1. WAX Jewelry Design Studio

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Pittsburgh, PA

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WAX Jewelry Design Studio

5.0 (8 reviews)
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Arts & Crafts Botanica & Occult Shop

Arts & Crafts Botanica & Occult Shop

4.9(7 reviews)
2.1 mi
•$

This is a very special store. It has a lot of interesting curios: oils, stones, novena and other…read moreritual candles, incenses and lots of other materia magica. The owner and staff are very nice and helpful. It's a lot of fun to go to during a First Friday gallery crawl in Garfield. One comment I can make about it is that they always have exactly what I need at the right time in a synchronistic way. In other words, this shop is pure magic. Make sure you check it out the next time you are in this part of town. I feel grateful to have a shop like this which is walking from my house. As I am writing this we may possibly in the beginning states of a recession as we are in the midst of a global pandemic in March of 2020. They have an online website where you can order The shop is still open and the owner and staff are incredibly accomodating during this time. They were very responsive and fulfilled my order very quickly with the most excellent customer service you could imagine via a delivery to my house. I don't know if they do this often but keep in mind I live very close. I got those candles I desperately needed just in time for the upcoming planetary day/hour and election. So they were there when I really needed them. Make sure you support this business and other independent business like this during this time. These are my favorite kinds of shops. If I was traveler from out of town, this is the kind of place I'd look forward to going to.

Fascinating shop with some curious items you won't find anywhere else. Their assortment of incense,…read moresoaps and essential oils is one the best I've seen. The best thing is the reasonable prices. Oh, and the knowledge sales staff. I felt they really knew the products in the store and could answer any question I might have. So if you are shopping for a gift, or even something for yourself, I recommend you give this shop a try. At the very least, you will see a few new items you've not seen before.

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Arts & Crafts Botanica & Occult Shop
Arts & Crafts Botanica & Occult Shop
Arts & Crafts Botanica & Occult Shop

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Orr's Jewelers

Orr's Jewelers

4.5(54 reviews)
3.2 mi•Strip District
•$$$$

If you love jewelry and great service, you'll love Orr's Jewelers. They have a few locations in the…read morePittsburgh area, but I have only been to the new Strip District showroom. The first time I went, I was looking for a watch to remember my father. Noel was so sweet and friendly to work with! I was liking 2 of the Cartier watches and I chose the Panthere to purchase that day. I went again for their official grand opening, to look for something for my milestone birthday coming up. I like to buy myself something special each year or a trip. I'd been looking all over NYC and online for some art deco pieces and found 2 beautiful Penny Preville pieces. I requested to work with Noel again because she is so friendly, patient, and knowledgeable. I initially was thinking I would get a bigger watch and once she showed me the art deco diamond Penny Preville pieces, I knew that's what I was going to buy! She has multiple pieces that you could make into a set or buy individually. I chose the larger ring and medium necklace from her 50th year of designing collection. I LOVE them! I really enjoyed both of my luxury shopping experiences at Orr's Jewelers in the Strip District. Thanks Noel for selecting pieces that you knew I would love! I highly recommend Orr's Jewelers and Noel Voorhees!

I visited Orr's Jewelry in the Strip District on July 29 to order a 5mm 18K yellow gold sculpted…read morecable ring by David Yurman for my October wedding. I'd been looking for awhile and really loved this ring. I was excited to see they had it on display for me to try on. The display model was a size 10 and fit too tight, so I asked if they could order a 10.5. The salesperson said yes, disappeared upstairs for a while, and came back confirming it would take about a week. While he was writing up the invoice, he dropped the display ring on the floor while bagging it, and as he picked it up he said, "don't worry, this isn't your ring" and promptly put the ring into a clear ziplock bag with some paperwork. I incorrectly assumed this was for verification purposes once my ring had been delivered. On August 3 I got a call that the ring was ready. I picked it up on August 6. The ring was handed to me in the same ziplock bag with the same paperwork from the ring he'd dropped on July 29. While I was there, another employee asked if this was a "repair," which struck me as an odd thing to ask about a brand new ring ordered directly from the manufacturer. There was also no certificate of authenticity included, even though my fiance's previous David Yurman purchases came with one. I didn't think much of it at the time, but looking back, both of those things should have been red flags. Once I got home and looked at the ring closely, I found nicks, dings, and a rough spot I could feel when I ran my finger across it. Not what you expect from something brand new. I called the store about 40 minutes after leaving. I was told this shouldn't happen on a ring that hadn't even been worn yet, and to bring it back in. I was assured I wouldn't be stuck with it. The next morning I went back, hoping this was some kind of mix-up and that maybe I'd been handed the wrong ring by mistake. The employee I spoke with inspected it under a loupe and offered to open a repair claim. Before agreeing to that, I brought up what I'd noticed: the dropped display ring, the same bag and paperwork reused at pickup, and the word "repair" listed on my original invoice for what was supposed to be a new purchase. He went to check with the original salesperson and came back to tell me that the display ring had actually been resized for me, because ordering my correct size would have taken 20 weeks. A few things worth noting... 1) This was meant to be my wedding band and I was very upfront with that with my salesperson. 2) I was under the impression this was being order brand new in the correct size 3) David Yurman's own policy states this style cannot be resized, yet Orr's resized it anyway. At that point I asked for a full refund and returned the ring. I told him that if something is going to take 20 weeks, customers should be informed and allowed to make that decision themselves, rather than being quietly handed the display model and led to believe it's new. By not informing me of the alleged 20 weeks, the impression I was left with is that this organization prioritizes moving stocked inventory over giving customers what they actually asked for. He got defensive, insisted that's not how Orr's operates, and framed the refund as him doing me a favor, for returning a ring that was originally a half size too small, had been dropped and damaged by their own employee, then resized without repairing that damage, and presented to me as new. He did process the refund, however, the details regarding the "repair" were removed from the receipt he gave me for the refund. When I discovered the damage yesterday, I incorrectly was giving Orr's the benefit of the doubt. Today, after being told it would take 20 weeks to arrive, I ordered the ring from the manufacturer directly and discovered it will arrive much sooner than 20 weeks. It will be here tomorrow. I'll never shop at Orr's again. It's hard to trust an organization who feels comfortable enough to sell a groom a damaged & used wedding band while presenting it as brand new.

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Orr's Jewelers
Orr's Jewelers
Orr's Jewelers

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William Penn Jewelers & Engravers

William Penn Jewelers & Engravers

2.3(21 reviews)
1.5 mi•Squirrel Hill
•$$

I had a designer watch that needed its clasp to be fixed and brought it to another store in the…read morearea - they unfortunately could not fix it since my watch was a brand that they did not carry. I was bummed about this as I wasn't sure where else to go and while I could have sent my watch to the retailer the s&h costs were unappealing to me. I had passed William Penn Jewelers previously and so decided to take the chance to bring my watch there. I'm very glad I did! While it took 2-3 weeks for me to get my watch and I had to call to check up on the status here is what made the experience a thumbs up from me: * Customer service. I was helped by who I assume was the owner - an elderly man. He smiled in our interactions and when I told him I was thinking of picking up my watch over the long weekend he told me to call beforehand cause he wasn't sure if they would be opened or not. * My watch was fixed. The work done on fixing my clasp so far has been great! * Reasonable prices * And supporting a local business If I need any other watch related help I will be sure to bring my watches here.

I brought in my gold ring to have a new shank placed on it. I offered to supply the gold they would…read moreneed to make the shank. Tina told me very patronizingly, "Oh, you don't understand the process, do you? We CANNOT USE OLD SCRAP GOLD. We remove the original gold from your ring, and replace it with a brand new shank to fix the ring. WE'VE BEEN DOING THIS FOR 40 YEARS. WE ARE EXPERTS!" A few hours later, I called and told them I expected to receive the gold they were removing form the ring, worth about $200. They never called back. I picked up the ring. Asked for the gold they removed from the ring. Tina now said, very patronizingly, the EXACT opposite of what she said, "Oh, no, YOU DON'T UNDERSTAND! We used that original gold to make the new shank!" I told her this was a blatant contradiction to what she said 48 hours ago; that they could not use old, scrap gold. Now she was saying this is exactly what they did?? Then, very nervous, she said she didn't know what her husband, Michael, had done. (!!?!?) So first, she's an expert who knows everything. When confronted with a lie she's telling, she backtracks and says now she has no idea what they're doing. Here's what they did: They cut off $200 worth of gold. Kept it. Used a new shank. And then lied to me about using it so they could keep $200 OF MY GOLD. I know. I consulted other jewelers about the process. Who also said they should return the gold to me, or reduce the price of the job. So the price of that new shank is now about $440.

WAX Jewelry Design Studio - jewelry - Updated October 2026

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