On May 24th i came with my friend through Wayne's Auto World kijiji ad to see couple of his cars and i was interested in a Honda odyssey, when i test drove the car with my friend, i came back to the office and talked to Mr. Omar and i told him i am interested but there are some issues it has to be fixed, Omar said no worry everything will be fixed, so i wrote the following issues on a paper for Omar so they don't forgot it, the list was:
- Hard transmission shifting while stopping
- loud noise in exhaust
- A/C not cooling properly
- Hard vibration in tires when stopping
- Windsheild chip
Omar promised all will be fixed and based on that i purchased the car, i borrowed money for the first time in my life to buy a better car than the one i had and avoid going to mechanics regularly
On May 26th they said my car is ready, i came again with my friend and waited there more than 5 hours because the car paper was not ready, i asked them all good he said yes we fixed everything in the list i gave him, so i took the car and i was in a rush because i had visitors coming from overseas for 3 days only, while i am driving home i noticed all the issues still there and even more issues:
- Breaks were bad and the whole car shakes when i apply brakes
- Windshield chip still there
- Exhaust noise still there and too loud
- The slipping feeling while you're stopping the car
- Steering too hard can't move it while driving slowly
- A/C works properly only when i am driving, if traffic is jammed it's too weak
- the middle chair in second row is missing and it's very important to me
- right sliding door sometimes stuck
- tires are too old
In same day i called Omar and told him i am gonna have to come back when my visitors leave and after 3 days i came back and i left the car with them for a week to get fixed
On June 3rd, they asked me to come pick up my car and i was hoping all is fixed, they did fixed some problems but now still having the following issues and i am honestly can't trust this car any more, the following issues are:
- My main concern, transmission hard shifting which going to cost between $800 to $3000 as per "Mister Transmission"
- Middle chair is missing
- Front right side tire is cracked all around as well as all tires are 5-10 years old
- Right side sliding door get stuck sometimes
- I am not happy with the job done on the windshield chip and i think it's gonna break later
- Exhaust still makes some noise from time to time
- Light vibration in tires and steering wheel when driving over 100
I contacted UCDA asking for their help, after i sent them all info and they contacted the dealer they told me we can't help you sorry cause dealer is refusing to cooperate
I am now asking OMVIC help hopefully they'll be able to solve my problem
As a conclusion and advice for everyone, don't deal with any dealer without writing all sale conditions and let them sign it before you sign the bill of sale read more