I would appreciate a call back from a manager immediately. Two times in a row I've had a very…read morepainful and poor experience.

DISAPPOINTED! So my usual wax girl is away on vacay so I needed to outsource for my girly service…read more Okay so imagine you call and make an appointment for same day service at 1PM. They say no problem we can get you in. My appointment is at 430- I show up to check in at 437 (granted I'm aware I'm a few minutes late because of a last minute family matter I needed to tend to- totally my fault) The check in girl says, I can't get you in anymore because we have a 9 minute late policy. I say it hasn't been 9 minutes and she says "yea it's because they won't have enough time to do your service" ..... how does she that make any sense?! You have a 9 minute late policy, I get here before the 9 minutes but then you say you still can't see more before the grace period is up. And of course there's no more availability the day. What frustrates me is when companies incorporate these policy's but then don't stick to them. Like they took a completely accommodating experience and managed to make it inconvenient. Maybe I dodged a bullet

Got a Brazilian yesterday and the service was truly amazing! I've gotten waxing and sugaring done…read morefrom various places before but Celest is 100% the best by far. She is so sweet and thorough and great at what's he does, least painful Brazilian I've ever had. 10/10 recommend!

Appointment was confirmed but Celestine no showed and didn't answer phone or text. Waited in car…read morefor 20 min and left with no response.

Shivam and Nilam did an awesome job! Shivam gave me a haircut, and I absolutely love the results…read more Nilam did a wonderful facial and threading service as well. They are both highly professional, skilled, and friendly. I had a great experience and would definitely recommend this salon to anyone looking for quality service.

Great service! Been coming here for my eyebrows for a couple of years. Always fast and they do a…read moregreat job!

I love Jessica for the great service she does for us! So gentle and only with her I don't get bumps…read moreafter my sessions. She is indeed very skilled. BTW, If you are getting those menopause facial hair I recommend seeing her. Most times you just need electrolysis not laser at all.

Amazing service and amazing results! I have been getting electrolysis for a little over a year and…read morethe results are astounding. I had SO MUCH hair and my hair is 80% of what it was which is insane to think about! THOUSANDS of hairs are completely gone and I couldn't be happier. My results were so good I referred my mom here as well and she has had similar results. Jessica is so kind and so knowledgeable as well. I was really hesitant with electrolysis as first due to scarring or hyperpigmentation but she reassured me with the research and stats as to why those things are uncommon. She also started with a really low intensity setting to see how my skin would react and then slowly built up to my current settings after making sure there were no adverse skin reactions. Her office is also very clean and she uses sterile instruments and gloves which i really appreciate! I had another electrologist say they don't need to wear gloves because the probe is "self-sterilizing" but taking extra steps to be clean is never a bad thing and Jessica takes cleanliness very seriously! On top of all those amazing things, she maintains a friendly and comfortable environment during the sessions! I highly highly recommend her services!

Preet just opened a new location in Livermore while keeping Pleasanton going as well! The best part…read moreabout this is that you still get the top-notch service and care received in Pleasanton but the locations are only eight minutes apart! Great space with lots of parking and shopping in the area. Call 925-292-7185 to get appointments for Livermore location.

Very disappointing experience. The threading was done with a rough, forceful technique and resulted…read morein multiple small cuts along my upper eyebrow line. It felt rushed and poorly handled. Definitely needs better training and care.

I've never done any kind of permanent hair removal before, but Artemis took the time to explain the…read moreprocess clearly, answered all my silly questions without judgment, and has a great mix of professionalism and warmth that made me feel completely comfortable. The Olympus Electrology office is clean and very calming (I could definitely take a nap in that chair!) and the electrology procedure itself is much gentler on my skin than I would have expected. (For reference, I have a full-color sleeve tattoo, and I find electrolysis to be nowhere near that level.) My face always feels really nice afterward. I was apprehensive at first about the possible pain and the time commitment, but now I look forward to getting my face zapped as though it were a spa treatment! I would recommend Artemis and Olympus Electrology to anybody looking for a safe and affirming place to get some hairs permanently removed from one's human body.

Artemis is friendly and awesome! She went out of her way to accommodate me when I arrived late due…read moreto a 3-car pile up during the recent floodings. I plan on going to her for a long time...

Cat is pure magic. I had the most incredible facial with…read moreher, not just skin-deep care, but a full-body, soul-soothing experience. From the moment I stepped into her gorgeous, enchanted space, I felt wrapped in beautiful calm energy. Every detail was so thoughtfully curated, the tuning forks, palo santo, energy salts, and goddess cards, it felt like a sacred ritual designed just for me. My skin was glowing, but more than that, I walked out feeling restored and radiant inside and out. Cat doesn't just offer facials, she offers transformation. 10/10 would recommend to anyone who needs not just skincare, but care of the spirit too.

The owner, Cat, is a talented and experienced technician. She's knowledgeable, compassionate, and a…read moregood listener. Her suite is amazing and sets the mood for a wonderful experience.

I had a great experience at LaserAway Dublin for my upper lip and chin laser hair removal…read moretreatments. The staff was professional, friendly, and made me feel comfortable throughout the process. They took the time to explain everything clearly and answered all my questions. The clinic was clean, efficient, and appointments were always smooth.

Great customer service at the Dublin facility. People are super friendly and willing to help out…read moreeith scheduling.