I had what I consider a small job: replace two non-working shut-off valves from my kitchen water…read moreline, and one for the toilet water line. I must have called eight different plumbers or companies. Three would not provide free quotes or estimates, and they would have charged outrageous service call fees that one has to pay regardless of whether one accepts their quotes. Three companies offered free estimates and quotes. One quote was so ridiculously high, and when I questioned the price they described that the price included "Isolating water supply to unit by means of water main; relieving the pressure...." and the list went on and on, including a ridiculous list of normal steps for any plumbing job, including checking for proper functioning and leaks, as if these were the reason for the high costs listed on their estimates. It was a bit insulting. Petros was the last person I called, and he was refreshing. He asked for pictures of the valves in question, and before he gave me any quotes over the phone, he explained the options for repair and recommendations. He described the cost of the different types of valves (spoiler alert---they are not that expensive)--and explained his fee. No, he was not cheap, but I so appreciated the no-nonsense explanations and upfront pricing. I knew what the job was going to cost me, and exactly how much of the cost was going to materials vs. labor. Old fashion-business model and transparency that I appreciate. When he came to the house, he was friendly, efficient and professional; he explained and showed me what he did and what was wrong with the valves that were broken; and left the premises clean when he was done. He is a two-man company/team, so I cannot attest to how it would work calling him for larger jobs or emergency jobs, but I will definitely use his services again in the future.

Shower broke and had problem with toilet flapper. Floros fixed both in record time and at a great…read moreprice. Will definitely use him again, very friendly and HIGHLY recommend.

We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

JGriffin is by far the best HVAC we have had!! They are thorough - pleasant and explain exactly…read morewhat needs to be fixed or what they are doing! No pressure!! Thank you for all the help!!! A job well done and Office customer service is great to work with!!

Renato is fantastic. He consistently offers the fairest…read moreprices and is extremely responsive. I texted him at 9 p.m. on a Sunday about a leaking tub, and he had his guys there at 8 a.m. the next morning to fix it. Highly recommend!

i usually like to call for 2-3 quotes but only did 1 with with Renato and he seem like a fair…read morestraight shooter with reasonable prices so i just went with him. got my water heater replaced, he prompted me that my pipes have not been in compliant since i bought my condo, also recommended to install automatic shut off valve. all the recommendations makes sense so i went with him. he was out the next day and finished job same day. no issues so far so would recommend him if you are looking for a good plumber who knows what he's doing. i got my property inspected as a new unit and the house inspector did not make any comment on the proper pipe that should be installed on a water heater.

I needed an assessment for a sump pump repair or replacement. Kumar was an excellent find. He went…read moreabove and beyond to figure out what was going on in the closet where my sump pump is, even diagnosing a larger building issue that had nothing to do with the sump pump and providing photos and video for me to use with my condo association. His problem-solving skills are fantastic, such as when he figured out how to replace the pit lid in a tricky space that wouldn't work with standard options. He also provided me with an excellent referral to a contractor and they worked together well. I would absolutely use Kumar again, a true pleasure to work with.

We needed an estimate on a heater and water heater replacement and Dave was fast, efficient, and…read moreresponsive. He gives competitive estimates and also follows up after to see how things are going. That's top quality customer service that has earned my trust. It's no wonder they have such a great reputation. Thank you Dave!

water heater started leaking Friday night. was able to get…read moresomeone out first thing Saturday morning. Ryan was great, tried to keep my carpets/bathroom clean as much as possible and was patient in discussing my options and answering my questions. Surprisingly was able to get an appointment for install on Monday. Jared was also great. Definitely appreciate the small details and concerns to keep the carpet clean like hand carrying both the old and new water heater up 2 flights of stairs. Between the quick response/scheduling time, clean workmanship, and fine attention to detail, happy to say the leaking water heater experience felt less chaotic with 128's help! Total turnaround time, Friday 11pm to Monday 4pm hot water up and running!!

We've contracted with128 Plumbing, HVAC and Electric, Wakefield, MA for several years and they…read morealways provide professional, efficient and courteous service! Today, Joe, an excellent 128 HVAC specialist, spent several hours at our house ensuring our heating system will be up and running when the winter freeze hits. He diagnosed five heating zones and now they all work perfectly, thank you Joe!

Dan replaced broken sewer line in the basement. A nice job done at a reasonable price. highly…read morerecommended.

I have no idea how these guys have any good reviews. They don't return phone calls. We have called…read morethem at multiple instances. But this will be the last.

Andre came on the same day we called (within a few hours, actually) and fixed a nasty and…read morecomplicated blocked drain issue. He was clear about the problem, explained it well and knew his stuff. In spite of the issues and awkwardness of our current plumbing, Andre did not give up and persevered with the blockage (between the bath and the sink) until it was finally resolved. The price was very fair especially considering the effort and mindset needed to resolve the problem. Wouldn't hesitate to call this company again - very grateful for a good and positive outcome to a nasty problem. Thank you, Andre for your patience and hard work.

HOW ABOUT A PHONE NUMBER? SHESH IS IT YOU OR yelp ? Very frustrating when you look through business…read morelisted , pick one that you are thinking of using but they don't have number to call. Didn't see any way to text you either.

I'll keep it short up front, then expand if you care to read further: if you're reading this…read morereview, you've just found your plumber. James "Jim" McNiff is the kind of honest, straightforward, and reliable perfectionist you want doing the plumbing in your home. I first met Jim on the advice of a friend - we suffered a frozen clog during the sub-zero cold snap this past winter, and although he isn't a "clog guy" he called me back quickly and pointed me in the right direction. So when we wanted to replace our inefficient oil furnace with a new gas system, Jim was my first call. He came through and inspected the system, measured every radiator in our home, and came up with the BTU requirement for our heating needs. (Note: this is the proper procedure, and if someone simply sells you the same size boiler, then they've already failed - that boiler could be under- or over-sized. Jim is the kind of guy who wants to work with his own data to get it right). Jim then wrote up three different options for us to pursue, mapped out the rebate incentives available from our energy provider, and gave us a timeframe for how long each one would take. We chose a system and he talked us through what to expect. To put it simply: the work was perfect. Not only did Jim install a beautiful new system, he even was able to compress the footprint, saving us 14 square feet in our basement. That kind of foresight comes only from experience. When you watch him work, you realize he's lined up all of his fittings from small to large, and has everything mapped in advance; the man is looking for perfection. Everything works perfectly now - our heat is silent, reliable, and best of all - much cheaper now. The contractors Jim had to bring in did an excellent job as well. So if you're looking for a great plumber to do the job right - you've found your man. Jim McNiff is.... the man.

After working with many contractors over the years, I can confidently say that Jim stands out. He…read moreis incredibly professional and a true expert in his field. What I appreciate most is his honesty and reliability. He always answers the phone and provides clear, honest advice, and when he needs to come out for a visit, he quickly sets up an appointment and is always on time. It's been a pleasure to work with him for many years.

Disasters come in threes. Oh Lord NO! But yea it did. First my grandma passed away. Then my dad…read morecame home after two months to a flooded basement and a broken heater in January. And now, our water heater is broken as well. It was full on panic on Thursday and Brian saved the day by Friday. He came and installed a new heater and made sure to follow up with us that it was working well. He gave us his expert advice and you can tell that he cares about his customers. This is a trustworthy, reliable business that we were very happy to have found. Thank you Brian!

I had a frozen pipe to my outside faucet. I called Damaso and Brian came by on a Saturday!!, and…read moredefrosted the pipe. He just left and I am incredibly grateful that I don't have to worry about a burst pipe!! THANK YOU!

I contacted Dom to do some work at my mother's condo. He replaced her kitchen faucet, master…read morebathroom faucet, and hot water tank. From the first visit to get the quote to the last, Dom was on time, professional, and very neat and tidy. The quotes were reasonable, and he helped suggest quality replacement faucets and water heater. The tank that was there was way too big, but instead of just replacing it with the same size, he recommended a smaller tank that would fit the number of people living in the condo. My mother was very happy with the work and is glad she has someone she can trust for any future work.

Highly recommend Dom Dell'Anno plumbing. He's responsive, honest and does great work. I had a leaky…read moretoilet and was having a problem with my sink. He quoted me a very reasonable price which was spot on, and finished the job quickly. He also told me all work is guaranteed. I've had several family members also use Dom, all of whom have had excellent experiences over the years! Highly recommend!