Tom was amazing. I had called several companies regarding the cost for pumping my septic…read more Tom answered my call immediately and answered my question. What sets Tom apart from the others is that he was the only one who asked me pertinent questions beyond my request. Not only did he recognize the need to have this service done now but was at my house and finished pumping my septic within two hours of my initial phone call. That is what call a superior customer service.

Next Day service was prompt, clean and efficient - thanks so much and I would highly recommend…read morethem.

Dishonest and unwilling to work with RI Housing Septic.   I communicated from the beginning with…read moreboth Mike and Cathy that I needed to use the RI Housing Septic Loan for this project. I was never told they don't work with them.   See the attached emails pictures for yourself.   After these emails Mike called me twice with in 4 hours to discuss the situation. The first time we discussed things and I asked him if he read the emails, he did not.  He said he was going into the office and would read them and get back to me.  The  follow-up resulted in him explaining the office procedure and that they know that they don't get paid till the project is done.   I asked if he read the emails.  He still hadn't read them.   Perhaps now he will read them.  In the emails Cathy never acknowledged that they don't get paid till the end.  She wanted me to sign a contract that I would pay half up front.   I'm not signing a contract requires money upfront when I told them I need the loan.   On July 10th, I asked for the $500 invoice.   On July 12th I received the invoice and I was asked several times for the $500 all in the same day by Mike.   I told him to at least give me 24 hours to get the check out and hung up on him.       If you have the cash in hand they might be great for you.  If you need to utilize a RI Housing Septic Loan, don't waste your time with them.

Hi, I would like to share my experience with Rhode Island Septic Design and Installations aka Rhode…read moreIsland Septic Services. In December, we reached out for a proposal for a new septic system. There was a lot of back and forth about the size of the tank we should use because our house has 4 bedrooms if you include the basement, but the two basement rooms are not used as bedrooms and are unlikely to be used as bedrooms in the future because of their location. Mike Sliney (owner) gave us conflicting information multiple times about what was required. He stated that the tank needing to be large enough for 4 bedrooms. He also stated that it had to be 3 bedroom to match our tax card. So we understand there's a discrepancy. We asked if we could just do a 3-bed system because we have no intention of using those basement rooms as bedrooms and he said we'd have trouble selling the house later (I believe he meant if the next owner wanted those rooms to function as bedrooms.) All logical so far. But then he stated that if we did a 4 bedroom we'd have to build an addition to justify the larger tank (WHAT?!?!) and the confusing and inconsistent information continued. We ended up getting a second opinion because we struggled so much to get a straight answer. The second opinion was MUCH cheaper and they suggested that the system Mike proposed was a poor option because the drainage went uphill and pumps need to be replaced frequently and we had enough low ground not to need that. During all of this, Mike rarely spoke to me (the homeowner) and insisted on speaking to my partner (not the homeowner) so he either has a problem with me or women in general. I would ask him a question and he would literally turn and respond to my partner... Um, hello?? So we end up going with another company but they had already dug the test hole so we still owed for that. No issues there, they did a service, we pay for it. I asked for them to please send the DEM paperwork for the test hole and they refused to send until after payment was received. This back and forth took so much time that they actually charged me another $78 in interest even though I was waiting for them to send me the paperwork. There's no due date on the invoice so I considered fighting this, but not really worth it for under $100. Overall, I experienced: - Disrespect and perceived misogyny - Inconsistent and confusing requirements - Recommendations for a more expensive system - Additional fees in the form of interest when I was waiting for documentation I generally make a point to write positive reviews and avoid negative ones because I feel like there are a lot more negative ones out there and I really want to reward good interactions when I have them, but I'm making an exception here because my experience was so poor that I think it's important I warn others.

Wayne showed up when he said he would. Super knowledgeable, great communication and very reasonable…read morepricing. Just a great experience , finally a trustworthy contractor. Thanks Wayne!

From the owner: Hawkins Maintenance has been in the business for more than 30 years. Our reviews detail what makes…read moreus stand out above the rest for 24/7 prompt, efficient service.

Dennis and his crew has done 5 sewer line hookup on my street. They did a great job and were very…read moreprofessional. They have even come back to add more loam and they also spent the time doing it. I figured that they would just drop off some loam and that I would have to do it. I am very impressed by their work and attention to detail. A big Thanks to everyone at Diffley Daughters.

The installation, service, and personal interactions with Patrick were all very good! I did not…read moregive 5 stars because the work was initially scheduled for August. It was not completed until October due to the high number of homeowners using Diffley. I needed to be able to grow grass right away. THAT is an issue for me as my backyard now (when not frozen) is going to be a huge mud field, which my dog will bring into the house every day!!! Overall, very happy.

Very friendly people. The quality of service is top notch. Always answer the phone when I call…read more Pricing is very reasonable. I will continue to use for all my dumpster needs.

Recently, I had the main septic pipe between my house and septic tank get clogged. Upon…read moreinvestigation, it was determined that my excavator had deposited many large rocks directly above the pipe when he back filled my foundation (my house is only three years old), and the weight of those rocks caused the pipe to become narrowed and pitched in the wrong direction. I hired Paul Mumford to do the repair for me. Today, at 7:30am, he and his nephew arrived at my home to do the repair. I was present for the entire job. The repair took all of four hours and I can't adequately express my gratitude to Paul for an exceptional job. Both workers were professional and extremely respectful of my property. I was concerned that their digging machine was going to make ruts in my rain-soaked lawn. Paul used special mats which were placed below the tracks of the machine. There was absolutely no damage at all to my property. When they left, there was zero evidence that they were even there. They used the highest quality materials (e.g. schedule 40 pipe instead of the cheaper schedule 35 used my my excavator) and their workmanship was impeccable. After initially speaking with Paul for just five minutes, it was abundantly evident that he is a master at his craft. Tell-tale signs of his excellence were witnessed during the entire job (e.g. his use of a transit instead of a common level to assess the pitch of the drain line). The job was done as if it were Paul's own property - total respect was afforded. This company is an establishment of integrity and professionalism. Upon needing any further service, I will not look any further that Mumford Services and it would be wise for you to do the same.

We bought a 1970s house with a very dated cesspool within 200' of the water in Narragansett. The…read morestate requires updating the septic system. After a fair amount of research I settled on Ken Cole of Atlas Surveying for septic design and he recommended Jim Briggs for the install. His wife Victoria, who runs the office operation was super helpful throughout. We had a complicated yard with a hill and minimal setback. Ken and Jim went out of their way to tuck the 1500 gallon tank and bio-mat system up behind the view shed which required using a smaller backhoe and more time. It also required a substantial retaining wall design and build. Jim was there for all the work and got it done quickly. He was always a text away. The final grading blended in perfectly with the sloping property. Outstanding work..

This company put in a new septic system for us 4 years ago. It was impressive to watch them work,…read moreperfection! Not one problem along the way, completed fast and professionally. This is actually the only business where we have had zero problems, can't say enough good things about them!

WARNING: this company will not fully pump your septic tank…read more I paid to get my septic pumped, operator left too much sludge. The operator argued with me that it's needed to jump start the bacteria, but i disagreed and wanted my tank fully pumped. Unfortunately wasted money and will need to have it pumped again next year with a different company.

From the owner: George's Sewage Service provides septic cleaning and pumping services, septic system design,…read moreinstallation and repairs, grease trap cleaning and chemical treatments to the West Kingston, RI, area.