All ended EXTREMELY Well with my broken well thanks to Frank and Andrew from KPS!…read moreI honestly can't write a more effusive review for this outstanding family owned business. Within 2 hours of my code red call to Frank because we had NO Water and no clue as to why - Andrew was here within 2 hours ( shocking because we live in a remote area of CT and rarely do folks show up on time and in some cases they don't show up at all) to quickly assess the problem, propose a resolution and provide transparent AND fair pricing. Frank and Andrew return early the next morning with all the necessary equipment and removed and replaced the broken pump and had water back up and running to our home by 3 PM that afternoon!!! This was no easy task- the well was literally in the forest, far from our home and the area around the well overgrown so access was tricky and difficult- this did not dissuade them in any way, nor did it drive the price up. The entire experience was a 10 out of 10! Thank you both so much for delivering outstanding service in our dire time of need !!!

Frank arrived with punctuality and provided fabulous service as agreed ahead of time. He provided…read morea thorough evaluation of our pump and water treatment system. He suggested adjustments we can make to improve the efficiency of our water softener. We will definitely be relying on Kosheluk Pump Service for our future well pump service needs.

Excellent dedicated professional technicians. company stands by their work and could not be nicer…read moreto deal with.

We had a frozen intake pipe from our submersible well pump. Travis and Chris did an incredible job…read morefinding where the pipe came into the house and were able to get the water flowing again Apart. Barlow is the best!!! John and Nadine Savage

I called High Rock Water & Mechanical Service on Labor Day when my well stopped working and I had…read moreno water from my faucets. Garrett was at my house within 90 minutes and was exceptionally knowledgeable about my well issues. Garrett was very up front and explained different scenarios as he examined the well and showed me the issue before quoting me. With in a few hours, my well was put back together with running water! Overall, a great experience hiring High Rock Water & Mechanical Service during a potentially very stressful water outage!

These guys are very professional and their work is amazing!…read more They arrive on time and are really great at explaining what's going on. They are also neat and and leave your place clean and tidy after their service. They are worth it and I will be using them again if needed. You get a high value and service with these guys and I recommend using them.

Our water went out in the morning and Water Doctor was at my house when I got out of work. Quick…read moreturnaround. After reviewing it, they found that it was short to our wiring and a blown outlet box. They said that when the well pump tends to get near the end of its life it draws more power which is what blew our wiring to pump since it was operating on wrong amp breaker. They offered to replace the well pump for me since it was at the end of its life or just have a electrician they work with to fix what we had. They weren't pushy. I ultimately decided to just replace it so I wouldn't have to do it again in a few years. The electrician did charge me an emergency fee since it was after hours at that point and the cost was real high for pump installation (more than researched average) but the positive was they got everything replace before they left that night. They stayed until 9PM to get it finished too. After my water ran off/on with the hose for 18 hrs to clean it from iron, we were able to use our water again. The guys were nice and explained everything me to the whole time when I went out to check on what they were doing. I was fairly happy with my experience.

AMAZING! My Well…read morePump stopped working... They showed up with 30 minutes (good luck) and Dennis had a crew out an hour later to replace the entire system. The quote they gave me was fair and honest, especially considering another company gave me a higher quote claiming the pump was underground. Dennis assured me the pump was NOT underground, a very honest admission that saved me hundreds of dollars, if not more! After some problems were discovered in the install process, Dennis and Water Dr worked with me to make the unexpected costs more reasonable. He then sent me a detailed invoice that included a warranty, easing any concerns I might have about future issues. He was positive and helpful throughout, answered all my questions and never seemed annoyed, rushed or frustrated by a first-time well-owning homeowner. Best way I can explain is just Honest, Fast, Affordable and Respectful I will absolutely be using Dennis and Water Dr for all of my well, pump, filter and water needs moving forward.

I have used Eastern Water Solutions for several years now to service my water filtration system…read more I've used other supposedly "reputable" companies in the past who have lied and basically replaced my filters each time for service (charging me for a complete new install) instead of emptying them and re-bedding them costing me thousands of dollars each year. Last year, I needed to replace my chemical system with a more efficient system. I did my due diligence and had 3 different companies come out to give quotes. Two of the companies clearly did not know what they were doing and I again chose Eastern to do the work. They were honest, explained everything, and did not try and oversell me on things I did not need. They guys that came out to install it were fantastic, professional and answered all of the questions that I had as they were replacing it. The system takes up less space and they did an awesome job on the installation. Once completed, took the time to explain to me how the entire system works. A few days later, the water still wasn't clear, they came out, made some adjustments and emptied my storage tank and I haven't had a problem since. My water is perfect. No more stains, smells, chemicals! Just recently, my water stopped working after hours. I immediately called them and they scheduled the service guys to come out at 8:30 am the next day. Andy and his team arrived promptly at 8:30 am, quickly assessed the situation and it was determined that there were frayed wires near the pump itself. Money is extremely tight for me at the moment and my worst fear was that the well pump had died. I firmly believe that any other company would have lied and told me it was my well pump since it is 15 years old. The guys went over and above and put some plastic sleeves around the wires in order to prevent the friction of the wires rubbing against the well casing. The job was completed in one hour. This company is the epitome of honesty, integrity, professionalism and what customer service should be all about. I cannot say enough wonderful things about them! If you are looking for well, well pump or water treatment system, Eastern is the way to go! Do NOT waste your time with the over-priced "well known" companies out there or the smaller "mom&pop" shops who don't have the capacity to handle your needs. Shane runs a top-notch operation with amazing employees from the field technicians to the office staff. THANK YOU EASTERN!!! You have a customer for life!

THESE PEOPLE ARE A JOKE. I had scheduled an appointment 2 weeks ago for installation of new…read moreequipment for today, 10/14. The day of the appointment (WHICH I TOOK OFF FROM WORK FOR TO BE HOME) I decided to call around 9am to get a estimated time they would show up. Melanie said they had some "no water" calls that morning and were running behind. I decided to give them the benefit of the doubt and have them call me back later with a new time frame. Melanie calls back around 12pm saying that they got more "no water" calls and all the crews were working on those calls and they had to reschedule. Okay, I get that having no water is an issue. HOWEVER, you have SCHEDULED jobs....WEEKS IN ADVANCE. If I had a reservation at a restaurant I would get in before people that just walk in. Same concept. People that call in need to wait. Plain and simple. On the other hand, if I wasn't home and the company showed up to do work, they would be pissed (as I am now). Clearly, this company places priority on bigger jobs that bring in the most money. Forget if you have a scheduled job. If something better comes along you'll be pushed aside. Customer service DOES NOT EXIST here. The company needs to better prioritize their crews (if they even care to). Have a team focused on emergencies and one focused on SCHEDULED JOBS. I urge everyone to NOT USE this company. If you feel like wasting your entire day for them to reschedule the day of your appointment, then by all means call them up. I will be finding a different company that actually SHOWS UP

After living in the woodsy part of Fairfield County for many years, I considered myself a seasoned…read morehomeowner who had it all figured out--with trusted providers for septic, well, gutter, and water treatment maintenance. I knew how to do it right, until I didn't. This fall, after a series of major disappointments with my previous service, I went back to basics and gathered quotes from four different water treatment companies. I am so glad Matt, the owner of CT Radon and Well Water Solutions, was one of them. Matt's honesty, patience with my many questions, and willingness to provide a solution that didn't push unnecessary, expensive equipment replacements sold me immediately. Having interviewed three other companies and looking back at my original provider, Matt's diagnostics were spot-on, accurate, and fair. While other companies walked in and spoke to me like I'd never maintained a system before--assuming I was standing by with an open checkbook--Matt took an old-school, transparent, and respectful approach. Once we agreed on the scope of work, Matt sent out Nick and Rich to rebuild the softener and conditioner tank and valves and upgrade our Reverse Osmosis system. Both gentlemen were extremely polite, patient with my questions, and happy to explain the technical details as well as proper maintenance routines (like draining and refilling the RO tanks after the visit). Working with Matt, Nick, and Rich feels like working with trusted neighbors providing honest work for an honest price--a rare find these days. After weeks of dealing with iron-heavy, hard water, our system is running perfectly again. I could not be happier with CT Radon and Well Water Solutions!

Everything was great, from the proposal to the actual work that was performed. We received a…read moreproposal very shortly after contacting CTWWS, and the proposal was very reasonable and complete. It came time to do the work, everything was explained to us in great detail, so there were no surprises whatsoever. We are very pleased with the product, very highly recommend CTWWS