The place is bad news since the previous owner sold the buisness. I am taking my 5 minutes to warn…read moreanyone considering taking your business to 404 Automotive. It is a super sad situation, as the place use to be our family's go to automotive service location. We will never take another vehicle to them again. They have lost loyal customers who try to support local businesses, due to their unprofessionalism, untrustworthiness and unreliability. The first issue was that someone did not check the fluids after servicing our vehicle. They called after the fact to say they "forgot." I call that unprofessional and unreliable. The 2nd issue came after my mother died and I inheirited her vehicle and needed to get it inspected b/c of MD requirements. I called them last Wednesday and requested an appointment for an inspection ASAP. The soonest they could even give me an appointment was Monday AM. The car was there before they ever opned on this Monday. My husband called mid-day to see when the car would be finished/ready and to let them know that our plan was to go to the Motor Vechicle Administration AS SOON AS it was ready as there were time constraints. They informed him that they could not inspect it b/c there were clothes in the back seat. They did NOT BOTHER to call to let us know that. My husband got all of the clothes out of the back seat and we waited to hear from them. Then around 3:30, he took the initiative to call them again. They informed him it would not be finished today. They would have it done by 9 tomorrow-which did not work for me. I immediate went to retrieve the car and will not give them any future business. Good luck, if you try them. Very Sincerely, Teresa Alison

Bad situation, and a pricey situation in any event. But I needed a transmission for my 2016 GMC…read moreSierra. I looked up the cost of a remanufactured transmissions of a couple well known vendors. Their cost were all pretty close. The difference is the core return refund, ie whether it is paid up front. So, the core return makes a huge difference on the overall price. Anyhow, Denton Auto care quoted me a price that just for the transmission was $4500, nearly $1600 higher than the sources I looked up, no discount for the core return either. This shop tries to charge you extra every chance they get. So, I sourced my own part with a warranty. Then they still jacked up the labor about $400 higher. Then they hit me for an additional $200 to program the transmission. It's 2026. Like they didn't know that this was part of the procedure. The only reason I used them at all was proximity to where I live. They also were listed in the transmission suppliers installer pool. I won't even use them for a tire repair at this point. Nothing really against the mechanics that work there, but the management staff needs an overhaul.

I would give this place 10 stars if I could. Eric was AWESOME. He gave us the most reasonable price…read moreto repair my car and did it right in less time than others were quoting. He was so nice and friendly. And he threw in a good price on an oil change. Adjusted the front clip AND vacuumed the front seats for me. If you need auto services on the eastern shore this is THE place to go.

I would recommend this shop! Richard went out of his way to help get my car fixed. He was very…read moreknowledgeable helpful and kind.

Worst experience in my life!!! Had our car 5wks $1,400 as we were leaving we mentioned we needed to…read morehave it inspected he offered to have his uncle who has a shop because he claims he can't do them 2wks later he gave us the price as $203 and he completed the inspection on a bogus form gave us a price for repairs at $1,700 which we declined and when we returned for reinspection he said he had to keep it overnight he scheduled we obliged showed up our car was at his residence which we suspected he was using because the gas was gone again the car failed with bogus new repairs this man is a money grab while leaving we stopped at fas mart a gentleman was there with a flat tire just needed a jack I gave him Richard's number and he told the guy $100 to change a tire he don't lend tools it also was a woman there who's car disabled crossing the bridge he charged her $1,200 to replace alternator and belt and gave her a used battery all I know is Karma don't play

I had an approval and appointment to finalize a deal that was on hold until they fixed a recall on…read morethe vehicle I was going to buy. The day before my appointment (10 days after approval) I get a text saying the vehicle was sold.

Don't do business with these people. I priced a part through three different locations. It was…read morepriced at 25% over MSLP (manufacturers suggested list price). When I pointed out the discrepancy and how they were ripping off customers, the parts clerk just shrugged, said he knew, but that was company policy. The other neighboring dealers I checked don't do this. Why buy a car from a company that has a policy of grossly overcharging you? I won't.

These folks do a great job with maintaining our cars. We never have to worry about being…read moreover-charged or questioning their diagnosis. They also work cleanly and do not leave any greasy fingerprints on my steering wheel, gear shift or carpet like most of the repair shops I have used. I trust them so much, I plan to use them to maintain my '67 GTX restomod when it needs regular maintenance!

When my Jeep suddenly developed an issue with her turn signal, we took her here to Ottey's. There…read morewas none of the stereotypical runaround that repair shops can give. The work they did and the price they charged were exactly for the expected problem with nothing tacked on extra. Not only that, but it was fast, and I had her back very soon. They even topped off the air in her tires!

Fast and friendly service. I was in for a flat. They fixed it in less than 15 minutesread more

My friend and I were lucky that Doug randomly came across us when we got a flat tire on our rental…read morecar. He helped us change the flat and we were able to get a new tire quickly. His team was friendly and fast, and were thoughtful about getting us the right replacement for a rental car.

Jonathan and Deanna were incredibly kind, responsive, and honest when looking my car over. I needed…read morehelp on a Saturday and thankfully they were open and ready to help me problem solve. I'm from out of town visiting family, so it was comforting knowing I could get immediate help when I needed it. Very knowledgeable and thorough. Thank you so much!

Jon and his wife helped me with spark plugs and coils on my Honda pilot. They did a big favor…read moreturning the car around on a Saturday so I could get back to Annapolis.great communication and fast work highly recommend.

I brought my truck in to Denton Ford for detailing. They did a great job. However, I had to bring…read moreit back because they forgot to do the truck bed. Also, I forgot to get my glasses out of the truck, 2 pair of sunglasses and one pair of special reading glasses. They can't seem to find them and I am positive that they were in there when I dropped off the truck. So, if you are reading this, be sure to take EVERYTHING out before you leave your vehicle for service.

Good Service. Excellent customer service…read moreAll work as. a team to make your experience in buying a car a good one. I got the car i wanted with great financing. I will always recommend Denton Ford to friends and Family

Very helpful, fairly priced and quick! My car's starter went out and they had it fixed within a…read moreday. They're also not the kind of garage that tries to push extra repairs on you, they fix what you ask them to fix.

Great experience! Rob and his employees are very friendly, knowledgeable, and most of all, honest!…read more The shop is very neat and clean. My car is running great. I won't take my vehicles anywhere else