they are close my apartment and big washing maching and dryers and reasonable and friendlyread more

This place is by far the cleanest and most friendly place I've ever been to. They are constantly…read morecleaning. Anything goes wrong they fix the problem immediately. I would recommend this place to anyone.

***Update***** Since the owner can only reply with a statement that I am tied to a competitor…read morevalidates this review. (Attached photo of response incase they try to remove it)Police report # O18043081 Ogatamie county sheriff public record. Also my personal email address is adishman49@gmail.com. If you would like proof of my purchases with this company for the last 2 years since I moved here from out of state, plus any other documentation to make an informed decision on this incident please send me a message and I will help you the best I can. *** continue to my review*** I used to enjoy this wash, been here so many times, so much that I figured I'd go ahead and sign up for the monthly unlimited package. That is until the day I had an issue and was told to basicly go away. I called with an issue I had with a wash and was told to bring in my truck to show them what had happened. I show up to only be greeted rudely and told that I am a liar and that they were not responsible for what had happened before they even looked at my vehicle or understood what happened. To top it off they had already cancelled my account before I even showed up. What had happened was their touch car wash side had left scratches all over my truck that morning. The sides, hood, mirrors, tailgate, roof, and new chrome trim I had just placed on my vehicle that weekend. When I tried to show them that the new chrome had even been scratched, I was told they don't cover after market damage anyway, and to leave without understanding that the scratched chrome proved consistancy. They refused to do an incident report or give any insurance info. So I just contacted my insurance and I am going to let them handle it. (My insurance stated they will go after damages on my behalf due to photo proof and receipts of new equipment installation) A police report has also been filed per my insurance company's request, and was instructed this was not a new occurance for this business. So if you love your paint job beware! Also read the other low star reviews of issues with scratched vehicles. Thank you.

I'm new to the area. So far I've used the touch free wash and the soft touch. Both did an excellent…read morejob on my SUV. The attendant who was on duty was very courteous and helpful. They are open at night when most car washes are not. I may have to buy a unlimited membership.

I have been a member since my local Tsunami car wash opened. I have been patient with un announced…read moreprice increases on my membership, as well as double charges for the same vehicle. The customer service at the car wash location itself is really great! Unfortunately, they are unable to keep management or support the nice staff that they have. Corporately this place needs to be more professional and proactive with customer service needs. The first over charges I had took over a month to get a response. This month I am having a similar issue. I decided to go ahead and take my three vehicles elsewhere. It's so nice to have that option. I hope this company can do better in the future. You sure are risking some great employees at the location I used to go to.

Did this Car Wash get every smashed bug off my hood... no. But I was impressed by a number of…read morethings about this express wash. First and foremost, the two guys working there today where very helpful and super friendly. That just isn't expected at a car wash! Because this is an express, you pay at a drive through machine outside. I was having a problem with the payment, and a guy came running out to help. Inside, the guy spraying my car told me to have a great day... twice! Little things like this makes me as a customer feel pretty good.... And willing to go back! Next, the place is pretty new, clean, and has free vacuums available. All a big thumbs up.

Truck needed a wash, was up sold on the "Premium wash" for $36.00. They spent about 5 minutes on my…read morevehicle. They did a poor job. They didn't remove the floor mats and even the spots they did vacuum still had debris. Not sure how you mess up vacuuming... dirty cloths were used on the interior. I had to go back over everything, particularly the windows and windshield. On the exterior, they didn't dry the tires prior to putting on tire shine, then put way too much shine on which then flung onto the sides of the truck when I drove away. 2 stars instead of just 1 because of the free vacuums outside, so I was able to go back over the interior myself after paying $36 for my sub bar wash. Also, the lady at the desk was nice - so there's that.

I went on a Friday during lunch. Not terribly busy and they still do a bad job. The amount you pay…read moredoesn't equal the service provided

This rates well in terms of energy drink selection- Jolt, Bawls, 180, and other hard-to-find…read morevarieties are available.

2 years ago I wrote a review with photos about how terrible they cleaned my car and ignored the one…read morething I asked (don't wipe the interior front window). The owner called me and said she would give me a gift card if I took my review off Google so I did. She sent me a $10 gift card... so instead of paying $30 dollars I could pay $20 for a shit job. Today I went back hoping they improved. Absolutely not. I wish I could upload photos because there is so much dirt, hair, and crumbs left on my dash, floor, and center consol. It's no wonder you can't leave a review on Google for this place anymore because all of them would be bad. My advice to you is pay the $10 at Kwik Trip because you will pay for the same amount of service for a third of the price.

You have got to watch this place. Two different occasions they shuffled me through and not do a…read moretire shine or half hazard job of wiping things down. When your paying $40 for a car wash it should be done right. When I showed the manager this last time my tires were not done he left me in the parking lot took my jeep to the front copped an attitude and put my jeep in 4WD LOW turned on my air conditioning put the air conditioning on and turned the knob to cold and put the jeep not on defrost but circulation. Fogged immediately on me once they released the jeep. This manager should be fired I called the owner and reported him. Definitely not a way to treat customers.

Always polite and cheerful when I come in! And they don't get annoyed when I want to use up every…read morelast cent on three different gift cards! Lol. Shell is their mother ship and they offer an awesome free rewards program! I have a long commute and I save every time I get fuel!

I had interior detailing done on my Cadillac xt4. Very good service for the cost. The workers were…read morevery polite and productive. I would highly recommend!

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