** A hidden GEM!! Jax Jewelers House really exceeded my expectations. I walked into their cozy and…read morevery nice-smelling design studio, and was kindly greeted by Amir and his wife Rahin, looking to upgrade my wife of 34 years' wedding ring. We were treated with kindness and respect throughout the entire process. They were extremely patient with me through multiple design changes and provided many options on their custom design website. They also provided 3D images for approval after final selection was made. Since all the work is done on site, Amir is able to melt down any old jewelry and use them towards your purchase. Unlike most jewelry stores that offer custom jewelry and have to send it out with a 10-12 week turnaround time, Jax Jewelry House performs all their work ONSITE within 14 days. They offer a lifetime warranty on their jewelry. This is a family business and I had the privilege of meeting their adult son and daughter. Both were very nice. Their prices and concierge type feel was beyond what I would have received at any other high-end jewelry retailer in the area for half the cost. In the end, Amir and Rahin, created a beautiful, custom 2.5 ct, 10K White Gold Trapezoid wedding band with a jacket ring, from a concept that I saw online. I can't post pictures here on line, but if you come in ask Amir about this review and he can contact me to show in person at their studio. I am willing to do this. I can't say enough about Amir and Rahin. My wife absolutely loves her ring and will cherish it forever. She has the option to wear her band solo or in its jacket. Additionally, they provided all the necessary diamond certifications and appraisal documentation for insurance purposes. I would suggest that you visit other jewelry stores and get quotes on what you like and then compare them. Jax Jewelry House beat everyone that I got a quote from by at least 60% or more. I got quotes from Zales, Kays, Beards, Underwoods and a few spots at St Johns Town Center and Avenues Mall. Please visit JAX Jewelry House and let Amir and Rahin take great care of you! They are totally legit! Tony

I requested a quote from a few jewelries to have my ring reset through Yelp projects. Amir from…read moreJax Jewelers responded that same day, after he received images of the ring he provided a quote of $165 to reset and retip the prongs of the ring. From the time of my request to the time I received the notification that my ring was ready it only took a week. This was a great experience and I would highly recommend there services.

Excellent family-owned business with truly honest people. Their pricing is fair, customer service…read moreis outstanding, and my experience purchasing a 14kt gold rope chain necklace was absolutely five-star. They've earned a customer for life.

Make this your go-to jeweler, these people know their craft! Great service, fair pricing.read more

Working with Harby Jewelers was a dream from the start! On our first visit we met with Brad Harby…read moreto pick out options for my engagement ring. Brad was excellent in showing us different settings and diamonds. As first time diamond buyers we had no idea what to look for in a diamond but he made us feel at ease from the start. After that, my fiancé went back to work with Brad to finalize my ring. Brad, you really made my dream ring come true- it is STUNNING!! Brad even had a hand in our proposal! He is very personable and so great to work with. We felt comfortable through the whole process thanks to Brad. Honestly, I can't say enough wonderful things about Harby Jewelers as a whole. My dad also purchased my mother's engagement ring from Harby Jewelers over 40 years ago! If you want a beautiful quality ring with the BEST customer service, you NEED to work with Harby Jewelers. Thank you again!

Working with Hugh has been wonderful! Placing my jewelry on consignment was very easy with him. He…read moreexplained in detail how his process worked, which made me feel very comfortable - not to mention how trustworthy he is! Then when I was ready to sell, he lined up a buyer so fast. It was such an easy painless process. I really appreciate the help here, Hugh! Would highly recommend to all!

We had a wonderful experience getting our ring resized at Beard's. A friend recommended them to us…read moreand they did not disappoint. Nathan explained to us the type of diamond and how he would use laser technology instead of heat to resize the engagement ring. I shopped around and they were the cheapest and quickest. They even got it done a day early and used the rest of the gold to make an egg charm. Would highly recommend!

5 star all around . Friendly customer service beautiful and immaculate store and drop dead gorgeous…read morediamonds. Reasonably priced and generous military discounts !

I live in Savannah, GA and my husband and I have never been to the physical store. But we have…read moreshopped on the website and ordered by phone many times! The quality of the pieces has been superb. They've been extremely helpful with additional photos of items via text when needed. They ship everything securely by Fed ex requiring a signature. We've always been incredibly pleased with our purchases and the service they provide! We hope to someday make it in to the physical store to meet the lovely people that have assisted us! I imagine we won't be leaving empty handed once we do visit the store! It's one thing to see photos of pieces, but in person it'll be 1000 times more impressive I'm sure!

They have jewelry that is hard to find, such as 18ct gold chains and charms. The prices are…read moreexpensive because of this, so if you are not looking for unique jewelry, this is not the place for you. Shop for what you need.

I went in to inquire about getting two stones set into 2 semi mount rings I had. They quoted me…read more$100 a carat to set them. I initially left one with them, but went back the next day to pick it up. The stones were 4 & 5 ct. I didn't want to pay $900 to have two stones set. I ended up going to Gregory's Jewelers who set them for $125 each. I'm giving 3 stars because the place was nice and everyone there was helpful and nice. Just expensive.

Fiancé came home crying…read more My future wife needed pearls removed from a bracelet for our wedding. She told them how many to remove, they recommended a different number, she said no I like it tight on my wrist, they said it would be so she conceded & agreed to their number. It's still much too large & when we stated that, they offered no solutions & charged her full price. Thanks experts. Listen to your customer

They are not too expensive for repairs, a good local jewelry shop, while I did not use high-end…read moreservices, from the look at the workshop I believe the guys is a master.

The absolute worst customer service I have ever seen from a business owner. I have been in twice…read morenow and both times the guy is incredibly rude. This last time he tried to tell me a watch of mine was fake after looking at it for a total of about 2 seconds. When I questioned what made him think it's fake after such a quick glance his response was "because I have done this for 40 years". Well I have since taken the watch to 3 different local watch shops all have guaranteed that the watch is definitely authentic. I would not value this clowns opinion on anything. I cannot for the life of me understand how this place is in business.

Husband and I went here for Valentine's Day to show him some of the rings I liked! He was very…read moreimpressed and loved this store! I can't wait for my birthday or Christmas to see if he surprised me with Jewelry from Fox Jewelry.

Beautiful sparking jewelry abound in Fox Jewelry. Diamonds, gold, watches, silver...whatever you…read moreneed/love can be found here. Do any of your pieces need a repair or upgrade? Trust your baubles will be carefully examined and polished to perfection here. This family has served Jacksonville for generations and they really know everything there is to know about fine jewelry.