It is hard to find a jewelry business that you can trust. We highly recommend this business…read more Every time we come here, we are always greeted with the best professionalism and honesty. They also offer free cleaning.

I came here due to needing a ring resized. It is a great local jewelry store. Family owned and ran…read morefor years. They clean your jewelry at no charge and have a decent selection of gemstones, diamonds, gold and I think they had silver as well. I saw a book over on the counter so I think they do special orders. It could have been a bit brighter in the store as it was not as bright as many jewelry stores that sell diamonds. Also I felt they could have been a bit more friendly but I guess some people just want to get their jewelry fixed and not have too much conversation.

They are not too expensive for repairs, a good local jewelry shop, while I did not use high-end…read moreservices, from the look at the workshop I believe the guys is a master.

The absolute worst customer service I have ever seen from a business owner. I have been in twice…read morenow and both times the guy is incredibly rude. This last time he tried to tell me a watch of mine was fake after looking at it for a total of about 2 seconds. When I questioned what made him think it's fake after such a quick glance his response was "because I have done this for 40 years". Well I have since taken the watch to 3 different local watch shops all have guaranteed that the watch is definitely authentic. I would not value this clowns opinion on anything. I cannot for the life of me understand how this place is in business.

My grandmother gave my sister and I beautiful pure gold coins and we wanted to make them into…read morependants. I visited another jeweler who stated it could not be done easily and not without damaging the coin. So, I came to Mandarin Jewelry. I stopped in on a random Tuesday and spoke with a woman who greeted me when I entered. She understood exactly what I wanted to do and was able to order the pieces to put our coins into great looking simple pendants. I told them I needed them in two weeks because I was traveling to meet my sister and wanted to take hers back to her and they were able to do it. I was very happy with the workmanship and their professionalism. I would absolutely return for any jewelry need!

I visited Mandarin Jewelry based on some prior google reviews and the location was a convenient for…read moreme. I needed a ring downsized that was purchased on a recent cruise. I knew it would be challenging because of the size difference and the jewels on the band itself. Gary took me back and began working almost immediately. In less than 30 minutes, he had my ring sized from a 7 to a 3 1/2 with no loss in the integrity of the gems on the band. What would've been a several week process elsewhere was so easy and very reasonable! I am more than pleased and highly recommend Gary and Vicci Capraro to anyone who needs any jewelry work or for anyone looking for a beautiful piece.

The young lady that did my ring appraising was very knowledgeable, courteous and a very good…read morelistener.

From the owner: Jacksonville Gemological Laboratory (JGL) has been serving Jacksonville for over 35 years. Using…read moreexperience, equipment and technology we provide professional appraisals, evaluations, and identifications of diamonds, and colored stones. JGL is experienced in producing appraisals as per GIA grading guidelines and determining market or insurance replacement value. Our experts will advise you as to which type of appraisal you may need depending on the intended purpose of the appraisal.

** A hidden GEM!! Jax Jewelers House really exceeded my expectations. I walked into their cozy and…read morevery nice-smelling design studio, and was kindly greeted by Amir and his wife Rahin, looking to upgrade my wife of 34 years' wedding ring. We were treated with kindness and respect throughout the entire process. They were extremely patient with me through multiple design changes and provided many options on their custom design website. They also provided 3D images for approval after final selection was made. Since all the work is done on site, Amir is able to melt down any old jewelry and use them towards your purchase. Unlike most jewelry stores that offer custom jewelry and have to send it out with a 10-12 week turnaround time, Jax Jewelry House performs all their work ONSITE within 14 days. They offer a lifetime warranty on their jewelry. This is a family business and I had the privilege of meeting their adult son and daughter. Both were very nice. Their prices and concierge type feel was beyond what I would have received at any other high-end jewelry retailer in the area for half the cost. In the end, Amir and Rahin, created a beautiful, custom 2.5 ct, 10K White Gold Trapezoid wedding band with a jacket ring, from a concept that I saw online. I can't post pictures here on line, but if you come in ask Amir about this review and he can contact me to show in person at their studio. I am willing to do this. I can't say enough about Amir and Rahin. My wife absolutely loves her ring and will cherish it forever. She has the option to wear her band solo or in its jacket. Additionally, they provided all the necessary diamond certifications and appraisal documentation for insurance purposes. I would suggest that you visit other jewelry stores and get quotes on what you like and then compare them. Jax Jewelry House beat everyone that I got a quote from by at least 60% or more. I got quotes from Zales, Kays, Beards, Underwoods and a few spots at St Johns Town Center and Avenues Mall. Please visit JAX Jewelry House and let Amir and Rahin take great care of you! They are totally legit! Tony

I requested a quote from a few jewelries to have my ring reset through Yelp projects. Amir from…read moreJax Jewelers responded that same day, after he received images of the ring he provided a quote of $165 to reset and retip the prongs of the ring. From the time of my request to the time I received the notification that my ring was ready it only took a week. This was a great experience and I would highly recommend there services.

The husband and wife team here takes time with each client and takes great care in performing the…read morebest work!

Had a stripped (micro sized screw) stuck in my drone arm. Ethan was attentive, super nice, and…read morequick to fix my issue. Will definitely be back with any jewelry needs!

I found my dad's gold watch in a box not too long ago. It's a 14kt. Jules Jergensen that was given…read moreto him in 1969 after 20 years of service at Allen Industries. It looked like it had been run over by a truck. The crystal was broken, stem was gone, you couldn't make out the engraving on the back and only had one strap. It was a long way from ever working again. On a chance, I took it to Shipley's Fine Jewelry to see if Scott could do anything with it. As soon as he saw it he said, "I can fix that!" And did he ever! He restored it to original and the pictures don't do it justice. For all your jewelry needs, go see Scott Shipley at Shipley's Jewelry next to Fresh Market in Fleming Island!

Great customer service. They resized three rings and made them look like new. Very affordable.read more

This store has gone to trash! Do not waste your time. Went…read morethere knowing I have loose stones because I just went in to have them checked. Told them I would bring it back because I was going somewhere where I know I wanted my rings on. Fast forward to now Came to this location because I was in the area walked and and Harry M. half way greeted us was more of a bother it seemed like and Harry M. Took my 3 rings with a ton of small diamonds. Looked for less than 20 seconds and cleaned them. (I was literally watching him) He came back and Told me there is nothing wrong with my ring and have no loose stones. After I told him I did bc I had it checked before he shrugged his shoulders and said well there's nothing. So I walked out and drove right to the avenues where I felted wanted and had Katie check my rings which took her a little turned out I had 5 loose diamonds and had to leave my ring.

I choose Helzberg Diamonds as my jeweler based on my experience with them. Their diamonds and…read moregemstones are of the highest quality and I have experienced great customer service and attention to detail whenever I visit their locations. My wife proudly wears the engagement and wedding bands that I gave her from Helzberg. My wife has her jewelry inspected, cleaned and certified each year as part of her warranty.

I love this cute little jewelry store! They've got lots of good pieces to choose from. I've gotten…read moreseveral permanent bracelets from them, Adrian was very helpful. My favorite piece has to be my custom tag necklace that my husband got for me with my son's name, birthdate, and birthstone on it! Very beautiful!

Amazing price and impeccable service! From my first visit, I felt like family. Definitely a must…read morestop place for Christmas and Birthday shopping.