Picked my omega up today. Didn't have my glasses on " School boy error" and noticed on the way back…read morehome, their is dirt and a fine hair inside the case after having a new glass fitted. Surely as being a professional high end watch repair establishment, cleaning your work should be paramount. Maybe you should take more time on your job than your personal life. Dissatisfied and fucking disappointed, as now I have to pay to get it cleaned.

Brilliant service good prices and time frames highly recommend had 3 watches repaired here Rolex…read morebreitling and my trusty seiko

The Watch Workshop is professionalism and craftsmanship at its best and Liverpool One should be…read moreproud to house such an establishment. There are too few places that pay close attention to detail and workmanship in the modern age so it is a refreshing touch to have an establishment such as this within the heart of the city if Liverpool and its fantastic shopping district. The staff here are experts in there field and they fill you with confidence from the moment you enter into conversation with them. The best thing about this place is the results you get from their carefully engraved jewellery to their faultlessly repaired watches. On the whole this place represents an excellent company ethos which transfers its way all the way through to the staff and in turn the customers. This place is a fantastic establishment which is a pleasure to visit.

A very useful shop indeed I was recommended by a friend who had his Dad's favourite tankard…read moreengraved with a catch-up inscription from old work colleagues who had given it as just a token of years of loyal service to the city council. In my case I needed the back of a watch engraved for a friend's birthday. As I soon discovered there is more to the game of engraving than meets the eye; size, scale, style of inscription. A very helpful employee of Timpson's helped me with my final choice and did it there and then (while I went for ten minutes of adolescent reverie in the adjacent Games Workshop). On the basis of this great service I wouldn't hesitate to use the other services - cobbling your shoes or cutting your keys and in a really handy location in Liverpool Central Station.

Had a ring resize and rhodium coating on two rings recently. Came back and felt a little too tight,…read moreso they sent it back to be redone with no charge. Can't recommend highly enough!

Cannot recommend this place enough it is a real jewellers shop owned and run by a real jeweller,…read morethis man can do all types of work, he also sells all kinds of original interesting items that you will not find in the chain stores, friendly helpful service. People in the know in Warrington shop here for their jewellery

As shabby as the building and sign appears, I'm not sure whether this local servicing shop is as…read moretop class as it sounds but definitely cheap. I have been here once before to get a pair of keys cut (for just £1.50) and I have to say, the service was generally quick and on time. There was no fuss or hassle and I experienced no problems. There's no reason why it can't be top class. After one visit, it is only fair I judge them on that experience alone. For a simple fix such as a key or shoe repair, you can't really go wrong. As well as shoes and keys, they also engrave trophies and service watches (batteries, straps etc.) so all in all, this is quite a useful shop to keep track of. Anything related to bags and jewellery for instance is also serviced for. This is a small shop (that looks nothing much from the outside) but is certainly well equipped with the right tools and accessories to rescue that old watch or worn down shoe.

Top class shoes repairs!!!! don't think so....lower class service..the Man who I assume owns this…read moreshop is the most arrogant Man I have ever come across..I have used this shop 3 times, the first time I used it he was rude and arrogant but I let it go ! the second time I went to get shoes heeled he insisted on me paying up front, I explained I was going shopping and only had my debit card (which I was planning to get cash back on to pay for my shoes repair), he was so untrusting even though I assured him I would be back, I appreciate some people don't come back for their shoes etc but come on most people wouldn't bother putting their shoes in for a repair if they were not going to bother to collect them, I swore after that I wouldn't use the shop again but Today found myself in a situation were I needed my work shoes heeling and his shop is the only one local so went back armed with the cash to pay upfront...big mistake..paid him for the shoes then he told me it would be 45 minutes even though there wasn't a sole in the shop and he had the newspaper open on the counter..anyway did some shopping went back 20 mins later and saw my shoes on top of the machine and they had been done..he was eating a sandwich and I said ' are my shoes ready yes' and he was so rude he said 'ye they are ready but it hasn't been 45 mins has it ?' OMG so what !!! I snapped back at him 'it doesn't matter does it ,they are ready aren't they' he then almost bit my head off and said' eh I was only saying' and then was huffing and puffing...Never again will I ever go back in his shop...My Dad has used him before and had to walk out because he was so rude to him ...its hard to explain how bad he is until you have experienced it for yourself..but my advice is don't bother going there full stop, go over the road to the shoe repairer inside Fone Bitz much nicer Man.

Customer service gets a zero…read more Occasionally I have taken a family member's watch to have its battery changed. Each time I've tolerated being 'served' by the elder gentleman at this store, has been a test of my civility. In a handful of minutes, the gentleman made disparaging comments about the watch, its owner, questioned a request I made in a condescending manner and inflicted unrequested ill-informed opinion about the world. In 20 years of customer facing work, I can't think of a more dissatisfying conversational exchange. Furthermore, after lauding his own skills, the watch stopped mere hours later and a return visit was necessary. There was no charge for this but the issue was not picked up on the initial visit either. If you don't choose to take your business to one of numerous socially competent and nearby alternatives, insist on a silent transaction. .

Terrible experience .... waited a week for a battery change ... the owner couldn't even get the…read moreback off. He then informed me that my watch was counterfeit .... even though he had never seen one before. The watch in question was purchased from a reputable jewellers with papers and has recently be valued for insurance purposes ???? The watch was then taken over the road to another jewellers, who removed the back and replaced the battery then re-sealed the back within 5 minutes. They even buffed out the damage caused by Watch craft free of charge :) In my opinion Watch craft is not a Watch repair store it's just a fella who likes tinkering with watches , he claims to have worked for Rolex , but a few years back on another occasion he asked me if I purchased my Rolex while I was on holiday ( once again implying that it was a replica ? ) Surely a watchmaker / horologist should be able to tell the difference between a Genuine and a fake watch .... People like this shouldn't be left to play around with peoples timepieces as they clearly don't know what they are doing, I'd hate to think what would have happened to my watch if he managed to open it. I wouldn't trust this business to take a link out, never mind interfere with any moments. All round waste of time if I could give less than 1 star I would have. Please use mine and previous reviews before deciding to use " Watch Craft "