We purchased our home in October 2015 and had no experience with hot water heating systems. By…read moreMarch of 2016 we noticed the boiler leaking from two areas and had no idea what to do. We turned the system off and contacted TE Spall & Son for service. Within an hour or so of the start of business, we received a phone call and were kindly offered priority service that same morning. The technician, Aaron, arrived not long after, fixed the problems we had, answered tons of questions I had, and performed routine maintenance that was badly needed. We were very satisfied with the professional and timely service, so we signed up for a service plan. Overall, it was a great experience. HIGHLY recommended!

Would love to say this is the first issue I have had with them but it's the last issue I will ever…read morehave with them. Spent $153 just for them to tell me that my children and myself would have to deal with no running water for possibly 4 days. So all this transpired on Friday night 10/23/2026 Called for Afterhours plumbing after the water pipe from my wellhead to the house cracked. Plumber called when on the way and stated he would only be able to give an Estimate for repairs and more than likely not have the equipment needed to fix the issue. Plumber came quick but was unable to fix it. Stated would need an excavator to dig up entire line. I stated that's fine. Was then informed it would approximately be 10/28 before they could get someone with an excavator out here even after seeing I had two children in the house and at that time no running water in the house at all. ended up calling a competitor company the next morning and they showed up with all the equipment needed to do the job including an excavator and had the pipe replaced and water back in the house in about 90minutes along with being priced a lot lower than what T.E. Spall estimated for the same work. Homeowners beware: don't waste your money on this company they only care about taking your money. They have no intentions of attempting to do the right thing.

Was extremely expensive to change condensate pump on HVAC! Great Guy but I was a little surprised…read moreat the cost

Had a great experience with Primo. They worked quickly and flawlessly. We had them change a toilet…read moreand they purchased one, installed it and left the place clean and tidy. They were very communicative on each step.

Frank is the best! They came over right away to clear the blockage in my toilet, and were very…read morefriendly and reasonably priced.

I hired this company to install a tankless water heater. Their worker came and drained my old water…read moreheater into my yard, killing a big swath of grass. When I complained to Carolyn (the owner's wife) she denied it was there problem, and their employee would never do that. I recently called to have the yearly maintenance done and left a message. When Carolyn called back, she had an attitude which I dealt with before, so I hung up on her. I won't be using this company again.

Absolutely HORRIBLE,…read more We are a subcontractor for a cable company and we needed a plastic drain fixed the one of our UG crews damaged. I spoke with Carolyn the owner, and she declined our business. She stated that she was not paid by another subcontractor of the cable company in the past, and now she wasn't taking any business from any subcontractors of the cable company. I offered to pay her with a Company credit card immediately, to insure that they would be paid promptly and she still declined our business. Unbelievable.

Mike saved me My…read moreboiler died and mike was there the next day, had the replacement boiler delivered the same day and got my heat back I used mike to replace my hot water heater last year and he did a great job then as well He is my go to plumber and I recommend him without hesitation Thank you Mike Andrews

He did a totally amazing job fixing our furnace. He came very quickly and made sure everything was…read moreworking properly before he left. He did quality work and is a great person. I would give him more than 5 stars if I could. A ++++++++

The company should get 10 stars!!!Mike is a professional and does excellent work . He will diagnose…read morethe issue precisely and will fix the problem. Very patient, persistent in his work and will complete the job. I am very happy with the work he provides.

Mike went out of his way to rectify our frozen pipe situation. I would highly recommend him.read more

Outstanding Service & True Technical Expertise!…read more If you are looking for a plumbing company that actually knows what they are doing and doesn't just give you a generic corporate runaround, Precision Plumbing and Mitigation is the absolute real deal. I had a complex main line issue that required not just a standard snaking, but heavy-duty diagnostic and mitigation work. From the moment they arrived, the team was incredibly methodical, highly professional, and completely transparent about the physical state of my drainage system. What sets them apart is their attention to detail. They didn't just punch a quick hole through the blockage and call it a day; they took the time to address the root cause of the issue, explained the structural dynamics of the pipe layout, and ensured the line was completely flushed and properly mitigated against future backups. Their equipment is top-tier, their technician's troubleshooting skills are sharp, and their customer service is top-notch. Dealing with mainline and pipe issues can be incredibly stressful, but Precision Plumbing and Mitigation handled the job flawlessly from start to finish. I cannot recommend them highly enough to anyone looking for honest, expert physical plumbing and mitigation work. Five stars all day long!

Provided an honest price for our hot water tank instillation and is a knowledgeable hard worker.read more

The first time I used them they were the first ones to answer the phone when my water heater was…read moretrying to flood my basement. They came over quickly. They don't sell my brand of of water heater (still under warranty), but made the contacts to get the water heater covered. The labor, given that it was an emergency, was quite reasonable. They have since become our first call on all of our repairs. On a recent repair, we called for a repair (not an emergency). They were there first thing the next morning, just as they said they would be. The price was great. It's just nice to deal with professionals and I've never had an issue with any repair. They come out and the problem's solved.

Don't use this business. From the moment you begin to deal with them to the conclusion of your…read morebusiness with them, they make it so hard. There are other local options with much better customer service. It is just unpleasant to work with the people in that company. In addition, their prices are very high and are never on time.