My First Impression was our appt was 9:00 on Saturday morning. I'm always on time only to get there and it's still locked and another in the parking lot. Naturally I call the shop and leave a message, I receive a call back asking me if I can come back at 11:00 instead!
1. I woke up early on a Saturday, walked my 5 Yorkies, got my 11 & 12 year old up to shower for their first hair appt.
I was told by the owner "She Had A System!" boy did she! I left and got breakfast for my girls, learned she's the ONLY EMPLOYEE, so I decided to shop for school supplies while the girls waited.
2 hours passed and I get a call thinking they were finished NO NOT EVEN CLOSE, the owner had to tell me she saw how long my girls hair was 2 hours AFTER dropping them off, and she needed to;
Charge me $145.00 for a Wash, Blow Dry and Flat Iron for 2 mixed children, no chemicals ages 11 & 12!
Well after calling and texting numerous times throughout the day and being told it would take 2 hours turned into 7 hours and costing me;
$145.00 Service
$10.00 Tip: I know what you're thinking
Total: $155.00
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$ Priceless NO APOLOGY
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( My Guess, the landlord called before the rent was due and increased my rate smh
So the salon has 1 employee the owner and 1 other customer besides my children on a Saturday before back to school, I should have known something wasn't right!
Those prices are outrageous and tardiness is inexcusable, very non professional, I even asked what she would charge if I brought my girls every 3 weeks for the school year regular business now and even that would have costed $135.00 to wash and blow dry!
You don't have to tell me twice not to make the same mistake! I gently told her be careful not to price herself out of business. read more