RUN!!! Do not use this company. Complete waste of time, energy and money. We hired them to move our…read moremini split during a small remodel. After doing so, the unit not longer work. They took our full payment for "phase one" and were supposed to return after ordering a part they apparently needed to finish the job. Over a month went by after never hearing from them, we reached our several times asking for an update and only when we threatened to escalate the matter did they finally get back to us (clearly they never ordered the part in the first place - waiting until this point to order the part). They finally came back to attempt finishing the job and were unable to make the unit work again. They left the site and said they would get back to us with a solution. They ghosted us again - my husband had to call on a different line to finally get an answer. They then proceeded to say we actually needed to hire an electrician to get the job done. We finally hired another HVAC company that came Immediately and resolved our issue. We are out thousands because of them. We asked for at least a partial refund but again have not heard back. Totally unacceptable and advise anyone considering them not to proceed. And to make matters worse - they left it a complete mess. Dirty hand prints everywhere, etc.

Mountain Heating & Cooling- Previously Mountain Plumbing- Installed my Water Heater in the fall of…read more2023 via my American Home Shield Warranty. I paid for a few parts out of pocket but it was a very reasonable/low number for a warranty replacement. AHS covers labor and the tank, and I pay for parts or permitting. The water heater spontaneously burned itself up in Feb '26. I requested AHS resend Mountain out because they did the original install. They come out Feb 2nd to evaluate. I ask the plumber to look at the toilet that I think is leaking as well. The next thing I know, he says "toilet is off, I can't replace it". Didn't warn me that the toilet would be removed and didn't check to make sure I had another. He disconnects the WH, said I need an electrician- scheduled to come out the next day. Electrician visited the next day. 2 day's later. I get the attached quote. Not only is it a blanket high dollar estimate that does not affect my situation at all, but the permit included was for HVAC permit services. I called the company and they refused to tailor the quote for my situation. I was told that Mountain Plumbing went under because they weren't charging people correctly. When I said I couldn't foot that bill for a warranty replacement. I was offered financing that was a higher interest rate then listed on their website. None of the terms matched. Because Mountain refused to fix the quote to reflect what would actually need to be done instead of a blanket install estimate, AHS would not proceed with the fix. I fought for 3 weeks with this stone hearted company. I called and requested to speak to the owner but he was recovering from surgery. Meanwhile, a single mom and her 2 small kids are without hot water for 3 weeks. That's not even the whole story. Mountain Heating & Cooling had an expired license for their plumbing permits when they performed work at my home. I spoke with L&I and they confirmed that a Plumbing license is separate from an HVAC license. I took screenshots and included the dates in the images. They were not legally allowed to work or provide bids while their license was suspended. Did they apologize? No. They argued and don't seem to know their own licensing requirements. Mountain also lied to AHS and said they were permitted the entire time, despite evidence they were not. Mountain treated me inhumanely and with disregard. They tried to extort money out of me because having hot water in winter months with small kids is essential. They created undue hardship and distress on my and my children's lives. They are not an honest company. I had several other plumbers come out to give me a quote and none of them quoted such an exorbitant fee for a warranty replacement. I did however received multiple notes regarding the previous install by Mountain where none of the piping to that tank, hosing, or earthquake straps were up to code/installed properly orginally. Mountain wanted to take advantage of me and tried to give me empty reasons to do a complete replacement of all those line items. If I didn't agree to the quote, no work would be done, but then Mountain would make me pay the amount I agreed to regardless of if those items needed to be replaced or not. Mountain used specific language to ensure AHS wouldn't cover these fees. AHS doesn't pay the normal rate of labor, so Mountain took this opportunity to try and squeeze it out of me. They called all items "Modifications" but AHS doesn't cover modifications, just installs and replacements. Mountain Heating & Cooling is deceitful and dishonest. I would take your business elsewhere. I definitely did.

Beware of Bob Larson Plumbing. The treatment parent elderly parents received is essentially…read morepredatory abuse of seniors. Unfortunately my parents called this company on her own to simply replace her Gas Water Heater. They have some clear cognitive issues. The sales person from Bob's charged $7,779.14 for a tank that costs roughly $800 at Home Depot. I called several other companies to quote us on the same Rheem Tank and all quoted between $2,700 and $3,200 for the same unit fully installed. The invoice they provided me was not itemized and transparent. When I spoke with the manager there, Micah, I was told that they don't offer itemized receipts. When I questioned Micah with the fact that the seniors had clear cognitive issues I was told "Someone should have been with them then." This company is unethical to say the least. Steer clear.

Woke up to two inches of water in basement. Bob Larsons was…read moreat my place same day within 2 hours. Had it taken Care with removal broke. Sump pump and new one in less 5 hours from when called. Set me up with annual package that although paid the $135 up front lowered my bill than if I hadn't purchased it. Also set me up with a water removal service company that is to come out for the water damage aspect Fast, friendly and prices upfront. Great service

Had a little incident where the scrub head off of a toilet cleaning wand popped off, while I was…read morecleaning and got stuck inside the toilet. So, I posted the job on Yelp where Carlos, with Rooter Tech was one of the first to respond. We were able to coordinate a convenient time for the following morning. Right on time Saturday morning we have two Rooter Tech, plumbers here and ready to go. After explaining the scrub head sucking, toilet situation and for asking to add a tank rebuild to the estimate/project, they got to work. It didn't take too long before they came back with a price that was fair, to do the work. Rooter Tech, was the third plumbing contractor we got an estimate from and it was worth it to hold out for the right people. Everything about this project was efficient, stress free and I'm throughly satisfied. The toilet is working great, no complaints!

Have used Rooter Tech before. Had stopped drain and leaky outside faucet. Repaired with least cost…read moreand fixed an issue promptly. Carlos and gang do a great job

I had an exceptional experience with AAA Water Heaters. When our water heater encountered issues,…read moretheir arrival was incredibly fast, and they got straight to work without any delay. What I appreciated most was that while working efficiently, the technician took the time to explain exactly why each repair was necessary. He quickly replaced the flame sensor and the igniter, getting the system back up and running in no time. He also noticed that the pressure in our underfloor heating system was insufficient, which could cause air bubbles and eventually damage the water pump over time, so he kindly adjusted and increased the pressure for us. In addition to the quick fixes, he provided valuable maintenance advice, explaining how often a gas water heater should be serviced. He also detailed why DIY maintenance is not recommended and why professional service is crucial for safety and longevity. The service was highly professional, efficient, and educational. I am very satisfied with their quality work and would highly recommend them!

Bob came in the day after thanksgiving when our water heater decided it was time to give. From…read moreonline quote to heater replacement was about 4hrs. Crazy fast turnaround, quality work and friendly plumber. Hard to beat! The price he quoted us seemed very reasonable compared to other quotes we got. Less than $2500 for a 50gl Rheem gas heater, all in!

Our water heater busted on 01/01/18. I called around during that holiday the only company that…read moreanswered my call was Good To Go Plumbing. They came out right away and took out our old water heater and luckily they had a new one on their truck for replacement. Yes, their prices are steep...high...but that is what immediate emergency services costs. 02/23/2018 had another emergency this morning, busted waterline in the crawlspace due to freezing temperatures. I called super early and again they answered right away and they were at my house within the hour, along with giving me instructions over the phone to prevent any more damages. They arrived, assessed the problem and fixed it within 45 minutes. I appreciate their thoroughness -explaining every step and why the issue happened - as well as their cleanliness - cleaning the mess up after the job was done - . I will keep their phone number and services on speed dial for any plumbing services/ issues I have. I highly recommend this company.

Just a "heads up". I had a simple clogged drain in my kitchen that I just needed to get cleared…read moreup. The first company I contacted charge was about $200 for the first 60 minutes including time, gas and labor (the problem was they couldn't come out until Dec. 1). Good 2 Go could come out the same day. They had a $50 fee to give me a quote which would be waived if I had them do the work. I was quoted $400 for the job by Javonte.... Well since my drain was clogged, I took the quote and Javonti and his helper were finished less than than 35 minutes. They were quick and efficient and didn't run into any problems. Part of this was the timing of the issue. Right before the Holidays and in this time of Covid. I understand and am GRATEFUL for those working during this time. I WILL say that I won't have anyone come out again without knowing their hourly rate and/or travel time rate.

Dave was helpful, straightforward and responsive. He is one of those contractors that you quickly…read morecan tell are both honest and competent. He came out quick, and then got the job done quickly too. I recommend!

These guys are great! Quality of work was exceptional, they conducted their work with integrity,…read moreand very professional. Would certainly hire again for any of my plumbing needs. The communication was also excellent, from the beginning to the follow up the next day.

This is the second time that I've used this company. The owner came both times, and remembered my…read moreplace from the first time three years ago. I was pleased with the work both times. Counting the business owner, three plumbers came today. This time my initial request was to replace two faucets. The plumbers who came to give an estimate a week ago discovered that the cold water valve needed replacing. Notice must be given to building residents 3-4 days in advance of water shutoffs per my HOA rules. A few months after the first time I needed this plumbing company, a contractor working on remodeling my kitchen should have found the valve problem. But since he did not, the silver lining is the quality of the work by this company. I have complete faith that the replacement valve will work perfectly since they installed it. They showed me the plastic valve they replaced and how it would not turn at all. We all liked the faucets I chose for them to install. In the bathroom my glass waterfall faucet has LED lights to indicate cold, warm and hot water. After installing it the plumber showed me a video of the lights working before I went in to try it myself. The kitchen faucet is a Moen which looks nice to start with, and has some great functionality. As the handle is turned for the water the head floats down a little. Then it is possible to select an angle for the head to remain, for example 45 degrees. It will stay in the selected position while the water runs. The owner took a video for himself! Besides the top quality of the work, I appreciate the polite and respectful manners of the owner and all the plumbers.

Just an update here - we used these guys again yesterday. That's the third time they've provide…read moreabsolutely STELLAR service. They are responsive, give free estimates, and the work on a nagging issue was taken care of in around an hour. I know we can trust the work will be done right the first time. They are really our go-to plumbers!

I was very impressed with this company! Chris, one of the…read moreowners, provided an estimate over the phone after reviewing a photo of my existing setup. It was so nice to actually talk to the person who is going to be installing the water heater rather than just making an appointment through an answering service. He's been installing water heaters for 20+ years. My husband and I originally wanted a tankless water heater, but Chris took the time to explain the pros and cons. I asked about other options and he explained various hot water tank options. Chris advised a high-recovery 50-gallon water heater alone would likely meet our needs, but we chose to add a mixing valve for even more available hot water. We have not run out of hot water yet, so I'm very happy. The installation took only about 40 minutes, and we couldn't be happier with the service, communication, and professionalism. Highly recommend!

We contacted several plumbers through Yelp to get a quote for a water heater. It was a hassle…read moretrying to get a quote from some businesses, but after a one-minute call with Two Brothers, they gave me a quote (the total including tax was less than $2k). Installing the new water heater and hauling away the old one only took about 30 minutes. I was really impressed with the speed. We got this done back in April, and the water heater's still working fine. Thanks Two Brothers!