My husband and I have had a great experience here. The care quality was excellent. Three members…read morethat make this establishment run smoothly are Cassandra, Tiffany and Anita. The office staff, concierge, social worker's er dietitian and physical therapy were kind and understanding. We are in a difficult situation and they helped to make it better.

First of all, I can only speak to the Memory Care portion of the Cascades. The person in charge is…read moreMichelle. My Aunt was not cared for properly. Her clothes were dirty, had food spilled on them and not cleaned up. They do not do any activities with the patients. Don't be fooled by the menu, they feed the residents hot dogs and fried potatoes, mostly what I call a middle school cafeteria diet. She always seemed to be in some sort of catatonic stupor from the medicines they gave her, and I found her and the other residents asleep in their wheelchairs most of the time. Once a friend came to visit her and found a dirty diaper on the floor in her bathroom. The friend went to the desk to tell them and then went back and stayed with my aunt for another TWO HOURS and no one came in to clean it up. My aunt is now at a different facility, and she is doing so much better. She is getting healthy food, participates in all the activities, and is in a clean, nice environment. They continued to bill us after she moved and still will not return our calls. Please do your due diligence. Just because it is expensive, does not mean it is quality care. Stop in at random times, so they do not know when to expect you. Go at meals and see the food for yourself. But better yet, do not put your loved one here. It is absolutely awful.

The resident at Merrill are absolutely amazing. The community it beautiful & the staff is one of a…read morekind. Wonderful community!

Our 83 year old brother required a sudden increases care. On short notice, Merrill Gardens provided…read morea welcome , caring environment for him while we assessed his new needs. Our entire experience was excellent. The marketing staff privided a smooth and complete introduction, the management staff provided an efficient settling in and was always ready to handle personal requests, the activity staff made sincere and warm effort to get to know him and integrate him into life at MG, the housekeeping staff was friendly and effeicient, and the kitchen and wait staff were consistently at the top of their game: excellent meals, friendly, personal service. Altogether your team effort has made MG into a wonderful, caring home for our brother. in caring for multiple aging relatives for nearly twenty years at over eight facilities in several states, we can say with conviction that the total environment at Merrill Gardrns was the best we have seen. Thank you.

The Legacy at Hawthorne Park has been a Godsend for my mom. Legacy is a warm, family-oriented…read morecommunity with a fun staff, and residents who truly enjoy being together. The activities director, Anne, knows each resident so well and plans a variety of activities to accommodate the residents' wants and needs, from exercise class, to Walmart trips, to the live music, or just enjoying social time on the rocking chair front porch. I have had a few meals at Legacy and the food is delicious. Be sure to check out all the fun on Legacy's Facebook page. https://www.facebook.com/legacyhawthornepark/

Linda is one of the most amazing people you will ever meet! she is so attentive and deeply cares…read moreabout everyone she meets. I highly recommend anyone looking for assistance to finding a senior care for your family member to give Senior Care Authority a call!

From the owner: Senior Care Authority Greenville, SC, is a no-cost placement service that helps you find the proper…read morecare for your loved one. We offer a wide range of services, including Family Coaching, Alzheimer\'s and dementia placement services, Stay-at-home care plans, and Long-distance visitations, On-site or virtual guided tours of facilities. We will answer your questions and provide you with the latest information about senior care in Greenville. We are here to help you through the entire process, from finding the proper care to ensuring your loved one is happy and comfortable. Contact us today at (864) 513-9597. We\'re here for you!

If I could give this place a minus 10 score, I would. My loved one was in Heartland East 14 days…read more Three days after she was discharged from there, she was admitted to the hospital with a Staph infection of her incision, sepsis, pneumonia, and Covid. The last day she was in Heartland, she lay in feces which covered her incision, and was lying in sheets she tried to clean herself with, and the floor and her brief were also soiled for minutesfrom where she tried to make it to the bathroom. The sitter who came on duty at 7am had to go to the desk where her medical person was sitting , three times to ask her to please come attend to her. I hired sitters 24/7, but they would not allow sitters or family to stay with the patient at night. Their policy. They said they checked patients every two hours.Evidently staff on the exiting and arriving shifts had not checked on her as often as they should. The majority of staff were surly, displayed aggravation when asked anything, and made no attempt to introduce themselves or to try to be helpful. The person dispensing meds was talking on a personal phone call and did not answer a light or check on a man who was yelling for help for 20 minutes two rooms down from where she was standing. The valance and curtains were dusty, with dust flying over the room when the window air conditioner came on. The wheelchair she used had one broken leg and a broken brake. It had not been cleaned and had thick collections of grime on metal surfaces. A large styrofoam cup with ice water was given out each shift. No bedside pitcher and you had to ask for more water I cannot believe Medicare allows this place to take patients.

My mother is here doing physical therapy from surgery she had on a broken hip. She is getting…read morefantastic care. The staff is very friendly and knowledgeable. PT are really working her hard to help her recover and be able to go home. That's what she needs.

Community Management Partners, LLC are an unprofessional community management company, located in…read moreGreenville, SC. Do not use certified, licensed community association managers and do assign a rookie community association manager to your neighborhood. They pro port to offer HOA community management in Greenville and surrounding area. If you are looking for community association management in Greenville, Community Management Partners are poor choice for your homeowners association management needs. Inaccessibly to all association records ensuring opaque non transparent lack of continuity for your HOA. History is SC Non-Profit Act compliance failure to give records violations is biz as usual. Community Management Partners is a small, non USA citizen one owner. Right to be in USA needs review. What will happen to your HOA if owner is deported or becomes incapacitated ¿??¿ Being local 1 man own means arbitrary & capricious with no over-site from higher up corporate office. The owner, Simon H. Kaye has 10 years of HOA management experience biting off more than can chew with false promises & violating his management contract with HOA's. Shell game of multiple business names all report back to Simon-owner in hiding. Members of South Carolina chapter of Community Association Institute and community association management certification is a placebo that is not reflective of daily operation. Buyer beware.

They should have a zero or a negative number to choose for this company. Simon Kaye is the most…read moreworthless excuse of a human being. When I have problems, they will not return my emails or phone calls. There are not helpful at all unless they are attacking you for some violation. Then they are all over you. Nothing positive to say about this organization.