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    Lesner Direct Auto

    2.3 (3 reviews)

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    Sams Auto - My new car

    Sams Auto

    (5 reviews)

    Got the car on the agreed timeline and cosmetic issues we had found were taken care of. overall…read morepleasant experience, thanks Mo!

    DO NOT GO HERE IF YOU VALUE YOUR LIFE…read more TL;DR: Took my car here twice for brake pads, and both times the brake pads fell off while I was driving on the highway. Instead of taking accountability, they blamed me, made excuses about "junkyard parts" even though I had receipts for brand new pads, laughed about the situation, and left me paying more money for new calipers. Avoid this place unless you want your brakes to become a suggestion. I brought my car here twice and twice the brake pads FELL OFF after they "installed" them and this happened while I was driving on the highway, both times they took no accountability and acted like it was my fault and said I was getting parts from the junk yard?? Even though I have receipts where I bought the brake pads brand new. The second time that I brought it in because of the fallen brake pads a Teenager (built like a fridge) came out and started laughing about it, which was SUPER unprofessional and disrespectful, I could have died because of a brake failure and apparently that's funny to this shop? I could forgive them if they took some accountability but they did not at all and caused me to have to buy new calipers. Instead of acknowledging that maybe--just maybe--the brake pads that THEY installed shouldn't be falling off my car, I was told it was somehow my fault and that I must have been using junkyard parts. Also, this old gentleman who didn't install the brake pads correctly couldn't even remember the last conversation we had about my car and started making things up. I hate how they immediately started blaming me even though they made the same mistake twice, clearly they did something wrong if my pads are brand new. I don't know if he's senile and starting to forget things but clearly he doesn't understand what's going on If I wanted to off myself I would have saved money and driven it into a lake myself. I genuinely contemplated suing this place after this whole situation. I would have had far more respect for this shop if someone had simply said: "Yeah, we messed up. Let's make it right." If I wanted this much disappointment, I would've reinstalled the brakes myself while blindfolded and wearing oven mitts. I would not recommend this place to my friends, family, enemies and even that one guy who never returns shopping carts.

    Lesner Direct Auto - usedcardealers - Updated June 2026

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