I have read a lot of great reviews here, especially about Angel. I called to make an appointment for color and highlights and requested Angel specifically. I arrived on time, but was seen late. No problem, I thought; it happens. Angel met me and applied my color. However, when it came time to wash out my hair, she passed me on to another person. I did not understand why and asked the woman washing my hair why this happened. She answered that she was in training. Angel then came to me to explain the same thing. I replied that I had not expected to have more than one person doing my hair as I was in the processing of finding a stylist. Despite my comment, and even though there were no other customers in the salon and Angel carried on conversations with the other idle stylists, she let the "trainee" continue with my hair. It got worse. When the trainee was applying conditioner to my hair, I realized that she never washed the color out from underneath my hair when I felt the color running down my neck. The trainee corrected the situation, but then Angel told me the trainee would also style my hair. At that point, I said no thank you and I would do my own hair. (I walked out with wet hair.) As the owner, Angel should have seen how unhappy I was with my service, especially given my expectations (I have never been to salon where I was passed off to a trainee without asking permission first), but she did not apologize or discount my services. I will not be going back here, and I would advise anyone that if he or she expects to have Angel do all of your hair, from color to cut to style, that this is not how she operates, as she told me that she never does all of these services, because of how busy she is. read more