Picked up the brand new dinner jacket I ordered and it was so wrinkled it look thicker it had been…read morewadded up in a ball. They said their press was down & made no offer of a solution

Customer service is very low, if you're excited about your wedding and would like an associate to…read morebe equally excited for you, this is not the place to go. Also, the associate was a manager.

Gary is terrific - what a wonderful experience from start to finish. My wife and I are delighted…read morewith my custom suit from Steve's, and the service was exceptional. Definitely will be back for more and highly recommend them for quality, value and professionalism.

Amazing, professional tailoring service. Fair pricing and very quick turnaround. I was tight on…read moretime and Steve's hooked me up with a perfectly fitting new suit in three days! Couldn't recommend more.

Did the in store pick up- I love it !!!! Quick - well organized - easy!!! And I don't wander around…read morebuying things I don't need !!! Store was very crowded, glad I did pickup

I have really had it with retail that treats customers like an inconvenience. I was at kohls. I…read moretook two pair of pants and a pair of shorts and went to where it says stand here well I was standing in the wrong place. instead of letting it fly and ringing me up I was berated. when the second person be rated me I said well it wasn't very clear it just says stand here so I stood behind the person in the wheelchair allowing her space and waiting my turn well I was told by a third person she's directing traffic I said how would I know that she didn't tell me where to stand I stood where the sign said the stand then I was told well that's the aisle I said there's two aisles here one on this side of the sign and one on that side of the sign it's not very clear then I was told well you're blocking people I said I already moved when you told me the first time I was in the wrong spot then another clerk said well if you stood there then other people would stand there too and they would block the whole aisle and my first thought was what about the TFTW in the wheelchair I put the I put the pants on the shorts down and headed for the door

I have reached out several ties to resole a matter and have been ignored. Corporate does not…read morerespond. The store manager responds saying he is waiting for a reply from corporate. Reponses to Yelp reviews is to contact KGListens@kgstores.com And they do not respond as well, K&G is not customer service oriiented. I have been trying for two months to get this issue rsolved.

I have been in K & G many times over the years. It usually for myself or some one off item for one…read moreof the men in my life. This time a suit was required. As soon as we ventured to the suit area I walked up to Chris for assistance. He immediately gave us the suit jacket size and gave us the run down on suits. Basically no suit is the same and each has it's on personality ( fit,style, cut). Chris was attentive and patient. Once the suit was chosen we were sent to go try it on and get measured for alterations. The alterations lady was able to accommodate with a quick turn around time for a very small fee. Once he was all fitted we had to tackle the shirt/tie situation. Chris had a shirt and tie laid out for us. The service we received at this location was excellent and I would recommend this store to anyone.

Very happy with not only this old navy location but old navy's clothing selection, their fit and…read morefeel of clothing is great and sizing makes it easy to get clothes that fit you and are comfortable! The workers at this location are all friendly and happy to help you!

Store is always in nice order with staff being friendly and helpful. Can't complain.read more

I received the wrong order of my back pack horrible service!!! When I tried to call them to get my…read moreorder back the receiver said the owners were on vacation! VACATION! And she could not help and I had to wait until Monday when they're not on vacation anymore! Thats just BS.

From the owner: Closeouts Express is a New Discount Retail Store that carries a variety of overstock merchandise…read morefrom Department Stores that changes weekly. Save up to 80% off, of department store prices.

they're all always ready to help and assist with your clothing interests / sizing / etc. love…read moreshopping here.

Recently went on shopping spree with fiance. The staff at the Buckle were great to work with and…read morehelped pick out outfits. I am not one for knowing what the latest fashions are, so they help out greatly! They spent a lot of time with us, and the customer service could not have been better! My fiance and I both walked out very impressed with the clothing and the customer service! Am definitely a fan of this store and location, and will definitely be back!

their sale sections and Brandy Melville/John Galt section is amazing always neat and organizedread more

I just got my first pair of jeans. They are the most comfortable jeans I have ever had. NBZ is…read morewonderful at finding the right size for you and will alter to fit you. My husband and I both wear these jeans, not just for men.

From the owner: NBZ Apparel offers high fashion, great fitting, feel good pants. You will love them. Each of our…read morebrands are designed to look great and be comfortable. No front buttons, zippers or tags means no hassles. Our pull on, long lasting, high fashion jeans, casual jeans, black dress pants, and khaki pants are ideal for people who live active lives and prefer to look great while avoiding buttons and zippers. They will be the most comfortable pants you've ever worn.

This review is for the store in Chagrin Falls; I do hope this is owned by the same person…read more Such a sweet shop. Lots of unique clothes for young women and, as Darlene said, "seasoned ladies." Darlene is a delight, the Aunt of the store owner. I love boutiques that offer items not found elsewhere. The price points are also good--makes you want to buy more. I found a very cute top that will be a staple. The dressing rooms are adorable and the store is very cute. I will definitely go back when in town.

Ok- absolutely love this place. The most hospitable staff that makes the shopping experience SO…read morewonderful!!! I really appreciated the genuine kindness of the people that work here and made me feel so excited to shop!! Definitely recommend shopping at both the Willoughby and chagrin falls locations (and they have the best Black Friday deals ever!!!!)