I decided to get out today and take care of a few things, one of which was getting a massage at…read morethis place. I randomly called and asked if they had an immediate opening. Surprisingly, they did. The lady on the phone asked for quite a bit of information and penciled me. When I arrived, I was greeted by a woman. She had a spunky sense of humor and was friendly and courteous. Her massage was really good, much better than some other ones I've had recently. I had a Swedish massage. She did a great job and it was well worth the price. They do charge tax, and of course, you should tip your masseuse. I would recommend this place. In the past I've had trouble booking a slot, so don't expect to walk in and get lucky like I did. Call well in advance to book an appointment and it will be worth it. I also noticed facial equipment and other services, so they offer more than just massages. Overall, a good place.

Loved this spa! They fit me and my friend in last minute and were super attentive when we…read morearrived--tea, water, very relaxing vibe. My deep tissue massage was amazing, and their bathroom has a sauna and shower, which made the experience even better. I'm coming back for a body scrub for sure. Nails were the only disappointment. The tech kept insisting my builder gel was acrylic, and my manicure came out messy with hangnails left. I wouldn't recommend the nail services, but for massages and body treatments? Absolutely yes.

I have been getting my eyebrows threaded from Rani for years now and I have to say, she is amazing!…read moreShe takes her time to listen to what you want and is really patient in doing eyebrows. I've had really bad experiences with threading in the past at different salons but ever since I've been coming to Rani, I've been very happy! She even puts some lotion at the end and gives you a quick massage!

Paula does the best place to get your eyebrows. She's the only person i go to and will ever go to!!read more

I have been coming to this place for the last ten years! Wow. the Price is reasonable, and the…read moreresults are pretty good. Making an appointment in advance is strongly recommended. They take Walk-In, but they have steady regular customers and before holidays they are busy. I only get French Pedi and French Gel Mani (Done by Angela). I am happy to say they consistently provide good service. So, I keep coming back.

My experience here was amazing and they were very attentive to the details. I went for a gel French…read moremanicure and regular pedicure. Manicure: The nails on my ring fingers tend to have a smaller nail bed and longer tip and I was worried that a French manicure with a clear base would look weird. Susan(I think that was her name) reassured me she took it into account for the thickness of the white strip. Pedicure: This was done by another tech but I didn't catch her name. She was very thorough and I was equally impressed. My pinky toe nail is extremely small but she was able to paint it neatly. (In past experiences at other nail salons, I usually end up with a half painted nail if it's painted at all.)

NOPE NOPE AND NOPE! Cheap and painful! Not worth it. I am so…read moreupset. Worst eyelashes ever received. Went through Groupon for "individual" lashes only to be told it's "individual clusters". Lashes were cheap and installed in 15 minutes. Uneven on both s asides making one eye look and one eye look round And big. The left eye was not properly done and Started falling out next day. Wouldn't come here even if it was for free. Every time a lash cluster fell out my eyes started itching severely and watering which had people asking me every day what's wrong with me. One time i was driving when it happened and i had to pull off the road! Even when falling off they pulled my natural lashes out. TERRIBLE! Would never come back!

Amazing and courtesy service. Clean environment and professional service as well. Definitely will…read morereturn.

The manager of this location should not be in a customer-facing management role. Throughout the…read moreyears I've been coming here, I have consistently found her to be rude, dismissive, condescending, and unprofessional. The reason I continued coming back was because my waxer Dolly, was wonderful. She was always kind, skilled, and made every appointment a great experience. Unfortunately, every interaction I had with the manager was the complete opposite. I didn't interact with her often, but each experience was worse than the last. What is most disappointing is that this is not an isolated issue. There are multiple reviews from other customers describing similar experiences with her. During one of our interactions, she told me she had been the manager for four years, and despite the ongoing complaints reflected in those reviews, the level of customer service I experienced never improved. For a business that relies so heavily on customer relationships, the way customers are treated at the front desk is just as important as the quality of the services being provided. It's unfortunate that such a positive experience with the estheticians is overshadowed by poor management. The final straw came when my services were canceled because of a private conversation I had with a former employee. That conversation was never made public, yet it was shared with management and used as the basis for ending my services. I found it deeply unprofessional to act on secondhand information from a private conversation rather than address any concerns with me directly. Rather than reaching out to discuss my concerns or taking any accountability for my repeated negative experiences, I simply received a message informing me that my private conversation had been shared and that I was no longer welcome at that location. There was no phone call, no conversation, and no effort to understand or address the issues I had experienced. If you're considering this location, I encourage you to read the reviews for yourself. My experience was consistent with many of the concerns other customers have shared. A generic, automated response to negative reviews indicating "you're looking into it" does not resolve the underlying issues or improve the customer experience. I can wholeheartedly recommend Dolly and the estheticians who provide excellent service, but my repeated experiences with management have left me unable to recommend this location.

I wish I can give negative reviews. Extremely disappointing experience at this location, especially…read morethe manager Talesha. After 5 years as a customer, this is how it ended. I had a confirmed reservation under a 24-hour window, received a text at 1:35pm the day before stating my appointment was confirmed (no reply requested), then a separate store-sent text at 5:10pm asking for a YES/NO reply within a few hours. I missed that second text and my appointment was cancelled the next morning with a 50% cancellation fee charged -- despite already having a confirmed reservation. When I went in to discuss this with the manager, Talesha, her explanation was that the first text is an automated corporate message and the second is a separate store confirmation, and that since I've received these texts for years and it's all logged in their system, missing one was my fault. But by her own policy, this second confirmation request came less than 24 hours before my appointment -- so was I supposed to sit by my phone waiting to reply the moment it came in, knowing I'd already be inside the no-cancellation window regardless? That's not a reasonable expectation, and it doesn't match what actually happened on 2/27, when I only received the automated message with no store confirmation text at all, and wasn't charged. She also told me that even if I opt out of texts, they would force me back into opt-in so they could enforce this policy on me. I have texted STOP in the past and it confirmed I was opted out -- so either that was false, or they're overriding customers' opt-out status without telling them. Either way, that's a serious problem. When I asked for this to be looked into and showed her the message timeline on my phone, she called me rude and tried to end the conversation. Meanwhile, two staff members and herself at the front desk were loudly talking and laughing while I was trying to receive my service. Completely unprofessional. I've seen some bad reviews here, not sure why she's still there when so many customers experience her bad services and attitude.

Michael and his team are AMAZING! They are so talented and my mom always gets a wonderful cut and…read morecolor that she is over the moon about! She's been going to Michael for decades and wouldn't imagine going anywhere else! Mary also shows my mom fantastic care and attention with her services and we always look forward to seeing her as well! I also see Michael and his team and am so ecstatic with their work and kindness! They are so accommodating and show such care, it is like coming to see close friends with a bonus hairdo!

Mary did an amazing job on my cut and blowout. I felt like a celebrity walking out of there! Very…read moreclean and professional salon with a very calm atmosphere. The vibes were great there!

Came here to get my brows threaded and you can tell she's a professional!!…read more Would easily come here again if I'm in the area

The best for eyebrows and waxing! Both ladies get it right everytime. Affordable and quick, I would…read moredefinitely recommend to come by and support them.

Rio Wax Center now offers facials!…read more I recently treated myself to a much-needed facial, and the experience was incredible. Not only was it deeply relaxing, but my skin feels cleaner, smoother, and more refreshed than ever. My face has a healthy glow, and I can truly see and feel the difference. If you're looking to rejuvenate your skin and enjoy some well-deserved self-care, I highly recommend booking a facial at Rio Wax Center!

Rio wax center was amazing! I went in for a first time Brazilian and Cleidi made me feel so…read morecomfortable, she was very honest about where I would experience discomfort but made the process so easy and quick. Cannot recommend her enough!!

I am a guy who has never gotten a facial before and I wash my face with soap and water in the…read moreshower. This place was perfect. There was no rush, no attempt to sell me more than what I need and she explained everything about my face and what she was doing clearly. I didnt need a full facial but she did like 5 different treatments to my face and my pimples and only charged me for one thing. I feel comfortable with having her in charge of my face without mistakes and not feeling taken advantage of. Which I have known to be very rear. I asked her about some scars I would like to remove and she honestly said to come back in the time of the year when I am least in the sun. I felt that she was looking out for my skins best interest and not her wallet. Place was a little difficult to find as there are multiple entrances with that address and it had a construction scaffolding covering the building which was not her fault.

I had a consultation scheduled that I was really looking forward to. Unfortunately, I ended up…read morehaving a medical emergency and couldn't make it. I'll absolutely take responsibility for not canceling ahead of time, that part is on me. What bothered me was how it was handled afterward. The confirmation text I received after the scheduled appointment was written in very casual slang, which felt unprofessional for a spa. Then when I explained that I had a medical emergency, the response I got was dismissive and snappy rather than compassionate. I understand policies and no shows, but tone and professionalism matter. Especially in a business centered around care and client experience. It just left a bad first impression, which is disappointing because I was genuinely excited about coming in.

Have been extremely loyal to Thread since July 2019. My first experience was with Zara and she blew…read moreme away! The majority of the time, I get my brows threaded and tinted by Hetal. My brows are always shaped consistently to the shape and and thickness that I like! I have very sensitive, thin skin that cuts and bruises easily and Hetal (and TBH all the girls at Thread I have seen) are extremely gentle. While Hetal was on maternity leave, I have been serviced by Asha and Krupa and I also highly recommend them. I've also had brow lamination done a few times by Zeba and she is phenomenal as well. Really, you can't go wrong at Thread. They are extremely trustworthy, highly skilled, everyone from the front desk girls to the brow techs to the owner Liz are all so professional, welcoming and kind. I look forward to my monthly visits! I can't wait to see how they will continue to grow (and what services I will happily give my money and trust to them for).

I had my eyebrows done here for the first time through their walk in service…read more I requested eyebrow threading with tint and nose cleaning. My nose is shinning so bright, eyebrows are nicely cleaned and the tint is perfect shade. Great service, very clean. I went there as soon as they opened so it wasn't busy.