Unmatched Excellence in Luxury Jet Aviation…read more Every time you arrive on site of this recently renovated, Million Air Addison (Dallas), you're greeted with a professional and a family welcome. Million Air Addison (Dallas) staff are professional with attention to detail for every individual customer. No task is too difficult for this team. They work together to problem solve. I've had the honor to work indirectly with the staff at this location for almost four years. Out of all FBOs I've worked with indirectly in DFW area, for last four years, this one is no doubt one of the best... and my personal favorite.

Poor customer service. They damaged my airplane and I asked how they could do this and Scott who…read moreseemed as if he was in charge, told me that he has not been there that long but this happens all the time. I said to him "What?" And he tells me without any prodding that I'm number 11 that he has heard about this year. Shameful for an employee to say things like that.

I found out on extremely short notice that I needed to charter a private jet for my boss and two…read moreother executives. I sent an email detailing what I would need and received a prompt response that day with an estimated quote. I spoke with Jay and Gus on the phone and both of them were extremely professional and helpful. I honestly barely had anything to go off of in terms of times or which private airports, which they completely accommodated and gave me the best ballpark options until the travel arrangements were more clear. Gus called me personally to follow up and explained how he and his brother started the company and the kind of personal experience they want to provide for their customers. Unfortunately, we didn't end up booking a jet... but I wanted to leave a review because this was the BEST customer service I have ever received, especially without a signed contract. They were so great throughout the process and I hope to be able to book with them in the future.

From the owner: On-demand private jet charters worldwide at 888-535-9538. A+ Rated, ARGUS & Wyvern jet charter…read morerental company with 15+ years of experience.

Claudio provided a friendly, learned, and seamless experience. I used Stature for Cirrus…read moretransition training and rented an SR22T to take a week long tour of the Potomac region. I am impressed.

First class operation all around. The entire staff is professional. The facility is spotless…read more The planes are new, air conditioned, clean, and available. The instructors are top notch - Claire was awesome! Highly recommend.

For a billing rate on the higher end I would have expected them to be reasonably efficient. To…read morereplace a TIT probe they charged 8 hours of labor. It cost another $1088 in labor to replace one CHT probe. The verbiage on the invoice had broken grammar and was not legibile. Also, in that same visit they charged four hours to turn a screw to adjust the MAP which now over boosts? And then 4 whole days of labor to replace the alternators. During this whole work order they managed to break my auto-pilot which I contacted them about and they've provided no assistance. Their mechanics either work extremely slow or there are some integrity issues with accounting. Either way, I won't be back.

Ok so as far as FBO's go this place is pretty swanky! Free popcorn and SUPER friendly staff. Every…read moretime we have called in needing something about our plane they have been ready to help. So I have no complaints. Ive been to other FBO's that are kinda old and run with a skeleton staff but not here.