They are honest and believe in great customer service. I brought in my Honda Accord because fluid…read morewas leaking. They diagnosed the issue swiftly and didn't charge me when it turned out to me a minor issue with the transmission. I have never had such great service and experienced such integrity.

I rarely leave negative reviews, but I feel people should be aware…read more I brought my Ford F-250 in for two issues: rear doors that wouldn't open properly and a rear shock absorber bracket that needed repair. I explained the bracket had been previously welded and suggested a used or remanufactured replacement since Ford no longer makes the part. They ended up welding it again. The bigger issue was the rear door repair. I was told the door would be fixed so it could open properly. When I picked up the truck, the door did open, but it was not fully reassembled correctly. A key latch component at the top of the door was not installed or addressed, which caused the door to vibrate violently while driving and created constant loud rattling in the cab. I called the shop right away. The mechanic I spoke with seemed willing to look at it and told me to bring the truck back in so he could fix it. Since I was working, my elderly parents brought the truck in for me. According to them, the mechanic was preparing to correct the issue when someone at the front desk stopped the work and said nothing would be done unless additional money was paid. This was surprising, especially since the repair was already paid for and the issue was clearly related to the original work. My parents were simply trying to explain the situation, but they felt disrespected during the conversation, and the issue was not resolved. Overall, I was disappointed with the quality of the repair, the lack of completion on the door issue, and how the situation was handled afterward.

Wow, these guys are incredible. I bought a used car 8 months ago and since early April I have had…read moreit in an out of the shop. My local guy, who I have used for years, gave up on it after 4 attempts and off to Charlie's Auto Service I went, even though it is 35 minutes from my home in Woodstown. All I can say is these guys DON'T quit. I was considering trading the car in because it was so unreliable. Thanks to Charlie's Auto Service I am confidently back on the road and loving my car again. They put forth extra effort to find a solution. I have never been so happy about getting a car repaired. Thanks a million..

I was told by Gormleys Auto to take my vehicle here for some minor issues…read moreOut of the three issues I was having they only fixed one and created 3 issues that I was not having before I went to them The owner Charlie is a condescending game playing liar always saying what his son is going to fix and clearly the son has not been properly trained at all he couldn't even fix a faulty key fob or think to just order a new one after 4 tries to fix it. By the way the key fob still doesn't work the check engine light is still on as well as other indicators that they caused. I had a 2013 with 159000 miles on it I had a mechanic tell me the truck was in good condition. After taking it to Charlie's I had to pay it off and get rid of it they messed my truck up and kept acting like they were fixing it but in reality they were causing more issues this is a horrible auto shop and if you want stress and headaches along with empty promises lies and unskilled mechanics breaking things that were not broken and unable to fix the issues this is the best place for you!!! oh I almost forgot and charging fees for their disgusting horrible service!

I own 2018 BMW that had a strange vibration that I wanted a 2nd opinion on. Sam and Dylan were very…read morehelpful over the phone + in person, they were respectful. Technician were able to give me a diagnosis and did not charge me the whole hour to diagnose which was surprising! They gave me a tour of the shop as well. They seem to specialize in BMW/MINI of all generations. I'll come back in the future as needed specially because of the great customer service, fair pricing and they know their Bimmers. What's interesting is the shop front itself is simple but they have a huge shop in the back that is unseen from the street (White Horse Pike).

I hope they do good work because the rudeness level of the lady answering the phone is crazy…read more Called in to see if they're capable of doing a job on my vehicle and possibly get an estimate. Answered yes quickly. Then immediately went, "well I can't get you until Wednesday, bring the car Wednesday." Um... would I be able to get an estimate before scheduling? "Well I can't get you anything without you sending me the VIN and license plate. What did you want done again?" Not sure what my license plate has to do with an estimate since I gave her the make and model of my vehicle. Will knowing the license plate suddenly make the job more difficult? Then immediately went "send me the information, I gotta go I have customers here." Overall not a good impression for someone that's a first time customer. That lady either needs some help with the workload at the front desk, or needs customer service training.

I recently purchased a 2006 BMW 750LI and it needed all 4 rotors, brakes, calibers, new tires,…read morewheel alignment, rear bearings (both left and right), and an oil change! They scheduled it in quickly and had the car back when they said and when needed. I was concerned at first, seeing all the cars they were working on, but that was actually a good sign. The staff and owner were super nice, explained everything, tried to get the parts for me for the best price, and were very professional! I even had an opportunity to meet the owner's parents while there! The prices for the parts and labor were very fair and way cheaper than had I taken it to a BMW dealer. I choose them after doing a lot of research on local auto repair shops in the area, including Wilmington, DE. This place is about 30 minutes away from my home or a $38 Uber charge each way, but well worth it with the attention to detail and reasonableness of the costs. I am coming back again for future needs! At the end of the day, you want a shop that is fair and honest, and I found it here!

We needed new brakes and a battery, we dropped it off after hours and it was done by noon the next…read moreday. They were very communicative about the pricing and service oriented. I picked up the car and it no longer sounded like a coffee grinder when I used the brakes. They definitely provided the service better than anyone else we have used. The price was very reasonable.

Absolutely everything went very well. From the time they got the car, and diagnosed the problem…read more They were honest and very efficient. Had the car for a week and it was ready as predicted and fairly priced. I would recommend this shop all day long. Car runs like a dream.

Absolutely recommend. Very honest and trustworthy shop. Had my diesel truck up and running fastread more

The most honest and reliable mechanic, Bob has been a true lifesaver throughout the past year as…read moreour car is getting older and needing service more frequently. We live over the bridge in Philly but we make the drive over whenever we have car troubles since we know we can trust them. They get busy at times but it's worth the wait for service you can trust and pricing that is always fair. I could not recommend them more!

Always able to get my car in for service in a timely manner. Friendly, kind, always offering a…read moredrink even if I'm just dropping off-Yvonne offers a drink to go! Reliable repairs, fair prices, reviews every possible concern and when it may need to be addressed in future, contacts you for authorization for any repair. Cannot recommend enough!

If "YOU" and/or someone "YOU" know are looking for an AMAZING, HONEST, TRUSTWORTHY and HARDWORKING…read moremechanic well here it is Hyatt's Auto Repair!!!!! Just call and ask for "Jon"! You might be able to get a job as well because Jon is looking to "HIRE" more mechanics!!!! The service is ABSOLUTELY AMAZING, I've taken many vehicles to Jon for service or just check out to give me the run down of what's wrong and/or problems to expect in the future or to tell me "Do yourself a favor, don't do it at all"! YES!!!! Call Jon at +1 (856) 429-5618, he's TRULY AWESOME and REASONABLE than most Auto Repair Shops!!! SERIOUSLY!!!! I ABSOLUTELY LOVE JON, NOT, that way but EXCELLENT SERVICE WAY!! #ilovehyattsautorepair #youwilllovehyattsautorepairtoo #explore #autorepair #exploremore #trustworthyservice #jon #hyattsautorepair #voorhees #voorheesnj

All the Yelp reviews are true, Hyatt's is fair and honest pricing. Took both cars today and they…read morewere able to get the cars completed in a timely manner. They provide recommendations and don't try to over sell you like dealerships. I will definitely be back if our cars need a tube up or major repair without fear.

Bad shop all around,especially the techs using Chat GPT to diagnose cars.Never seen anything like…read moreit in my life.The only thing they are experienced in is brakes and even that's bad.They use oil based grease to grease your slides,I had to tell them it was bad for brakes!!

Efficiency all the time nice guy i go there to get all my car service done I moved but will…read morecontinue to travel because he knows my car and fair prices