To Best Buy's Management, Riverdale Location,…read more I want to bring to your attention a recent visit I had at your Riverdale location. I had a problem with my laptop and brought it in to be rectified. I dropped it off and a day later I went to pick it up. I had dropped it off a month before for the same problems and found out when I got home that only one of the 2 problems had been fixed, When I went this time for pickup it was Will DeGrenier that waited on me, I was furious to find out once again that only 1 of the problems was fixed. I got upset and made Will aware that I was. Will never got upset and was a real professional. He explained the solution for the second problem which was suggested the last time I was there. He kept his composure the whole time and finally talked me into trying what was suggested and suggested why. I calmed down and tried it and it worked. He was so professional. It is because of employees like Will that I will be a Best Buy's customer for life. Please take a minute and give him a pat on the back for me. A job well done. Thank you and Will Thomas O. Shanahan

I wish I grabbed the one dude's name that assisted me. He was super friendly and helpful even…read morethough I walked in with a chip on my shoulder. He was patient and assisted me thoroughly. A huge thank you to him for dealing with me. You belong in customer service!!

Alla P. I used Ivan's services for a long time since it was…read moreLaptop MD business. He is very thorough and professional. Always completes customers' requests expeditiously. He is excellent problem solver and diagnoses problems with high accuracy. Ability to solve problems and provide customer with solution options, sensitivity to the cost of repairs, quick and reliable service makes this shop very special. Fixbox is my "go to" place for any computer headache, upgrades. Highly recommended for any hardware and software issues with reasonable pricing and 12 months warranty for the job.

Repaired my older HP Printer in record time. Quoted and charged a fair Price. Convienient location…read moreand very friendly service. Will definitely recommend to all my friends.

Repaired and serviced my old Sansui AU-D9. Sounds as good as new. The price I paid was modest…read more Couldn't be more satisfied. Thank you, Jim!

Serviced my Marantz 2285 perfectly. Versus reasonable and excellent communications. I definitely…read morerecommend

Everyyyy single time i go in this store theyre so rude, or just plain unfriendly. I rather drive…read morefurther to buy from pleasant, happy people. Employees should go to a happy bootcamp lol.

Recently I had a really old in the wall air conditioner removed and PC Richards provided me with…read morethe best installers I have ever meant. It was a difficult job it took about 4 hrs but they installed the new AC with exceptional precision and professionalism. Thank u Manuel and Louis for a job well done!!

PUBLIC SERVICE ANNOUNCEMENT - PC RICHARDS I am posting this…read moreeverywhere because people deserve to know how PC Richards actually operates. About 2 1/2 years ago, I purchased a dryer from PC Richards along with their service agreement. 8 months ago, my dryer stopped drying clothes. They replaced the motherboard. While it temporarily helped, the dryer never truly worked correctly afterward. November 29 - dryer completely lost heat. Service appointment scheduled for December 5. The technician arrived, spent minutes with a flashlight and screwdriver, checked for an error code, and immediately declared, "It's the motherboard again." No real evaluation. No disassembly. December 8 - I received an email stating the part was ordered. By December 13 - no call, no appointment. When I contacted the service department, I was told the part order had been canceled in the notes without notifying me. Their "solution" was a $75 voucher and reordering the part. Important detail: That voucher was later canceled. December 20 - a new technician arrived. The motherboard was NOT the issue. Dryer still didn't work. He admitted the previous tech should have ordered sensors-- only to find out this part is normally stocked on their trucks..but that tech left without replacing and stated they need to be ordered. December 24 (Christmas Eve) - sensors installed. Still not fixed. Thankfully, my husband (an HVAC technician) was home and insisted they actually take the dryer apart instead of blindly chasing error codes. Final diagnosis: The motor was burned out the entire time. Once replaced in January, the dryer worked perfectly. The real issue: * No proper diagnostics * No accountability * Managers hiding behind "protocol" * Techs trained to look only for codes instead of evaluating the appliance * Complete disregard for the customer's time I had to take off EIGHT DAYS OF WORK, yet PC Richards considers this "one occurrence" because they label it "evaluation then repair." Convenient for them. Costly for me. This is no longer the family business it once was. It's a company that sends undertrained technicians, wastes customers' time, cancels promised resolutions, and takes zero responsibility. I will never do business with PC Richards again, and I strongly urge others to think twice before purchasing appliances or service agreements from them. People deserve better. Fuck you, PC Richards.

I had the pleasure of having Fanis replace my screen for me while I shopped in Walmart. He did a…read moregreat job and showed me how to replace my new outer box case. Thank you so much! Good Luck in the future. I recommend this spot while you shop!

Brian did a good job installing some security cameras around my house. The work included running…read morewires internally and externally. He was nice, knowledgable, and had good ideas. He worked steadily and counted the time fairly. The end results were all professional and well done. He was flexible and collaborative, easy to work with. I would hire Brian again for similar work.

I hired Brian to install a number of security cameras and to wall mount a TV, and had a great…read moreexperience throughout both jobs. He was responsive and professional, and was upfront and fair with his pricing. The installation of the cameras ran into some hiccups, but he took the time to come back and iterate until we were satisfied with the solution. I wouldn't hesitate to reach out to him again in the future if I had more AV needs.

I have been trying to place a large bakery order and can not reach a human. Your website is…read moreatrocious the most user unfriendly site I've ever encountered.

We chose BJs over the others to join after having kids because the stores near us had much better…read morehours. Wish they had more free samples or a food court like some others, but the deals are still great. We gave to check against bulk Amazon prices but BJs is usually the better price. Nice clothing and kid section options. Have seen free samples a few times but only around noon on Saturdays. Large parking lot Has a Dunkin inside which sometimes has Boston Crème munchies which is awesome. Both restrooms have changing tables

They installed my brakes BACKWARDS! My truck almost locked up because of this. Put my family and…read moremyself in danger because of the ridiculous job they did - never said sorry, and blamed the parts. Had to get my brakes/rotors redone by Firestone (who confirmed my brakes were installed incorrectly). I had to take Specialty Auto to court for reimbursement, and I was awarded the judgment. I am still waiting to be compensated even though the court has ordered them to pay. I would NOT go here unless you want to go to court, as they do NOT back their work!

Vinnie knows his products. He did his homework to insure the wheels/tires where perfect for my…read moretruck and installed perfectly balanced.

Ryan and his dad Tom came to our house to fix a simple problem with our DVD to TV connection. They…read morewere on time, friendly, and figured out the issue in about ten minutes. My Mom and I often get a "girls don't know what they're talking about" attitude from repair men and the like. On the contrary, Ryan and Tom were very thorough and politely explained how to understand the equipment. Ryan said he's been in the business since 1989 and it shows! Thanks to 1 Sound Choice we're finally able to sit back and watch a movie with out any problems.

From the owner: Homeowners just like you have raved about One Sound Choice and highly recommend our friendly, down…read moreto earth, reliable home electronic experts. One customer from Ho Ho Kus commented that "Simplicity of installation & operation were just some of the reasons I chose One Sound Choice. You exceeded my expectations." Specialties include: Smart TVs Home Theater/Media Room Design and Installation Integrated Home Networks (Wired and Wireless) Multiroom Audio/Video Systems Surround Sound and Home Stereo Installation Outdoor Audio Solutions Automated Lighting Automated Shades Automated Door Locks Security Cameras Control through your Smart Phone Cooperate Board Rooms Crisis Control Centers and more. Call us today at 973.316.0678 to see how we can enhance YOUR home and lifestyle.