After living in the woodsy part of Fairfield County for many years, I considered myself a seasoned…read morehomeowner who had it all figured out--with trusted providers for septic, well, gutter, and water treatment maintenance. I knew how to do it right, until I didn't. This fall, after a series of major disappointments with my previous service, I went back to basics and gathered quotes from four different water treatment companies. I am so glad Matt, the owner of CT Radon and Well Water Solutions, was one of them.
Matt's honesty, patience with my many questions, and willingness to provide a solution that didn't push unnecessary, expensive equipment replacements sold me immediately. Having interviewed three other companies and looking back at my original provider, Matt's diagnostics were spot-on, accurate, and fair. While other companies walked in and spoke to me like I'd never maintained a system before--assuming I was standing by with an open checkbook--Matt took an old-school, transparent, and respectful approach.
Once we agreed on the scope of work, Matt sent out Nick and Rich to rebuild the softener and conditioner tank and valves and upgrade our Reverse Osmosis system. Both gentlemen were extremely polite, patient with my questions, and happy to explain the technical details as well as proper maintenance routines (like draining and refilling the RO tanks after the visit).
Working with Matt, Nick, and Rich feels like working with trusted neighbors providing honest work for an honest price--a rare find these days. After weeks of dealing with iron-heavy, hard water, our system is running perfectly again. I could not be happier with CT Radon and Well Water Solutions!
