This is a great facility in greenville, especially for assisted living and dementia care.read more

I was only here for an ongoing seminar on Dementia but every participant who has a loved one at The…read moreGardens spoke highly of the quality of care.The facility was neat, updated, clean, with no off odors. The only problem I had was finding it. There is no clearly illuminated signage on Commonwealth. The most obvious sign was on Roper Mountain Road Extension.Based on the positive comments from other people that night, when the time comes that I have to search for an assisted living facility for my loved one with demential, I will assuredly look into The Gardens at Eastside. The only reason this not a 5 Star rating is because I 'm unable to address their quality of care.

The staff is good I meant to say and the managers is good to and the food is good also and they…read morekeep it clean

aides are a very special group of women. They treat you. with respect and kindness, I have to admit…read moreI have my favorites.

My mother was a resident of Greenville Glen for several months. My family and I, including my…read moremother, found the staff to be friendly, helpful, and kind. One of the selling points for us was the size of the facility and the staff to resident ratio. From what I saw each staff member knew each and every resident. The entire facility was clean and well maintained, the rooms were spacious, and the costs were reasonable. My mother enjoyed many of the daily activities and outings. The director, was always available when we wanted to talk to her and she was definitely very involved with the residents. Everyone was very accommodating, especially when Hospice became a part of my mom's care plan. I can not thank them enough for the care they provided my mother.

From the owner: We believe no two people are alike, so the services and attention we provide is individualized to…read moremeet each resident's specific needs. Greenville Glen is dedicated to providing our senior residents with the highest quality of personalized care in a supportive, family-like environment. Greenville Glen offers a comprehensive array of living options that are personalized to meet the unique needs of each resident now and in the future. Living options include: assisted living, memory care and respite care provided 24-hours a day by our highly-trained, compassionate staff. Greenville Glen Community is designed with the particular needs of the senior resident in mind who needs just a little more help. Rooms and common areas create a home-like environment. Outside and inside areas are safe and secure. Our nursing team and resident care aides are specially trained to care for residents with various stages of assistance with activities of daily living. For the best in assisted living, look no further than Greenville Glen.

I love it here staff residents and families are all loving and great! Couldn't ask for a better…read moreplace

Greenville Place has changed ownership. Under the new ownership the quality of life my…read morefather-in-law has experienced has declined. He fell and was on the floor for 5 hours and they didn't know. When they called us they said he had been on the floor for 10 minutes but he had left messages on our answering machine so we knew it was longer. They have let his hygiene decline. His room stinks. He stinks. They didn't do his laundry or have him change his clothes. The doctor put him on mental health drugs without telling us. Now that he is fragile, falling down, incontinent, and they're kicking him out--even though they say on their page that they do incontinence care. There was no communication. They have been taking his money and not giving value for what they got. Today they asked us when we were going to move his things. We've paid $3,200 for this month. We asked if they were going to pro-rate the rent. We told them if they did we would move his stuff today. No response. The administrator, a non-medical person made this decision and didn't have the professionalism to tell my husband himself. He refused to come to the phone! My father-in-law was not a model tenant, he's grumpy, but this leadership team made no effort to involve us in securing cooperation from him. For three thousand a month, one would expect greater professionalism.

After evaluating 11 facilities, we chose Palmettos. Their commitment to healthcare was far and…read moreabove all the others. They may cost more, but what is the cost of good quality care? We moved our mom in and everyone was welcoming - employees and residents alike. When the residents started saying "you're going to like it here" without solicitation, we were assured we found a great place. Ashley, the marketing director, was a champion to work with. We feel indebted to her for commitment to our family in supporting the move into Palmettos. She would even text us off-hours to see how things were going for our transition. I witnessed their maintenance director, Sonny - also a peach to be with, training new employees which showed me there is a comprehensive training program for new employees. We had the "pleasure" of participating in a fire drill on day two while we were setting up mom's apartment. It was organized and clearly something they take seriously and do regularly which makes us feel like they take their responsibilities seriously. Definitely 5 stars.

From the owner: The Palmettos Assisted Living offers assisted living and memory care services to the larger…read moreGreenville area. Our communities were created with your loved one's comfort in mind. We offer on site licensed nurses 24/7, in-house primary care physician services, x-ray, lab, and podiatry and psychiatry services. Our restaurant-style dining, weekly housekeeping and social activities make The Palmettos the best choice for joy filled living. We are the Upstate's only senior care community owned and operated by NHC, one of America's Most Trustworthy Companies. Receive exceptional care from our professional staff, who strive to make your loved one's experience as unique as they are. Schedule your tour today!

The Bistro is open to guests on Sunday afternoons. The Sunday afternoon meal here seems to start…read morearound 4PM and goes on a bit, we ate at 6:00 and there are waves of folk at half hour intervals. Burgers, a few sandwiches, wings, pizza and such are available to eat here in the common dining area or to take back to your room. They make a very good, juicy burger, lettuce, tomato, red onion, choice of condiments cheeses, etc. Good fries. Service is very respectful and polite to the elderly patrons, but could be more attentive on servicing things like drink refills. The sodas are brought out in two 6 oz cans with a cup of ice, nice way to keep it freshly carbonated. Not open to the public, but a good way for me to visit my dad on a relaxed Sunday afternoon.

understaffed! equipment don't work. poor communication. don't leave your family member in rehab…read morethere. what they tell you will be done there at the hospital and what they actually do is two different things. they say "we don't do that here " if you leave that place to get out of there you are charged 400.00 day for 30 days.

My husband and I have had a great experience here. The care quality was excellent. Three members…read morethat make this establishment run smoothly are Cassandra, Tiffany and Anita. The office staff, concierge, social worker's er dietitian and physical therapy were kind and understanding. We are in a difficult situation and they helped to make it better.

First of all, I can only speak to the Memory Care portion of the Cascades. The person in charge is…read moreMichelle. My Aunt was not cared for properly. Her clothes were dirty, had food spilled on them and not cleaned up. They do not do any activities with the patients. Don't be fooled by the menu, they feed the residents hot dogs and fried potatoes, mostly what I call a middle school cafeteria diet. She always seemed to be in some sort of catatonic stupor from the medicines they gave her, and I found her and the other residents asleep in their wheelchairs most of the time. Once a friend came to visit her and found a dirty diaper on the floor in her bathroom. The friend went to the desk to tell them and then went back and stayed with my aunt for another TWO HOURS and no one came in to clean it up. My aunt is now at a different facility, and she is doing so much better. She is getting healthy food, participates in all the activities, and is in a clean, nice environment. They continued to bill us after she moved and still will not return our calls. Please do your due diligence. Just because it is expensive, does not mean it is quality care. Stop in at random times, so they do not know when to expect you. Go at meals and see the food for yourself. But better yet, do not put your loved one here. It is absolutely awful.

I want to give a shout out to the dining manager and his staff here at The Legacy at Southpointe…read moreDr...They serve amazing food here, the Lasagna today was better than some high end restaurants that I have been to and I am very picky about my Lasagna and it was so good it definitely gets 2 thumbs up! Thursdays is fried chicken day and is served with homemade mac and cheese, like mama used to make and other yummy side dishes! If you have someone that you love living here, please know that they are being well fed by this amazing team. If you don't have anyone here but are looking for a place that you can trust to take care of them, you should go for a visit and see what amazing things this community has to offer.

From the owner: The Legacy at Sountpointe Drive is a premier senior living community offering assisted living and…read moreAlzheimer's and dementia care services. Our residents have more options for enjoying the senior living lifestyle. They also have fewer worries, as our community is safe and secure, with emergency response available 24/7. And because we offer a continuum of care between assisted living and memory care, residents have the security of knowing they won't need to relocate and separate from their familiar surroundings and friendships, should their needs change over time.

My father has been in skilled nursing for dementia for 2 years. He is wheelchair bound and his…read morecognitive ability varies widely from day to day. The NHC staff have been the most loving, caring people I could ever hope for. The nurses and CNA's are attentive and work so hard to make each resident safe and comfortable. The food is very good, and the dining room staff is caring and wonderful. I could not be happier.

I will start this off by stating ONE star is being generous. NHC is far from great. The tone of any…read morefacility is set by administration. Upon meeting individuals who are in charge at NHC one would assume they are tender hearted caring individuals. This simply is not the case. Management condones negligent behavior of the staff, simply categorizing it as an "off day." No one here is willing to accept responsibility for their actions or lack there of. There is most definitely no accountability. The administrator patronized my family and I stating that our emotional state was clouding the perception of events. This is laughable and beyond offensive. I walked into my grandmother unresponsive and unattended. Her situation was near fatal. I called an ambulance for her myself after asking the medical staff to do so--no verbal or physical action taken on the staff's part. Unacceptable? Absolutely. Unacceptable to administrators at NHC Greenville? Of course not! The nurse was just having "an off day!" "Off days" are not allowed when lives are at stake! NHC Greenville: hold yourself and your staff to a higher standard. If you are unwilling to hold individuals accountable, you should re-evaluate your own position as management. Anyone reading this: If YOU are considering NHC Greenville for a loved one, ask yourself if you are willing to be fooled by the facade of the administration and the aesthetics of the building in sacrifice of your loved one's mental, physical and possible entire being--meaning DEATH at the staff's ill trained, unresponsive hands! NHC's incompetence and negligence nearly killed my grandmother. Don't let what happened to our family happen to yours or anyone else's.