Day 29 of no internet from Watch…read more They finally set a technician out to fix it today. Who did some stuff and left without it being fixed. Called to ask about it more than an hour before their tech support line closes because we hadn't heard anything back from them by the end of business today and we've been on hold for 45 mins. I'mma assume no ones going to pick up and they're just going to leave us on hold until tech support line closes. Which is pretty par for the course in how we've been treated so far. We're probably going to cancel but our apt has given them a monopoly so our only other options are sh!tty mobile internet. But hey, at least thats better than no connection!

These people sold their souls for pennies. They do not have any revenue. They do not have enough…read moremoney to pay employees or the tower owners. Grass is up to 8 feet tall at the sites they own because they can't even afford to get it cut. They fired my buddy who worked here with me for 4 years to save 50 cents. He had just had a newborn and they fired him a week before Christmas and kept this 21 year old moron. They do not care at all. Get a different provider because these guys will not last another year. I will be leaving soon and have a job lined up so I no longer care. When I leave they will be devastated. EVEN IF YOU ARE ONE OF THE LUCKY ONES THEY RESPOND TO AFTER 3 WEEKS OF CALLING AND SHOWING UP TO THE OFFICE ON ELM STREET IN LIMA THE INTERNET ITSELF IS STILL ABSOLUTELY TRASH

Unfortunately it is the only internet cable provider available to me. We experience outages from…read morehigh winds, for hours at a time with no compensation.

There is three customers being seen by emoloyees, and three customers in line waiting to be seen…read morewhile three employees are just standing at the front with their hands crossed. They do not look like they are in training, because they are just leaning against the counter staring at the walls. Not sure what's going on, but really bad customer service when customers are waiting and nobody greets us. This location needs major training on customer service and work ethic.

I am originally from Miami, Florida, and I moved to Van Wert, OH back in January due to getting a…read morenew job. I was completely unfamiliar with the area and I was very surprised to find out my cable company/internet service provider Comcast/Xfinity did not service the area. I have had many problems over the years with Comcast, including one on my way out of Miami which I will detail in a later review, but I did like the product they provided. I did not know what companies serviced the area so I called AT&T and found out that although they did not have their service their either, Directv, one of their subsidiaries did. I wasn't thrilled about going to satellite but I said well when in Rome, do as the Romans do. I signed up with a package with them. I also wanted internet, phone and security and they said I needed to work with a different company they are affiliated with in the area: Centurylink. I got a package and I was told they would be at my home on a certain day after my move. Thus began a comedy of errors that made me terminate my contract with both companies. During this time both: 1) put down the wrong dates to start service. 2) create a work order to repair my existing service, when it wasn't even installed in the first place. I was actually told by the repairman who was mistakenly sent to my house that he doesn't know how this could have been screwed up this bad! 3) getting my order wrong I had to make so many phone calls, including in the middle of a work conference I was attending! Every time my mother called me to say hey we have another problem with the cable/internet companies I wanted to jot my head against the wall in frustration. I was losing my patience and then one call again during the conference, my mother said that the installer for the internet service said that we would have ridiculously slow speed because they relied on DSL for service in my area and we were really far away from the downtown area where if we watched YouTube on one computer no other computer could use the internet! Wait!? What!? I was already unhappy with switching to satellite for tv but DSL? What am I back in the 90s? I can't use this, I work from home occasionally and so does my brother... this can't work! I wasn't told anything about this. I stopped the installation and canceled. Thankfully since service wasn't set up I didn't break the contract, it just never happened. Yeah no thanks!

I canceled my service with this horrible company because my internet cut out at least 3 times a…read moreday. They said they would send me labels so I could return the equipment within 30 days or I would get charged $90. I received the labels after 4 weeks and they took $57 out of my account after I shut down auto pay. These people are thieves. Spend a little extra and get internet through local cable company.

They have fixed the problem and helped me with my router Thank you Rob.read more

Stay where you are for internet service or consider Starlink. TSC has the worst customer service I…read morehave dealt with in my experience: broken promises and they block phone numbers from customers who have issues. I gave Madison in "customer service" and Susan in marketing 3 opportunities to correct their mistake and they passed the buck and denied they made the promise. The rural community deserves better.

I have been waiting for service since October 2020, eight months. I call roughly every two weeks…read moreand am given the same runaround; the cable has not been ran to my house, and they cannot provide a timeline for its completion. Many times I have been told the weather has not allowed them to bury this cable... for 8 months. Unfortunately TSC is my only option for non-satellite service at my home. If you have another option, I would highly recommend you go elsewhere. Verh disappointed in the service TSC has given.

Could be better on communication maybe, cheapest around tho, they stopped charging me at a…read morereasonable time".

Wi fi was good with NK Telco. However, when I moved and canceled it showed I had a 6.80 credit…read more After 5 weeks I did not receive this credit and called. I was told they don't return any credits under 10.00. I bet if I owed 6.80 they would want their money. And then to top it off a week after I called I got an email with an invoice stating I owed 6.80 and they used the 6.80 credit to wipe my account out. Very unprofessional

To start, this service is much more reliable than other local broadband providers…read more BUT they are a fiber optic broadband provider. So you shouldn't see the huge drop off in service caused by prime time usage. But you should definitely not see a 70% drop off (from 100mb service to 30mb) outside of primetime. We have been a customer for almost a decade. And in the last 5 months we cannot even stream in HD from most services because the connection speed is too slow. We have called and reported it and they just tell us they will reset it and it should be better. But it never is​. This is getting ridiculous. And Wabash support doesn't seem to care enough to get it fixed.

From the owner: The Wabash Mutual Telephone Company is Mercer County, Ohio's only subscriber-owned telephone…read moreexchange. By being subscriber-owned and operating as a mutual, each Wabash subscriber is more than just a customer - they're a member and part-owner. Call today!

TV and internet cuts out three or four times a day. Way overpriced and awful customer service.read more

Make sure when you get a price that you get it in writing! They will say Nything to get you to buy!read more

Progressive satellite helped me save a lot of money on my tv Internet and phone bill. Their sales…read moreperson and installer were very professional. I am very pleased with the service I got from progressive satellite.

I got service with progressive satellite and im very impressed with there service they were prompt…read moreand courteous and did a excellent job with install. I would recommend them to everyone. There rates are awesome and they will save you alot more then some of the other companies.. rates are great!!!

I canceled my service January 2025 they owed me a refund . I called monthly and was lied to each…read moretime they would say oh it will go out next week ... 6 months later I finally received my refund. Worst customer service ever oh yeah they dated the check 2/17/25 and no it was not lost in the mail envelope dated last week.

The best Quality and Value around the area. I'm glad to have something like this that's available…read moreand affordable.