1. Washington Preferred Plumbing

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Yelm, WA

Washington Preferred Plumbing

5.0 (2 reviews)
Closed • 8:00 am - 5:30 pm

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    2 months ago

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    3 months ago

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    Mark S.

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    Pacific Air Heating and Air Conditioning - Photo of the company truck from my yard.

    Pacific Air Heating and Air Conditioning

    (23 reviews)

    This business is freakin amazing!!…read more I've never had to deal with a leaking hot water tank. What a mess they can make. Randy came out to take a look at it the same day I called. He was super nice, on time, and wore his mask the whole entire time. This is when amazing stuff started to happen....Phil showed up!!! What a great guy and is very knowledgeable about his hot water tanks, heat pumps, and furnaces. I totally was in awe of him. This company is very lucky to have him. Then there is the office staff....very helpful, always answered the phone, and always called to let me know Phil was on his way! Thank you guys for making my experience great.

    Wow, I can't recommend this company enough!!! From the day tour furnace died to the day it was…read morereplaced everyone was wonderful to work with. The ladies in the office are so friendly and knew me by name when I stopped by. Randy handled the quote and was so sweet and easy to work with. Made me feel assured every step of the way. Showed me every single option we had for replacements and made sure we knew what to expect. Phil did an amazing job with the actual replacement. Walked me through the new system and I think my garage was cleaner when he left than when he arrived. Pricing was exactly as quoted and there were even options that are more budget friendly as well as financing that was a piece of cake too!! Seriously wonderful people. Thank you pacific air for taking such good care of us.

    Case Heating and A/C - Mitsubishi heat pump installed at a bar in downtown Seattle.   Has 2 walls heads.  Installed 6/25/25.  Another happy customer

    Case Heating and A/C

    (20 reviews)

    Jeff with Case heating is amazing. Even before I had decided to use Case heating, he worked with me…read moreto see if we could pinpoint the problem. Then once I decided to use them, he came quickly and got it running again. He also did a mini maintenance on it. From now on, I will use Case heating and A/C for all my HVAC needs.

    Over the last several years, I've used Case Heating and A/C for several HVAC projects, and I'm…read morecompelled to share my exceptional experiences. Jeff's dedication to honesty and transparency is a breath of fresh air in the HVAC industry. Not once have I doubted the fairness of his pricing or the honesty of his assessments. The quality of work delivered by Jeff is nothing short of stellar. From routine maintenance to intricate repairs, his attention to detail and expertise ensure my systems operate at the highest efficiency. Jeff doesn't just address the symptoms but delves into the underlying issues, offering insights and advice to avoid future complications. What stands out most about Jeff's approach is his unwavering reliability and professionalism. Appointments with Case Heating and A/C are always punctual, and any necessary schedule changes are communicated with utmost respect for my time. The level of customer service provided makes every interaction seamless and stress-free. For those in search of dependable HVAC services, I wholeheartedly recommend Jeff and his company, Case Heating and A/C. The combination of transparent pricing, exceptional work quality, and a customer-first attitude makes him a standout provider. Attached are photos from a few recent jobs.

    RMR Heating and Cooling - New Construction Ductless Heat Pump Install

    RMR Heating and Cooling

    (6 reviews)

    A big fat liar! Our…read morehouse is in escrow. We have a brand new Mitsubishi heat pump system Tyler installed for $25,000.00 eight months ago. The problem is it failed buyers inspection because it doesn't heat or cool. The following day Tyler recharges the system, certifies it "no leaks" and lies about an advanced diagnostics. Four days later our agent reports the system isn't working again. The buyer is spooked so we let them extend a contingency for the Mitsubishi heat pump to keep the deal together. Tyler says stop calling me. Two companies inspect the system and report the refrigerant is gone. On paper we have 16 months left of our RMR "Diamond Dealer" warranty. But I'm spending thousands on emergency repair services because Tyler can't be bothered and doesn't stand behind his work. Sort of unsurprising at this point but if you actually call Mitsubishi he's not a Diamond Dealer, he's not associated with them at all. This review stays up until Tyler decides to warranty his work.

    For some reason, our outdoor American Standard AC Unit wasn't starting up when we needed it. After…read moreconsulting YouTube, I tried a number of potential fixes like reseting the thermostat and AC Unit by flipping their breaker switches, replacing the backup AA batteries for the thermostat, and finally, replacing the contactor and capacitor of the AC Unit. With all of these potential problem areas ruled out as the culprit, I finally had to consult the pros through Yelp. I reached out to RMR Heating and Cooling and other companies on Tuesday, May 14, and RMR was able to come see me sooner (Friday, May 17) than anyone else. Their fee was $175 for a diagnostic + simple repair, which was comparable and/or better than other companies' rates as well. So, we planned for them to stop by on Friday. On the day of, I reached out via text a couple of hours before the potential appointment time (4:00 pm) and heard back that they were going to be delayed a bit (with an offer to reschedule for Monday). I opted to stick with the Friday Appointment, so after RMR Heating finished the other job, they came over about 5 pm. The two of us talked through what I had done thus far and started looking at the AC Unit, thermostat and furnace. After some troubleshooting, it was determined that a blown fuse in the furnace was preventing the furnace from communicating with the AC Unit to turn on,. Once that was replaced, everything was working again. Tyler of RMR wanted to be sure that something else hadn't unnaturally blown the fuse in the furnace so he went the extra mile with some additional checks to make sure the problem was effectively resolved. And so far, everything's been working perfectly over the past 1-2 months. I hope to use RMR Heating and Cooling again in the future.

    Washington Preferred Plumbing - plumbing - Updated October 2026

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