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WaveImaging San Clemente

1.7 (54 reviews)
Closed Closed
Updated 1 month ago

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Update: The report was finally uploaded nearly a month later. And it's shockingly careless, with extremely limited information on just one nodule. The report itself is inconsistent with years of consistent readings showing slow growth of multiple nodules, and enlarged lymph nodes. It's very obvious the images were sent in a rush, read in a rush, and reported in a rush. I will be getting a second opinion and not returning to this location. For charging me over $400, this location sure as hell didn't meet the mark. Please read other reviews and opt for a different location or a different imaging center like Simon Med, which is far more thorough. _______________ *** _____________ All the reviews about them not delivering results are true. I had three ultrasounds done on one day. Two were read and posted on the portal within days. The third one, the most urgent one, is just missing. It was sent to a different radiologist. The dates provided on the portal came and went. I made multiple calls to the site and was given false assurances. My doctor appt came and went. We are now on day 18 and I was told yesterday that the results were being sent to my email and to my doctor, and would take a few hours to post in the portal. There's nothing. They better hope the results are not serious bc a delayed reading/reporting based on incompetence is grounds for legal action. ** And what do you know? This entire time my images weren't sent, and the rep who told me the report would be sent to the doc and me over email within hours was lying bc they don't send reports over email, and now they're saying it was sent within minutes this morning. The portal still doesn't have it so who really knows if it was actually sent. I give up.

maybe someone else out there can give us a report on this

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3 years ago

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2 years ago

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3 years ago

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2 years ago

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2 years ago

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4 years ago

5 star review excellent customer service and the staff are at the top of any imaging facility

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3 years ago

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3 years ago

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4 years ago

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3 years ago

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Ask the Community - WaveImaging San Clemente

Review Highlights - WaveImaging San Clemente

The ultrasound technician and her team are absolutely wonderful.

Mentioned in 2 reviews

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MemorialCare Medical Group

MemorialCare Medical Group

4.2(115 reviews)
3.7 mi

I've been coming here for as long as I can remember and have never had a bad experience until now…read more The nurses and front desk staff are always friendly and helpful, no complaints there. My primary care doctor, Dr. Serna, is amazing and always takes great care of me. I had an appointment with her today, but the office called to let me know she wasn't in and asked if I wanted to reschedule or see another doctor. Since I've been in significant ear pain, I chose to see Dr. Ashizawa just to get a referral to an ENT. My appointment was at 3:00, but he didn't come in until 3:50. After briefly looking in my ear and doing a quick ear drum test, he said nothing was wrong and that there was nothing more he could do. I asked if he could please send a referral to an ENT since I'm in a lot of pain and pressure, but he shrugged and said there was no point because they wouldn't do anything different. That's simply not true, he barely investigated the issue. I left after two hours with no diagnosis or help and am now debating whether to go to the ER or pay out of pocket to see a specialist. I'd highly recommend avoiding Dr. Ashizawa, he seemed completely dismissive and uninterested in helping his patients.

It's a great place if you don't have to use there automated phone system to get through to someone…read more First of all it doesn't understand what your saying half the time and you have to start over again. This happens multiple time and just today I was returning a call that was left on my voicemail about my referral and I was going through the automated system again. Finally got a Patient Navigator and said I was returning a call left on my voicemail. I wasn't able to talk to that person that left the message on my voicemail and had to make an appointment for a consult. So now I have to drive back to the doctors office just to see what the voicemail was about. Anyone else having issues with this Automated Phone System they now have? If so, you need to speak up. What ever happened to talking to a live person from the doctors office you go too. Other than that the Doctors, Staff, and Patient Navigators are great. Been going there for over 20 years.

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MemorialCare Medical Group
MemorialCare Medical Group
MemorialCare Medical Group

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WaveImaging San Clemente - radiologists - Updated May 2026

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