It was a pleasure dealing with Katerina and Nicole at Ravenswood Disposal. I do not purchase…read moredumpsters often as a homeowner, but they made the process a joy. Delivery was as scheduled, professional driver etc. I cannot say enough about them. Thank you! Jack O'Rourke

Its been two weeks now That they have promised to pick up the dumpster. They promised to pick it up…read morelast week. They are promising to pick it up this week, its Thursday and still no one is here to pick it up.

They were great I would use them again. They came the next day after I called. Would have came the…read moreevening I called but I was not available. Professional right after I tried a company that was not.

I had reached out and made an appointment for them to come give an estimate to remove some tree…read morebranches and pavers. I reached out on Friday but scheduled it for Saturday. Since I wasn't sure if pricing, and after reading a few posts- I also followed up with some companies on Thumbtack. I had two companies say they could do the yard waste removal for $200 and $220 respectfully. I reached out to Andrew, with 1-800-Got- Junk, who had texted earlier on Friday to see if they could come that evening. I asked if they would be able to give a price with pictures as I had other individuals who had. I sent the photos and he gave the price of $249. I thanked him for his time but asked that we cancel my appointment. That I will be going in a different direction. He asked if there was a number he could match and I shared $200. He agreed and shared he let the crew know it was a flat $200. Upon arrival today I showed the guys the pile. I mentioned on the phone to Brandon, when he called to share he was on his way and asked where the items were, that a few pavers were out front but otherwise everything was in the back. When they arrived I showed him and his partner the spot. I shared I didn't want all the pavers in the photos I sent removed, just the scallop ones and that there's a few out front. Which would be a total of less pavers than the original picture had. I asked if I paid now or later, as he confirmed they were told the flat rate of $200. He said after when they were done. Brandon and his partner got to work. After 5-10 minutes, my doorbell rang. I was shocked it was that fast. They were almost done but Brandon shared his manager Miguel was on the phone and wished to speak to me. He said that because the pavers out front weren't in the photo it would be a different charge. Okay- I mean there were a ton of pavers in the photos sent and I didn't want them to take the majority of those but I understood. He went on to say that even though it is a very small amount of pavers, it would be an additional $100. Yes, you read that right - 50% MORE than promised for the pavers out front. I said that was crazy. He said he knows it seems like a lot but that Andrew already gave me a huge discount, so it'll need to be that price. No mention of just not taking the pavers and honoring the price agreed upon. I shared I had another company willing to do this job for $200. He then started accusing me of adding items. I was transparent and wasn't trying to trick anyone. He then started grilling me on the phone and I said it doesn't matter as he shared they wouldn't be doing the job for less than $300. I said no thank you and that the guys would need to put the items back. He laughed at me. I immediately stop them as they were about to haul another pile. I didn't realize it was almost the last pile. When I shared what occurred, they both seemed shocked of the additional $100 request, or rather demand. They did put all the items back but they threw it all over my backyard. I understand their frustration but what kind of bait and switch was that?!? I reached out to the number Andrew texted yesterday. Not sure if it goes to his work line or the company. I'm not asking for a discount nor for them to come back. I reached out to the other company and they will be coming to take care of this for the agreed upon $200. I'm not big of negative reviews. As you'll see from my profile and only write them if a line was crossed. The way I was spoken to on the phone and the way they left my yard was that line. Photos show what I sent. I told the guys when they got here they didn't have to take all of the pavers in the backyard but just the scallop ones. That there's a few scallop I moved to the driveway instead that would go. I highlighted the red section of the ones that wouldn't need to go. Again the agreed upon price included ALL of these pavers going. So swapping one those for others...don't get. Plus I understand and would have paid $20-25 more if needed. ONE HUNDRED DOLLARS...50% more. No.

I located this company on the web and they gave me the option to chat with them even on a Saturday…read moreand a Sunday which I thought was a great feature they were supposed to come by Thursday but had a cancellation and came by Wednesday they removed my deck there was an issue with some bees so we had to get that taken care of they left came back with the proper tool and they finished the job within 20 minutes even when it started getting dark I would highly recommend this company they were professional polite and made you feel comfortable 8-9-2023 Sarida E

Five stars all the way! Booking was easy and the two employees that came for the job were extremely…read moreprofessional. They didn't have any issues or try to up charge anything. When they were done it was clean and no little pieces of the broken down item remained. I would highly recommend them.

I will be moving and decided to shred all my paperwork that I kept from 18 years old to my current…read moreage of 66 years old. I had 5 bins of 18 gallons filled to the top...total weight was 237 pounds. I saved $116 by using them vs going to a drop off place at $1.00 per pound. I would highly recommend them. They were very courteous, friendly and prompt. BTW...they have moved from their Westmont location to their new location in Romeoville.

Citadel is so unprofessional. I was an employee here back in 2021 and am looking to get a…read moreconfirmation of my job title with Citadel letterhead. Nicole Austin who I believe is head of HR is so unprofessional with providing these documents. These documents are for a house I am buying and getting the round about. I even had to go in this afternoon and Nicole insisted on getting that for me. If citadel can hire people like this it should show a lot of how the company works. If you ever plan to buy any property and need confirmation from here that's something you won't get. Nicole Austin is unprofessional and Citadel should be ashamed to have her in the HR department.

Highly Recommend Odyssey Dumpster Rental!…read more I had a great experience with Odyssey Dumpster Rental. Their prices are way, way cheaper than every other dumpster company I called, and they even gave me extra days at no additional cost. The dumpster was delivered and picked up professionally, and they did not cause any damage to my property. The staff was very professional and easy to work with. I did throw in some mattresses and overfilled the dumpster, so I was charged an additional fee, which was clearly stated in their contract. Even the extra fee was much cheaper than I expected. I highly recommend Odyssey Dumpster Rental to anyone who needs a dumpster. Great prices, professional service, and no hidden surprises. I will definitely be using them again and again!

Extraordinary! From beginning to pickup they understood all of my issues including my health and…read morewere exceptionally accommodating, understanding and caring with in every possible way even through several issues on my end. I hope that I never have a need for another dumpster but if I do, Odyssey will get my business without a need for any kind of search! If I could have I'd have invited them all over for steaks and beer! Dave M.

On time and reliable. I didnt have much but what was moved out was simple and fast. They were…read morecareful and considerate.

If I could give this company -1000 stars I would…read more I rarely leave negative reviews, but my family's experience was so disappointing that I feel obligated to warn others. We hired College Hunks (Naperville, IL) for a local move between two homes that were only about five minutes apart. Before the move, we answered detailed questions about the size of the homes, the number of rooms, and what needed to be moved. Based on that information, we were given an estimate of approximately 6 hours of work and an expected cost of around $2,000. The reality was very different. The move ended up taking approximately 13 hours--more than double the estimate--and our final bill was nearly $4,000. We were told the extra time was due to a two-story walk-up and a blocked alley entrance, but these explanations do not justify such a massive difference from the estimate we were given. The men on the team also did not inform anyone that they were going on break and we have no idea when they started/stopped their break. To make matters worse, several items were damaged during the move: * The back panel of a dresser was damaged. * The center support leg for that dresser was lost. * A small piano was broken. We submitted a damage claim during the first week of May and have repeatedly attempted to follow up. Despite numerous calls, we have received no meaningful update or resolution. At this point, the lack of communication has been just as frustrating as the damage itself. I understand that estimates can change and that moving is difficult work. What I do not understand is how a move can take more than twice as long as estimated, result in damaged property, and then be followed by weeks of silence when a claim is submitted. All we have asked for is a fair resolution regarding the damages and a reasonable review of the charges. Instead, we have been left chasing answers. Based on our experience, I would strongly encourage anyone considering this company to get every detail in writing, ask detailed questions about how charges are calculated, and carefully document the condition of all belongings before the move.

Great work as always by Jennifer and Lupita! Thank you, ladies! Efficient and thorough.read more

Scheduled a move-in cleaning for our new house and I wasn't super impressed (3.5/5). I was…read moreoriginally going to clean the place myself, but with the previous owners having 3 high-shedding dogs and a cat it became too much. MaidPro had 2 women come clean the 1540 sq ft home and they were only there for about 4 hours. I didn't have any appliances deep cleaned but I did have all the kitchen cabinets cleaned (inside and outside). We did do a walkthrough after cleaning, but it wasn't until after they left that I found areas that weren't clean. Cob webs were still noticeable (I told them in advance that there were high ceilings), baseboards weren't cleaned, cabinets weren't wiped out, etc. Despite not wanting to be "that person", I did call back and inform them that the house wasn't fully cleaned; and they offered to send someone back to finish cleaning. I felt absolutely awful for having someone come back to finish up but I did pay a decent amount of money for this. One of the original cleaners came back and redid some areas and stated that her cleaning partner definitely didn't touch certain areas (since visible stains were still there and I watched her wipe those down). Ultimately, they were very nice in offering someone to come back and clean (free of any additional charge). There were still crumbs in the drawers and cabinets, but I wasn't going to have one cleaner do double the work especially on the 2nd cleaning trip. If that other person would've done their part in the first place, this would've been a different review. (FYI this was out in Joliet but I was billed by the Orland MaidPro, so the review goes here).

I came here to recycle some old cell phones, cameras,and computer. It was very easy once I found…read morethe place. It is in the Naperville executive center and there is no sign about recycling. There is a small office with one man working. It was free so that was nice.