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Waunakee Manor

2.7 (3 reviews)
Open • Open 24 hours

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Capitol Physical Therapy

Capitol Physical Therapy

2.0
(1 review)
0.5 mi

The staff here is friendly and the service was good. The problem came from confusing and misleading…read morepricing. We were referred here for my son, who needed some back therapy that was not a medical necessity but more of a quality of life thing. From the beginning, I stated that I did not have a lot of money to pay for services, and would mostly be counting on my insurance. I was assured that insurance would cover most of the charges and not to worry. Trusting them, I went ahead with several appointments for my son. A month and a half later, treatment is completed and I am receiving a bill for $2000 that I can not afford. Any attempts to call someone to talk about this resulted in me getting shuffled around and promised "we will look into this and call you back" but never getting called back. When it was all said and done, nobody ever talked to me about my billing concerns, I owe a large debt that I am struggling with, and the only person I could talk to about this took over a month to call me back and even then only worked out a payment plan with me, she had no power or willingness to talk about my complaints at all. While I feel like a fool for trusting this place and not contacting my insurance company on my own about pricing, I still blame them for misleading me, and I never would have gone along with the treatment plan or number of appointments if I had known how much it would end up costing. If money is not s concern, I think this place is fine, and I did give them an extra star for quality of service. But I can't go any higher than two stars after having my trust broken and feeling completely duped on the pricing Update: We made an agreement that I would pay 100/month via automatic payments until it was paid off. After doing this for over a year and not missing any payments, I was called today and told that they changed their policy and I need to pay the remaining bill(about 700) in full by the end of the month or it would go to a collection agency. Awesome.

From the owner: Since 2004, Capitol Physical Therapy has been delivering patient focused therapy to the Dane County…read morearea. Community request has driven our growth, and we are now touching lives each day in Mount Horeb, Verona, Madison, Waunakee and Sun Prairie. From the first day we opened and through each expansion, our patients have continued to experience the same unparalleled customer service and outstanding results. You expect the best, which is why we remain committed to providing expert care without the wait.

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Capitol Physical Therapy
Capitol Physical Therapy
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Dean Health System - Waunakee Clinic

Dean Health System - Waunakee Clinic

3.0
(2 reviews)
0.7 mi

Went to eye doctor there and he was fine but receptionist and his assistant had very poor customer…read moreservice even bad attitudes should be working in factory and not with people!

Dr. Trent Thompson and his staff is AMAZING! He's, by far, the best Family Medicine Doctor ever!…read moreHe's great with kids and is very attentive to our family needs. My daughter is 5 years old and she loves Dr. Thompson. I don't know many 5 year olds who brag about their doctors. But she is definitely proud to be a patient of his. She tells everyone, "My Doctor is Dr. Thompson!" If you want a good, honest, and trustworthy doctor, Dr. Thompson is it! He listens without pushing his beliefs and values onto you and leaves it up to you and your family to make decisions regarding your health. He will guide you in a direction he feels with truly help your future and wellbeing. He respects parent wishes for their children and he is there when you need him. If you feel that it's an urgent matter, he will make time for you. His staff is the best they treat you like you're a priority and not just a patient or a medical record number. I also saw Barb Schlittler during one of the worst times in my life. She was there, she listened, she gave me great advice and she saved me. These two providers are true heroes. I've never been so impressed by any facility than this one right here in the only Waunakee in the world. I'm so passionate about these two and Dean is extremely lucky to have providers like these. Trust me, you'll never find anyone else like Barb Schlittler and Dr. Trent Thompson.

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Dean Health System - Waunakee Clinic

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Waunakee Manor - retirement_homes - Updated July 2026

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