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    Water's Edge Dermatology

    3.7 (3 reviews)
    Closed • 8:00 am - 5:00 pm

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    6 months ago

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    3 months ago

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    East Lake Acupuncture

    5.0(29 reviews)
    6.9 mi

    I was referred by my pain management physician to go see Dr. Kerns. I was in so much pain. As…read moresoon as I walked in the clinic, I felt calmness, peace, and light. My first encounter was Maria. She is sweet, kind, with a beautiful welcoming smile. She's very professional and always tries to accommodate my schedule. OMG! Dr. Kerns is fantastic! I went to her at a time that I felt my pain will never leave me especially because I suffer from so many conditions. She sat with me explained everything that was going on with my body. Truthfully, I don't know what I would do without her. She has helped me tremendously with my chronic pain. For the first time, I found relief and someone that truly understands my pain. I can talk to her about anything, she never makes you feel uncomfortable. She explains all the medical verbage in plain English so you are able to understand. I don't like Dr. Kerns, I truly love her. What she has done for me is incredible. My sadness and losing the battle of this struggle has gone away. She is an exceptional doctor and I'm so happy to be in her care. I can go on and on about her but for anyone out there suffering from pain I can honestly tell you go see Dr. Kerns. She is incredible! Thank you Dr. Kerns! You are one of a kind. Yvette

    This is an amazing clinic! The expertise of the staff is undeniable. I have experienced pain relief…read morefrom a surgery through the use of the acupuncture I received there. In addition, the holistic approach to supplementation to assist with my physical well being is quite thorough. I feel so much better than I did three months ago. Thank you for such a well rounded approach to my health. Would highly recommend!

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    Advanced Dermatology and Cosmetic Surgery

    Advanced Dermatology and Cosmetic Surgery

    1.9(10 reviews)
    0.3 mi

    0/5 Very…read moredisappointing experience. I had this appointment scheduled for over a month, and I arrived on time. When I got there, the receptionist told me that I needed a referral. I was confident that the referral had already been sent, especially considering that this appointment had been scheduled for more than a month. I immediately tried calling my doctor's office to clarify the situation. Instead of showing any patience or making an effort to help verify the referral or confirm the appointment, the receptionist came back to the window asking what I was going to do because otherwise I would have to reschedule. What bothered me the most was her attitude and complete lack of empathy or willingness to help. I had arrived on time for an appointment that had been scheduled well in advance, and she could not even make an effort to contact someone or help clarify the situation before telling me I would need to reschedule. The way she communicated with me came across as rude, dismissive, and unprofessional. Front desk staff are the first impression patients have of a medical office, and basic courtesy and willingness to assist should be expected. If someone is unhappy dealing with patients or unwilling to provide basic customer service, perhaps a front desk position is not the right role for them. Unfortunately, after this experience, I will not be returning to this office.

    A terrible surgeon. Theye removed a very small mole from my son and put in three stitches. The…read moreresulting scar was unnecessarily large. Another doctor told me that a stitch had been placed incorrectly. Now my son has a keloid the size of a chickpea. It's HORRIBLE; you can feel it through his clothes. I've complained, but no one has deigned to apologize. I was told to call the Orlando office; I did and lodged a complaint, but nothing happened.

    Water's Edge Dermatology - dermatology - Updated September 2026

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