I give Kristie Len Travel Agency a star 5 PLUS! 10 star would better describe my experience with…read morethe agency and my agent, Melissa! Melissa Alvarado is my "go to" agent, and she has worked with me on many trips and getaways. Her work is a Star 10! Outta the park with details, arranging everything, helping me with extra requests.........she goes over and beyond! She is awesome, so knowledgeable and makes sure my husband and I are taken care of! I will always choose Kristie Len Travel Agency, and Melissa!!! Thank you, Melissa!

If I could give Kristielen Travel 100 stars, I would. This was my first trip to Mexico and my first…read moretime using a travel agent, so naturally, I was a bit nervous--kind of like a chihuahua on espresso. But Kristie prepared me from start to finish on what to expect along with providing me with a guide, video clips, explanations, and answers to all of my 10 million questions. I was very comfortable when I arrived in Mexico because of all of the detailed information she provided. The hotel (Majestic Elegance) was the perfect recommendation and because of her connections I even got upgraded to an oceanfront room. I felt like VIP royalty! Thanks to Kristie, I returned home with a tan, a few extra pounds from all the delicious food, and memories that I'll be bragging about for years. If you're thinking about a trip, don't even hesitate--let Kristielen make your travel dreams come true. You'll be planning your next trip before you even finish unpacking! Best part is using her is a COMPLETELY FREE service! Winner winner chicken dinner!

Tom is great. He handled everything for our cruise and was so helpful with excursions and knew so…read moremuch about every aspect. Not to mention his delightful attitude that he always had even when I had to call and change everything for five people I really felt like he knew his stuff and was an advocate for us and in trying to get the best deal

We had a wonderful time with Tom's group. It was a great introduction to Cunard, ballroom dancing,…read moreand vintage clothing!

Shonda is the absolute best! Started planning a huge milestone Girls Trip with her several…read moremonths ago and she was very accommodating throughout the entire process. Any questions that I had she was willing and able to answer. She was so thorough and organized regarding every detail of our trip which took a lot of the work off my hands. She went above and beyond even sending us a postcard, so that when we arrived back home from the trip, there was a wonderful 'welcome home' postcard from Shonda, which was a nice touch and so thoughtful. I will definitely reach out to Shonda again for any future travel plans as she is such a pleasure to work with and really takes the guesswork out of the planning.

Shonda is amazing! We booked our honeymoon with her and she went well above and beyond our…read moreexpectations before during and after our stay. She was able to book us at a top resort for a great price and she had a lot of great tips as well. We will continue to use her for all our travel needs and I cannot recommend her enough. Give them a call, you will not regret it.

Best T A experience I have had in years I recommend this shop all employees very respectful and…read moreprofessional

Giddyup. This gas station is right off the highway for easy…read moreaccess, especially from the eastbound side. There were lots of gas pumps, and I was able to get fueled up for a fair price. Inside, I found that the prices on everything was just astronomical. I needed a phone charger cord, but wasn't about to pay $20 for it. Gah. The restrooms were pretty stanky. I was not wild about this place. Outside, I thought it smelled like pee. They have a Starbucks in here, but I didn't try it out. I was just hoping to get back on the road. I guess they're trying to go fancy for their coffee, instead of the regular trucker speed.

My husband and I have absolutely loved every experience we've had with Lake Pointe Travel. Sarah…read morehas assisted us in planning multiple trips at this point from Cabo, to Costa Rica, and Punta Cana and they have all exceed expectations. It's difficult to pick which was the best trip; but if we had to Punta Cana was probably it for us. So gorgeous, the resort we stayed at was impeccable, transfers to and from the airport were easy, we had a butler for our 7 night/8 day trip, and lived like kings. It was more than what we could have ever hoped for. We even had them assist in our wedding planning for our destination wedding in the Dominican; but then COVID hit. Luckily, Sarah and her team were nimble to help us out and were fabulous about helping us cancel. They were even able to salvage our credits to use post-pandemic. Thank you, Lake Pointe Travel!! Cheers to many more years of planning our families life experience with you!

Great experience! I always work with Sarah. She always gives me several options within my…read morebudget and provides extra insights to make my trip even better. Highly recommend!

Alicia & Two Pineapples in Paradise is a complete NIGHTMARE to work with. Communication at the…read morebeginning was what I would call "love bombing". Very excited, very helpful, very encouraging. Once you book and make that deposit, communication becomes lacking. Multiple of my guests had issues getting in contact with Alicia. Often times, Alicia would go days, or weeks, without answering if answered at all. Her "assistant" Hannah often times would respond after you've emailed multiple times and inform you that Alicia is "out of office" yet again. Thankfully I got in contact with my wedding planner from Sandals/Beaches and planned a lot of it with her through emails, because Alicia missed a lot of information and we missed out on one of the locations we really wanted due to this. We were able to pick another location, but obviously you never want to settle when it is your wedding day. The location we originally picked was not available from the beginning, which was communicated to Alicia, but never communicated to us until about 1.5 months before we were set to fly to Jamaica. What is normally stressful as a bride, was made almost unbearable by using her services. We also booked our honeymoon through Alicia, in which credits were misplaced and we also had a "free catamaran cruise" but that was never communicated to us until the resort was attempting to fix our credits on the day before departing. I reached out to Alicia due to finding her on the Sandals/Beaches website & another travel planner at the same time. Alicia charges for her services, a hefty fee, where others do not. Due to this, I thought she would be more qualified, diligent, and involved. I was very wrong. The only time Alicia was prompt with communication is when she wanted her payment toward the end of planning, when issues were still being had with getting my credits/refund. We flew out, and Alicia did not reach out to us until the morning of the wedding. Not once did she check on how things were going at the resort, mind you she also charges a large fee to fly to the resort with you and 'assist' which we opted not to do since the experience had already been extremely frustrating. On returning home, she also did not reach out. These may seem like small things but when you book a wedding with 35+ people traveling to a foreign country, you could wish them safe travels? Fortunately my wedding was great, and I'm so thankful I got in contact with the wedding planners offsite, and the onsite team was amazing. There were definitely moments that needed to be fixed last minute & unfortunately this left a very negative impact on us. I would highly recommend and suggest doing research before hiring someone like this for your biggest day, or even small travel. I have screenshots and emails from all communication. Please don't hesitate to reach out to me for more information on my review.

We had an excellent experience working with Alicia at Two Pineapples in Paradise while planning our…read morehoneymoon. She helped us plan the perfect trip to our dream destination and made the entire process easy and stress-free. Alicia was extremely attentive and responsive, and it was clear she genuinely cared about getting every detail right. When our travel plans had to change due to weather, she handled everything smoothly and helped us navigate the changes without added stress--exactly what you want after a busy and unpredictable wedding week. Her professionalism, calm guidance, and attention to detail made a huge difference, and we couldn't be happier with how everything turned out. We would absolutely recommend Two Pineapples in Paradise to anyone looking for a reliable, knowledgeable travel agent for a honeymoon or special trip.

Everything was great. The RV was clean when we picked it up. They were very helpful and it was so…read moreeasy to get support if we needed. The only thing that wasn't ideal was there were ants in the passenger door jam. The cleaning crew wouldn't have known to clean there. We just got some ant spray and sprayed it down and the ants were gone.

This was my first time renting an RV. We were gone for almost a week. The crew here was beyond…read morehelpful. I stressed about the ins and outs of renting an RV but these guys made as easy as renting a car. They take the time to walk you through the RV and show you how to operate everything.