I loved my Jetsetter LX since I purchased it two years ago. It started to leak water, that's where the Pool & Spa Center earned their 5 stars! They came all the way to Gillette several times to try and find the leak, they ended up taking it back to their shop in Rapid City and found the shell had a crack. After finding out the shell had been manufactured thiner that it should have been and the crack had just gotten worse, they worked with the manufacturer for me and I ended up with a brand new Jetsetter LX! The spa had the new design and had increased in cost since I purchased mine. However, the new spa was delivered and setup at no cost to me!! GREAT customer service!! Love the new spa even more!! read more