The place is bad news since the previous owner sold the buisness. I am taking my 5 minutes to warn…read moreanyone considering taking your business to 404 Automotive. It is a super sad situation, as the place use to be our family's go to automotive service location. We will never take another vehicle to them again. They have lost loyal customers who try to support local businesses, due to their unprofessionalism, untrustworthiness and unreliability. The first issue was that someone did not check the fluids after servicing our vehicle. They called after the fact to say they "forgot." I call that unprofessional and unreliable. The 2nd issue came after my mother died and I inheirited her vehicle and needed to get it inspected b/c of MD requirements. I called them last Wednesday and requested an appointment for an inspection ASAP. The soonest they could even give me an appointment was Monday AM. The car was there before they ever opned on this Monday. My husband called mid-day to see when the car would be finished/ready and to let them know that our plan was to go to the Motor Vechicle Administration AS SOON AS it was ready as there were time constraints. They informed him that they could not inspect it b/c there were clothes in the back seat. They did NOT BOTHER to call to let us know that. My husband got all of the clothes out of the back seat and we waited to hear from them. Then around 3:30, he took the initiative to call them again. They informed him it would not be finished today. They would have it done by 9 tomorrow-which did not work for me. I immediate went to retrieve the car and will not give them any future business. Good luck, if you try them. Very Sincerely, Teresa Alison

Bad situation, and a pricey situation in any event. But I needed a transmission for my 2016 GMC…read moreSierra. I looked up the cost of a remanufactured transmissions of a couple well known vendors. Their cost were all pretty close. The difference is the core return refund, ie whether it is paid up front. So, the core return makes a huge difference on the overall price. Anyhow, Denton Auto care quoted me a price that just for the transmission was $4500, nearly $1600 higher than the sources I looked up, no discount for the core return either. This shop tries to charge you extra every chance they get. So, I sourced my own part with a warranty. Then they still jacked up the labor about $400 higher. Then they hit me for an additional $200 to program the transmission. It's 2026. Like they didn't know that this was part of the procedure. The only reason I used them at all was proximity to where I live. They also were listed in the transmission suppliers installer pool. I won't even use them for a tire repair at this point. Nothing really against the mechanics that work there, but the management staff needs an overhaul.

I would give this place 10 stars if I could. Eric was AWESOME. He gave us the most reasonable price…read moreto repair my car and did it right in less time than others were quoting. He was so nice and friendly. And he threw in a good price on an oil change. Adjusted the front clip AND vacuumed the front seats for me. If you need auto services on the eastern shore this is THE place to go.

DO YOURSELF A FAVOR...If your car breaks down near his shop... PUSH IT to Goodyear on 404. If you…read moretake your car here, I wish you luck, you've been warned. This guy lives around the corner from me and the shop is 4 houses from me. He has taken his sweet time for everything. I was patient because he's a sole proprietor and running a local shop which I would support over a chain any day but this guy is a joke. He's had my car since November of 2014 as I write this on August 17, 2015. The engine blew and all I hear is this week or the middle of next week. Now I go around to see what the hell is going on and my fog lights are busted out and my front bumper s paint is spiderwebbed from them kneeling and standing on it. Meeting with an attorney this week to sue him for his nearly year long BS.

Fast and friendly service. I was in for a flat. They fixed it in less than 15 minutesread more

My friend and I were lucky that Doug randomly came across us when we got a flat tire on our rental…read morecar. He helped us change the flat and we were able to get a new tire quickly. His team was friendly and fast, and were thoughtful about getting us the right replacement for a rental car.

I brought my truck in to Denton Ford for detailing. They did a great job. However, I had to bring…read moreit back because they forgot to do the truck bed. Also, I forgot to get my glasses out of the truck, 2 pair of sunglasses and one pair of special reading glasses. They can't seem to find them and I am positive that they were in there when I dropped off the truck. So, if you are reading this, be sure to take EVERYTHING out before you leave your vehicle for service.

Good Service. Excellent customer service…read moreAll work as. a team to make your experience in buying a car a good one. I got the car i wanted with great financing. I will always recommend Denton Ford to friends and Family

Very helpful, fairly priced and quick! My car's starter went out and they had it fixed within a…read moreday. They're also not the kind of garage that tries to push extra repairs on you, they fix what you ask them to fix.

Great experience! Rob and his employees are very friendly, knowledgeable, and most of all, honest!…read more The shop is very neat and clean. My car is running great. I won't take my vehicles anywhere else

Absolutely recommend Jacob H. West Services. Had my vehicle (2013 Ford Explorer XLT) towed to his…read moreshop after my vehicle stopped running and then subsequently would start but would cut off. Personally thought it was the fuel pump. Jacob after a thorough diagnosis found out it was the mass air flow sensor. Jacob changed the sensor, cleaned the injectors and even sealed an exhaust leak that I had. Constant communication the whole time. All of that and even offered a military discount which really made everything much more cost effective. Definitely have found a great and honest mechanic. Choose Jacob H. West Services for your vehicles' mechanical needs.

From the owner: Services include but are not limited to:…read more Lawn mowing/trimming/edging/blowing off hard surfaces Yard debris removal Light trimming of trees and shrubbery Garage/shed/home debris clean out Light handyman repairs Auto repair I offer over 20 years of continuous experience and the knowledge to get the job done.