The people is this store have hearts of gold! They are so willing to help anyone & I have found…read moresome nice little treasures there too! They are a blessing to our community & those who struggle.

Friendly, best place to give and shop!! I lotto donate but have also gotten some great deals!read more

I've shopped here many times and really like their items, which makes this even more disappointing…read moreto write. On multiple visits, I've noticed that I'm not acknowledged when I walk in or while shopping, while other customers--who appear to be of a different race--are greeted and helped right away. This has happened more than once, and it leaves a bad impression every time. No customer should feel overlooked or treated differently. I hope management takes this seriously and works on providing equal, respectful service to everyone.

No customer service skills. Highly overpriced. Not a thrift store. They will only buy new items…read morewith tags still on, then sell for full price. You can pay that anywhere.

Had to take my mom dress shopping for my wedding and we had the best sales girl Perry, she ran all…read moreover finding us many dresses in mom size to pick from and was so helpful at helping us find a dress we found perfect one for my mom. Thank you Perry your a gem top tier customer service.

Dillard's has a multi-level (3 levels) department store at the Great Northern Mall. The store has…read moreit all - women's and men's attire, beauty, housewares, and more. I usually visit Dillard's once a year for holiday dresses first checking the inventory online. This time I had an unplanned Dillard's visit while used it as a shortcut to the mall. MERCHANDISE: The store has a vast inventory. The men's clothing and shoe section is especially stylish. There are a lot of brown toned garments and shoes perfect for fall. The shoe section indicated deals from $99 to $139. That seems like a great value for high-quality shoes. MY FINDS: I didn't plan to make any purchases since I was just passing through the store. Instead I found Origins skincare line. It's currently hard to find it in stores due to major beauty retailers pulling it from their shelves. I was able to purchase a gift set. It's my preferred skincare, so I'm happy to find another retailer that carries it for future purchase. SERVICE: The service was very nice. Associates were friendly and smiling. This experience indicated that the service tremendously improved over the years. I look forward to my next visits to Dillard's. I'll be back soon to experience and purchase more Origins products.

Went to North Olmsted Men's Warehouse and was treated with the upmost disrespect. We had an…read moreappointment at 5:15, we arrived early, then treated as though we were stupid, being asked "if we had an appointment". We were rushed, the improper measurements taken, the staff member (named Tony) continuously complaining that he "couldn't wait to leave and get out of here" and that "they don't have the man power" (although we were the only people there. He did not remeasure once the (incorrect) suits were tried on, then had us checked out before we could even answer questions and he was out the door before we were. We decided to go with a much better store, and called men's warehouse to cancel our rental and get a refund. We were recommended to go in store instead, but once we arrived we waited for 35 minutes (and saw one person with an appointment not be helped until 15 minutes after his appointment, and another person told that it would take 30 minutes to purely ring him up with information they already had in their system). The woman (we did not get introduced) proceeded to have us write down our phone numbers and told us they'd call us to cancel. She was rude, racially prejudiced, spoke with a disrespectful tone, and overall unhelpful. Mens Warehouse, if you are unable to take appointments in a timely manner because low staffing, then do not schedule too many appointments (as i assume this is the main reason so many of their workers are miserable). If this is not the reason, then I hope that they stop looking for "rude, disrespectful, poor task management, and bad customer service" on the resumes of their staff members. I suggest not using them for any event, and finding a more local, professional, and helpful store near North Olmsted!

Disrespectful! The employees are rude and don't acknowledge you in the store. Each time we visited…read morethe store and tried to ask questions from an employee we worked with previously we were always told to go on the other side of the store and speak with a different person. The store is full of customers and there is no order. Employees are rude when you ask a question. Alterations are terrible so take your business elsewhere. I don't know how companies can stay in business like this!

They don't actually make coats at this Coat Factory so it's false advertising…read more We had to look around because she wanted something furry and fluffy that was not actually made of animals for the winter. Didn't find anything that was both cheap enough and sexy enough, so we ended up getting a coat elsewhere. If you dig through the racks, you can find some cute clothes here at good prices. They also have some cute shoes, but then so did your grandma.

I come here because they have some very good prices on clothing if you need a winter coat or ect…read more With some name brands which is very convenient if your not looking to spend a lot.

If you are looking for outdoor and sporty gear and attire this is the spot for you! Fantastic…read morediscounts on all the brands you know and love. Decent shoe section, ton of tops, jackets, accessories for the whole fam and more. Kayaks, paddles, tents and all the things you would need to get you to spend more time outside. This particular store was neat and organized with a nice range of products and super fast check out.

lots of great value clothing for good quality. better than the other loaction, more to offerread more

I don't enjoy dressing up but I could not have had a better experience here. I needed a suit and…read morewithin minutes Heather had not only found me that, but also a nice shirt and belt to go along with it. She helped me feel comfortable in a place I usually would not and for me that makes the difference. If you're in need of a suit or rentals I highly recommend this location. Shout out Heather, establishments need more people like you!

Long wait to pick up a rental suit, above 30 Minutes with no update, no apology for the long wait,…read moreand standing there. Asked to pick up suit for rental and try on at home and refused any other options despite having 20 people standing around store. Also help the people in the rental line before having buying consultations for people who came after us. Sent us a text it was our turn after we got in the car and left and told us we had a long wait. Do better!