Love this place. The owner is a super genius at clock and music box repair. So genuine and a really nice person. I will continue to visit with my very involved clocks and music boxes. read more

I've been looking for a place to get my watch battery replaced that doesn't cost an arm and a leg. Most places here, even Walmart refuses to touch expensive brands. I shouldn't have to send my Micheal Khors or Marc Jacob watches away to have the battery changed. The man at Sandmark was very speedy and knowledgeable. He said that he keeps his prices at the industry standards... cheaper. I like that! Got two batteries for $20 read more

Sandmark Chacon - Clock Repair Near Me - Jacksonville, Florida

took my older bigelo& canard glass table clock to get repaired , and when I returned to check on the status I found they had sold out along with my clock found our the current owners where abouts he gave me the run around and finially they filed chapter 11 and Could not get. new phone number so it is gone . its been in our family for a life time . Bottom line is I should have been notified of the sale and I would returned to pick up my clock . so yes terrible people . read more

Have a antique clock I took to him, he was able to fix it. But, when I brought it home would not run. Took the clock back several times, each time same thing. Get it home doesn't run. Finally took it someplace else. Was told needed to be rebuilt again! I paid $450.00 to Sandmark to repair the clock, and now have to pay another $500.00 to someone else to get the clock to run!! Think Sandmark needs to refund me my money, because the clock has NEVER run. Also, took a watch to him, he fixed it to run, but doesn't run correctly. So, I would find someone else to repair your clock. DO NOT TAKE TO SANDMARK for repair. Reply- If the clock was fixed - why doesn't it run? Don't believe it even really worked at your place. MAKE SURE TO CHECK OUT THE BETTER BUSINESS BUREAU BEFORE YOU LEAVE YOUR CLOCK WITH Sandmark Chacon !!! read more

I went in to get a battery replaced for my tag diving watch. The cost for a battery,seal and pressure test was half of the shop I normally use. Watch quit working after a week. I was then told that there was a battery leak and I needed a new circuitboard at a cost of $235. I was surprised that the battery leak was not noticed when the battery was replaced so I took it to my normal repair shop. Was told there was no battery leak did not need the circuitboard they tested the battery that was put in which was weak. Replace the battery. It is now working fine. I will not goBack to this place. Think they were trying to rip me off for $235 on top of the $42 I already paid for battery replacement. read more

Sandmark Chacon - Clock Repair Near Me - Jacksonville, Florida

We took two old family clocks to Tony. He did a great job restoring them for a reasonable price. When we got the clocks back home, they ran a little fast. Tony patiently coached us through what to do to correct this. After we made a few adjustments, with Tony's help, they now keep perfect time. Tony is VERY knowledgeable about all types of clocks, reasonably priced, and completely trustworthy. If you have any kind of clock problem, I am very confident and comfortable recommending Tony. read more

I went 3 times during the advertised hours of 11:30 - 2:00 and no one was ever there. The phone rings to a common answering machine for numerous businesses within the building so there is not way to know if someone is there without stopping by. I finally gave up. read more

Great place to go for all of your watch repair. I had my 100 year old grandfather clock serviced here. The pricing was very fair and Tony explained all the work that was done. Highly recommend!! read more

They have repaired several watches and clocks for me, perfectly and at a very fair price. I wouldn't go anywhere else.

Sandmark House worked on my very old German Grandfather clock at great expense. They were able to get it chiming again, but not for long. To their credit after trying for a year they returned the clock and the repair fee was refunded. I even bought a small new clock from them. read more

Took a watch in to replace the crystal. After multiple messages left, no call back. I drove the 15 miles only to be told it would be ready the next day. Went back, still not ready. Was told they didn't have the correct crystal, but had one that 'should' work. Would put it in and have it ready the next day. When I returned to pick it up, was told that he had to 'grind down' the crystal to get it to fit, but it did. Was told That it no longer was water resistant, that there was a leak, and if water got in to bring it back right away, and they would fix it. After going home, when I put the watch on I noticed the movement was making a loud grinding noise - they had to have noticed it, but said nothing. I called, and took it back the next day, he said he'd oil it. Still grinding. Had him put the old crystal back in, and told him I would be sending it to Seiko to fix. it's still making the noise. He acted like they had nothing to do with it. He then Went on to talk about how many years they have been in business, and how they fix anything they break. Insinuating it was due to something other than their efforts. Really? I wonder how many times he's given that speech. If you take anything there, I hope you have a better experience. I won't... read more

Awful...He returned my mantel clock and said it was repaired. Took my money. It worked less than a day. I returned it to him and asked him to really repair since I already paid him a lot of money. 4 months later i still did not have my clock back. I finally said I wanted a refund. Another month later after many excuses he returned my clock said it was fixed. Again, it worked less than one day. He wants to take it away again and work on it. No way. I do not trust him. STAY AWAY from him. He did not fix my clock and he said no refunds even if he cannot keep his word and actually fix it. read more

I was looking for a watch repair facility close to our condo in the Regency area. We found Sandmark-Chacon nearby, we went there to get a new Capacitor in my Seiko Kinetic watch. Before going to the expense of replacing the capacitor, Mr. Chacon tested the watch to see if perhaps another issue was causing the problem. When the watch was opened they found a different problem that was easily and inexpensively solved. I mentioned that I tried to call them before coming. He explained that they had been waiting several days for phone repair technicians and that they had no phone or internet service for some time. He was hopeful that the AT&T technician would soon be able to make their rescheduled appointment. The last one was not met. read more

We recently moved and my 60 yr old German grandfather clock wouldn't keep running. In addition, the pendulum rod was broken off. I found Sandmark-Chacon online; it is one of the few clock repair shops in North Florida. I took the pendulum to Tony and sought his advice on getting the clock to run again. I found Tony to be very knowledgeable about all kinds of clocks. He repaired the rod at a reasonable price and gave me accurate advice on fixing the clock itself to run correctly. If I have any more problems with my grandfather clock, I know I can depend on Sandmark-Chacon. read more