response and quick results, the process takes time and patience, which is really appreciated because we the people help you out till the end! Good deal. No regrets. Good service but no results Still paid over 500$ and nothing is accomplished read more

Afaf and Gabriel are truly awesome. With Afaf's help I was able to get my court documents done in a timely manner. Working with her is easy, breezy. Calls and emails were returned and answered on time. Good job you Guys, keep up the good work!!! read more

Afaf and Gabriel have been the most helpful. We have had various documentations drawn up by them and within the promised time frame. Their price for notary is beyond reasonable. Very accountable and trustworthy. Thank you! read more

Afaf and Gabriel were a godsend! Easy to work with. On top of everything. Excellent communication. Available. Thorough paperwork. Walked me through the process. They handled my entire divorce from beginning to end expertly and quickly. I would not hesitate to use their services again. Thank you both so much! read more

I would highly recommend We The People in Pasadena! Afaf and Gabriel were very helpful and professional with our Wills, Power of Attorney and Health Directive. Everything was clearly explained, and Afaf's warm manner helped to make the experience a pleasant one. It was reasonably priced, and everything was signed, sealed and delivered in due time and good order. An overall great experience!! read more

Afar and Gabriel handled my documents and helped me every step of the way. I was always well informed and treated in a professional manner. I highly recommend We the People in Pasadena for any legal matters . read more

We the People were very friendly and did an excellent job on explaining and executing a title change on a grant deed. They were very reasonably priced and very knowledgeable. I recommend their services and want to compliment Afaf for helping me out. read more

I was recently looking for a document preparation service to assist me with my uncontested divorce. I am SO GLAD I found we the people in Pasadena. Afaf and Gabriel handled my process from beginning to end, always keeping me informed and up to date with any changes. They also offer notary services which is a plus!!! I would recommend this location to anyone that needs help with document preparation!!!! Thank you Afaf and Gabriel!!!! read more

I'm sure everyone's business is different and mine went overall smooth but had a tiny issue but it was just on the courthouse side. Afaf handled my worries very well and was very kind to me, remembered me by name. Thank you for your help with my court matter. read more