If I could give Greg 10 stars I would. He was extremely thorough discussing options and evaluating…read moreour situation. Unfortunately the day before we were going on a road trip we had a flat tire. He went to the warehouse and picked up a tire for us however it was a similar tire but not exactly the same so instead of just putting it on because we have an All Wheel drive He figured out a better solution. Next time we need tires we Wil go to Greg!

When I purchased used tires mounting and balancing of them, I watched the tire changer work on my…read morecar. I asked him why didn't you balance the tires? He mention the tires didn't need rebalancing. Lmao. What a joke.

Fast, transparent, and good prices. I've brought multiple different vehicles through here and…read morethey've never failed to get me back on the road ASAP. Real good people here!

Owner is I credibly genuine and friendly. Excellent tires on my car! Will be back again.read more

They are always kind. And I appreciate each of them. Great family atmosphere and company! They have…read morea repeat customer in me. Highly recommend! Crystal

This family-owned business deserves your consideration when shopping for tires. We shopped around…read morefor tires and Tire Express was slightly lower in price. We called and they said those tires would be in the next day. They were and they called to let us know. We rolled in and rolled out a half hour later. The employees were professional and friendly. Highly recommended!

This tire shop is the only tire shop I go to.. They have great prices and the service is excellent…read moretoo!! Ozzy is the man to go see.. whatever the issue he'll get you back on the road in a short amount of time!! Thanks Oz for always workin so hard to keep Springfield moving!!!!!

Recently had 4 new tires placed on Durango. This family owned business is Amazing and deserves…read morerecognition for giving back to the citizens in ithis community. Great quality and very friendly . Have been back to service garage for tire pressure check and to have tire plugged from recently driving over screw on city streets. The staff is still friendly as ever and they don't over charge for their services. Would definitely recommend 100% if your in need of any tire repairs or new tires . You'll be happy you choose a good ole hometown local business. CDeWine

If you're questioning driving out of state or even hours. just know I did I left with EVERYTHING I…read morecame there for. Adkins Salvage has excellent customer service & products. Thank you Adkins Salvage!

Customer service is a big deal to me, and this place always treats me with so much patience and…read morerespect (despite the fact that I know much less about cars than I probably should seeing as how I use a car almost daily). They're a little bit further away than other places, but they do good work and have fair prices. They have a really sweet dog that is always there, too!

stopped in yesterday after work to get a quote on replacing the flexible joint on my Silverado…read moreexhaust. They gave me a good price & said they could do it now. I was there 45 minutes & it was done. They were super friendly fair pricing. i talked to a couple long time customers while there . They both had a lot of work done there over the years & it was the only place they trust. If I have any automotive problems I think I found my shop.

Muffler Bros was recommended by a friend. I took my 2016 GMC Yukon to them to replace a burned out…read moreheadlight. The owner Bryan was the nicest, most professional garage owner I have ever dealt with. I requested that both headlights be converted to LED. He had me in and out in no time and a very reasonable bill. He has all my future business.

Terrible place scheduled oil change for 930 and over 30 minutes later still haven't touched itread more

I took my 2011 car to examine the AC belt that was making noise. They wanted $850 to replace the…read morecompressor. Since, the car is so old and maybe worth $1500, I declined the server. Well, they charged me $140 for looking at the car. I paid less for a doctor exam! Alway ask how much they charge for looking at the car.

I had an issue where the exhaust pipe broke due to rust between the engine and the muffler. I…read morecalled Big Al's and communication was great during my initial phone query, drop off, when they called with the estimate and during pick up. I asked them to also provide feedback on overall rust condition under the vehicle. They took a look around and gave me a thumbs up. I appreciated the extra service. Overall the service was done quickly, the cost was reasonable and the initial estimate was accurate.

I took my 2005 pickup truck in for an exhaust system estimate and dropped it off. I advised the…read moreguys at the counter that because it's a high mileage vehicle I'd appreciate if they can keep the price as low as possible. They gave me the feeling that were truly listening to me, making eye contact and were very courteous. They pulled it in almost right away and on my way home they called with an estimate surprisingly low and explained how and why they were able to keep it at a minimum. I gave them the go ahead and less than two hours later they called to say it was done. They also texted an app to me, making the credit card payment process super easy. My truck is so quiet now I'm afraid I'm going to hear whatever else may be wrong with it (smiling). I am totally sold on Big Al's and have already started spreading the word to my friends and family. In one afternoon they restored my faith in the service industry that there are a few businesses that are actually focused on customer satisfaction. Thank you Big Al's!!!