Don't waste your time, I'd give zero stars…read more This company is a joke when it comes to customer service. I've called multiple times, left messages, and even followed up--and still no response. If they can't be bothered to return a simple phone call, I can only imagine how unreliable they'd be with an actual pool project. It's unprofessional and honestly just bad business. Save yourself the frustration and take your money somewhere else..

From the owner: For over 40 years, Len at Len s Pool and Spa, Inc., has provided the Blue Water Area in-ground and…read moreabove-ground pools and spas, with professional service that has stood the test of time! Our showroom is located just north of the light in Lakeport, Michigan. We are a trusted, local business that strives to make your experience with us as pleasurable and satisfactory as possible. Len s Pool and Spa, Inc. is proud of our knowledgeable and trained staff, and we strive to educate our customers with the newest products and designs for their pool or spa. We work one-on-one with you to help transform any project into your own personal paradise! Contact us today to speak with one of our friendly staff members to set up an appointment, answer questions, or to have information on any of our products sent to you. We offer free, in- home estimates, whether it be in ground pools, above ground pools, spas, or repair and maintenance. We are accredited by the Better Business Bureau and will gladly provide references upon request. Professionally Licensed and Insured!

They have the best tanning ever! Very clean and very nice people who work there I would recommend…read moreSunshine Tanning to anyone and everyone!

Got 2 hoses for $75 only to find out I could have got the same exact hoses both for $23. There's…read moreinflation and there is price Gouging. Shame on me for this. Never again.

Im a new pool owner (in ground) and to say the least, it gets expensive and takes a lot of upkeep…read morethroughout the year. I am very lucky to have found such a great pool store to make things a bit easier. It is ran by an older couple who have been very helpful with all the questions I had about my pool. They carry large equipment like motors, filters. They also have chemicals, sand/salt, net/cleaners. The prices are great compared to what I saw online. Glad to pay it too since its a mom and pop business.

I am over the top excited that we found Shores Pool!!! We are new pool owners and had no idea what…read moreto do with the in-ground pool we inherited with our house. We were having trouble with algae and keeping the chlorine levels up, as well as figuring out the sand filter. The staff at Shores Pool were so patient and took the time to explain everything to us newbies. We did exactly as they said and our pool was crystal clear for our 4th of July BBQ. I have gone into the store a couple more times and each encounter is just as enjoyable! Our property is in Ecorse and I will drive to St. Claire Shores and Shores Pool for ALL of my pool needs!!!

I've been going to CJ's since 2023 when I purchased my hot tub from them, and they've been…read morefantastic from day one. The entire team is genuinely kind, always smiling, and eager to help with anything you need. Brandon handles our pool openings and closings, and he does an outstanding job every time. I highly recommend CJ's for all your pool and hot tub needs. Plus, they have the best collection of rubber duckies--my granddaughter loves them.

Going into my third season with our pool. I am still a nervous Nellie. We tried to do a self-repair…read moreon our pump and it was disastrous. Went to CJs on Memorial Day. Everyone was patient and kind. They actually had the part in stock! They walked me through what to do step by step. Not once have they ever tried to sell me something I didn't need. Highly recommend this business!

We had another company come out to fix a leak. They "fixed" it and within a day it was still…read moreleaking. They didn't seem to want to come back. So we called Glenn's and they came out within a week. Ken was very knowledgeable and found the source of the leak right away! I wish we had called them first! Also, their prices were very fair.

Initial service 8-4-25, here we are 11-11-25 - 3 months later, 4 service calls later with various…read moretechs, and I still have an inoperable hot tub with 2 gaps at the filter.... but they're still "waiting on a part" from Dreammaker........

Worst customer service EVER and they like to do "creative accounting." No accountability, no…read moreapologies and Andrea just stops taking your phone calls when she knows she's in the wrong. They can't actually diagnosis a problem and wanted me to make a fake claim to our homeowners insurance so they could put in a new liner for $8000. Steer clear of Lapeer Pool and Spa!!!

idk about install but they're helpful in store.. helped carry stuff out and explained things. buy…read morethe sented stuff for your hot tub, they even have single use ones so you find the sent you like