I have used Collins on several projects over a number of years, and all have been very…read moreprofessionally done. I am a very meticulous commercial Handyman (in many areas) and only go by word of mouth for job recommendations. Most contractors don't get to come back for projects out of my range. Collins always gets 1st choice. I have read the (very old) posted review complaints and as a contractor myself, there are initial recommendations made that don't always pan out, because they are based on similar experience, but we don't have X-Ray vision, so sometimes the initial ideas don't work out. It is imperative that as a customer, that we work together with our contractors suppling them with everything needed to make informed approaches to problems. There are construction/installation details that are not often understood by the consumer.

We needed plumbing work done for our project converting an attached single garage into room with…read moreadditional full bath. With limited review about the company, we were apprehensive about using the company initially. Collins was willing to listen to our concerns and made appropriate adjustments to move the project foreword. Project was completed on schedule, and passed city inspection. We had a pleasant and positive experience with Collins. Would use H2O expert again.

Blair just parachuted into our place today to fix a polyB hot water line that split in our…read moremechanical room yesterday. Mechanical room was soaked as was I before I could shut the main water valve off. I saw Blairs reviews here and asked him he could stop in on Monday (large leak happened Saturday night) as I didn't want to pay off hour premium pricing as I've experienced in the past. Blair called me up and said you can't be without water and that his price would be the same either way, which was very reasonable. Such a nice change from what we've experienced in the past! Super professional, very efficient, cleaned up-took away all the old components and takes Paypal! Thank you Blair, my family couldn't be happier! Will be recommending you to everyone we know!

Made an appointment and he was a no-show. Called him the next day and he claimed that he had left…read moreme a message on my cell phone early that morning saying that he had a "family emergency". No such message was received. Would not recommend.

Nightmare situation you only hear about. Long story short, was quoted more than $4000 ($2000…read moredeposit) for a new bathtub and toilet. I recieved a bunch of holes in my walls and ceiling, insulation taken out (during cold snap), no shower and a $600 toilet. They made several huge mistakes and wipped their hands clean of me and said, "well, I guess that's you're problem now"

On this same day, I had 3 home-trade companies come to my home. Currently the traffic is so bad…read morecoming to our area from any of the auxiliary road any time of the day. One of these three was half hour late without calling, the other was 45 minutes late and called, Aquality arrived on time! The pre-visit communication is efficient, confirmation, reminder and notifications. Aquality staff is always well mannered, well-spoken and well-groomed and most important, the team respect my home. They discuss what needs to be done, explain all the details with clear dialog and discuss what they did before leaving. The work is impeccable, the job is thorough and Aquality leave my home without being able to notice that tradesmen had been. Aquality go above and beyond on every visit, no matter how big or how small. Thanks A-QUALITY team!

The worst experience I have had with a contractor in years. Kept booking time to come and do the…read morejob and then not showing up and not calling. This happened numerous times. I am a patient person but I do not tolerate having my time disrespected over and over again. He held up the other people working on the job and continued to be unprofessional and disrespectful for 3 weeks before blaming me for not being patient and then bailing on the job when it is half finished. This business is run with zero integrity. Noel Gagnon is very disrespectful and irresponsible. If you want to be completely disrespected and frustrated hire him for your job. After insisting that we did not need a permit he is now blaming me for not having a permit before starting the work. Um? I am not the plumber and I am starting to think maybe he isn't either??? He said I didn't need a permit so I trusted that and let him do the work. After he refused to show up to finish the job........because now of course I am not happy with him.....he is now blaming me for not pulling a permit when this is his responsibility not mine. This has really been a bad joke. I have had two other plumbers look at his so called work and both called him an idiot. I had to have the cheap laundry box that had the wrong size fittings in it for the feed lines torn out today. He also mounted it right in front of a stud. Again not smart. So Noel can deflect the blame all he wants it will not change the fact that he screwed up the entire job, wasted my time and then refused to come back and finish it. I am actually glad he had a tantrum and didn't come back. I am sure his inferior work would have caused problems down road. Better to rip it out now and have it done by a plumber who knows what the rules are and how to competently do the work!

I highly recommend Angus Mechanical for all your plumbing and heating needs…read more They are reliable, courteous, always on time and you can't beat their prices. They have done a few jobs for us and we are extremely satisfied..

I contact Ryan at Home Service Pro for a Wett fireplace inspection and detailed report on 2…read morefireplaces at a home I was looking to purchase. Ryan showed up the next day which was very short notice that I had given him and did his inspection and report. Ryan's inspection report was amazingly detailed with photo's and notes on all of the problems he found during that day on the homes fireplaces. As well he supplied a detailed estimate on the repairs. He took time out to call me and explain what he had found, and explained what would be needed to be repaired. He saved me thousands of dollars that I would have not known about by not having this inspection done. We purchased the home and will be having Home Service Pro come back and do all repair, and get them both up to code and safe operating conditions. Thank you Home Service Pro. Paul D

Have sent two emails to this company to schedule a time for an inspection, not had any response.read more

I am 73 year old handicapped widow. My furnace stopped working when it was -20C outside the day…read morebefore a man was found dead in his furnace room in NE Calgary. I couldn't get any advertised 24/7 emergency repair outfits to answer their phone. It was 1AM and the fire department dismissed my vulnerability telling me to call a plumber when no emergency plumbers were answering their phones. When I finally got a plumber who had worked for me before he came out to try to convince me that I needed a new furnace. He said he would come by in a day or two to fix the limit switch that needed replacing. Left alone in the house without a working furnace, I thought I better get a second opinion. Bowness Plumbing and Heating was recommended as an independent old school company that did good work st reasonable prices. I called Mitch Hurd around 3:30 AM and was surprised he answered the phone himself. I asked him to come to diagnose the problem so that I could submit a request for financial assistance to fix the furnace from Alberta government Senior's Assistance program. What I was really after was a second opinion on the face of the cost of a new furnace. My furnace was mid efficiency only about ten years old. He agreed to come to provide a diagnosis for $350. I felt that would be money well spent in the face of the costs of s new furnace. He came within 40 minutes. I was on the other side of the furnace anxiously telling him to hurry up to not go over the half an hour for $350. He was a pleasant person to chat with. When he was finished I gladly paid $350 in view of the costs of a whole furnace replacement. You probably won't believe what happened next. Mitch Hurd is a man you just can't help but love. I know I do. As he was going out the door he said, "Ella. I already fixed it. I was here anyway. Your furnace is not a dud. A limit switch replacement is common. Don't worry about it now. Your furnace is fixed". VERY, VERY HIGHLY RECOMMENDED! I will never use another plumber in the years I have left in this life. Calgary, we are very lucky to have him. His company doesn't show up at the top of online searches. Just try to remember Bowness Plumbing and Heating.

He came and couldn't fix the problem, but he was nice, and refunded me because another company…read morefixed the issue

We had All Season Roofing & Exteriors replace our shingles and install hardboard siding, and we're…read morethrilled with the result. The crew was professional, polite, and cleaned up at the end of each day. The siding installation, in particular, stood out for its attention to detail--the installer clearly took pride in his work and went the extra mile. Our home looks completely refreshed! Al was great to work with--easy to talk to and helpful throughout. The project took a little longer to get going, but once underway, the quality and care were clear. It was absolutely worth it. I highly recommend this team if you're looking for reliable, high-quality exterior work.

Horrible service and extremely high price for a so called boiler technician to diagnose a boiler…read morethat wasn't working. He arrived with only a small screwdriver to repair my boiler. I asked him to get his tools he said no, he didn't need them. Subsequently he had to make many trips out to his van to get his tools and spend the majority of the time on the phone with his boss, guide him through the procedure. The technician had no idea how to fix a boiler and should never had been sent out to fix one . Very unprofessional and extremely expensive. Save your money and get some other company. 2 1/2h later and that boiler was still not working 490$ bill for nothing.

Very prompt and relevant service. They were able to advise me exactly the right parts for my repairread more