Quick and easy to work with! Nic was knowledgeable and made communicating simple, especially since…read morewe weren't on site to manage the work.

Another save by Straight Shooter. A shower head was double threaded and leaking. They came out,…read morediagnosed, got new shower head to match and replaced pipe with threads. All in the same morning. Excellent work!

I can't say enough great thinks about Kris and Jake @ SOTE! I would give them 10 stars if I could!…read more They are 2 of the nicest guys you will ever meet!... Honest, Courteous, Reliable, most Knowledgeable, and very Professional! They do meticulous work! We had too much iron in our well water and had dark orange scum which stained everything! Now my water system works great!! They were also very patient and took the time to answer my questions and explain everything to me! I couldn't have been happier or more pleased to have chosen them! Thanks a million, Jake and Kris!! You are THE BEST!!

Kris and Jake replaced a water heater for us and we are extremely happy! They are very personable…read moreas well as reliable. They also replaced the T & P valve that was in need of replacing. They are meticulous with everything they do and are efficient. I highly recommend the Salt of the Earth team!

A week ago I had a new toilet installed in my bathroom. After the plumbers left, I noticed a leak…read morecoming from the toilet. I did not call the plumbers who installed the toilet, I called Michael to fix the leak. He came out and discovered the seal between the toilet tank and the toilet bowl was not secured properly and leaking. Michael tightened the bolts and fixed the leak. He went over the install and checked to see if there were other problems. He found a couple and recommended some repairs but since it was a Saturday and repairs were not urgent, I decided to wait on the fixes. I found Michael to be very professional explaining what he was doing and what needed to be done. It was quite a different experience from the plumbers who installed the toilet and who were in a hurry to finish the job and move on. I highly recommend Michael for all plumbing needs and by the way his rates are very reasonable. If you want your plumbing job done correctly, call My Guy Plumbing. If just want someone who may show up, call some else.

I bought a hot water tank and had it installed. He did great work. Explained info well…read more I called and asked him to get back to me about an estimate for some work. He never called back. I had some family issues and called about a year later. I reminded him that I called. I asked him to call me and set up an appointment. He never called back. I won't be calling again.

I want to thank the fine folks at H2O well service for helping us out last Thursday and Friday. We…read moreran out of water about a week earlier. I was in a dilemma as to which is the best company to call and get assistance from in the area. I called around and was recommended by several people to have H2O do a diagnostic check of our well water system. I spoke to Vince first. He was very helpful and dispatched a truck to our house the very next day. He was able to the finesse the schedule of one of the pump operators that was going to be traveling near our home in route from another job. They sent Mark, who is very knowledgeable and professional. He's been in the business for over 19 years. Within one hour, Mark was able to troubleshoot the problem. He carefully took all of the measurements and notes from our well drilling report and also did diagnostics on the electrical system in the mechanical room and at the well head. Based on his equipment on his truck, he was able to analyze what type of pump and motor would be optimal to meet our home's needs. Because of Mark's expertise and due diligence, I found out that the original pump and motor that was installed was not properly sized for our requirements. Mark called in a report to Vince on the phone before he left our house. This was despite it being past closing time for their business. They were generally concerned that we didn't have running water in our house. Vince began to assemble all the components and equipment necessary for Mark to return the next day and install it. What impressed me the most was Mark discovered that there was a PVC casement pipe that was deformed (warped from heat) about 6 feet below the well head. He had another truck dispatched to our location with a special tool that he had fabricated just for that purpose. He was able to cut the old PVC small section of the casing out. He then installed the proper size pump and motor along with new schedule 120 PVC pipe and an all new electric wiring harness. Mark Took the time to show me all the problems with the old galvanized pipe in the well. It had rusty holes which caused leaks and prevented proper water pressure from coming into the house. He also recharged our 40 gallon water pressure tank with air to ensure the water pressure was optimal. Again, I want to especially thank Mark who did such a fine job on short notice. Also thanks to Vince for caring so much that we get the problem resolved quickly. Now my wife is super happy with the improved water pressure for doing dishes and taking showers. Be blessed! Joe and Stephanie

My well pump went out on a Sunday night and I called Monday morning. They were able to come out…read moreand see what was wrong and by middle of the day on Tuesday they had everything replaced and repaired. Jeremiah did a great job. They were both friendly and very well trained and explained the whole time what they were doing, what parts they were being replaced and how to maintain it afterwards. I highly recommend them for any service you might need on your well.

So these guys were able to come out the next day and fix the leak i had. What a relief. Prompt…read morecourteous service. Professional. The inside of their work truck was extremely clean and tidy. Just what I like to see. Highly recommend them. I don't know if they are higher or lower than most cause I didn't have a chance to get other quotes. But I'm just glad it's fixed. I want to be slightly nit picky. After the job was finished and they had gone back to their work truck I went to inspect the pipe. They had left the old parts laying on the ground instead of disposing of them. It would have been nice if they would have wrapped the loose heat tape around the pipes instead of letting it lay there as in the picture and they disconnected my water hose but just left it like that instead of reconnecting it like some might expect them to do. If I do a job I leave it just as I found it after I'm finished. Those are small things but make a difference to ME

I cannot really comment on the plumbing prowess of this company, as they simply replaced a plug-in…read moresubpump at my house, but I can let you know that they charged me $953.75 for this job. The pump cost $150, so according to my rudimentary calculation, they charged me over $800 for about 20 minutes of work. You might want to go with a company that charges $150-200/hr, which is industry standard for the Spokane area, rather than these guys. Receipts are attached.

I've owned/managed rental properties for 45 years and know good service when I see it. Brett is…read moreoutstanding. Prompt & Prepared: He arrived the next day with a truck fully stocked for any job. Highly Skilled: He fixed a tricky tankless water heater leak, replaced a faucet, installed a Frost-Free hydrant, and tuned up my water softener. Professional: Fast, efficient, reasonably priced, and offers easy online invoicing. I highly recommend Brett!

He provided the quote and did not detour from it. Service was rapid and expertly done. Quality was…read morewonderful. Great job!

The service is prompt, no nonsense but extremely polite and Nathan seems to know exactly what he's…read moredoing which was awesome peace of mind. So nice to have trustworthy guys on the job.

"You can get in touch with us any time that you need us." This quote is right off the company web…read moresite. I called at about 6:00 p.m. on Monday. It's now 11:15 on Tuesday, and I haven't heard a peep. So much for 24 hour a day service.