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    Lapeer Pool and Spa

    2.1 (7 reviews)
    Closed Closed
    Updated 3 weeks ago

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    Hot Tubs Plus - Hot tubs plus super center

    Hot Tubs Plus

    1.0(3 reviews)
    28.6 mi

    Sold us a cover brace for a hot tub in a water damaged box, said if there was a problem, no problem…read moreto return- We could not use it because of location of tub- never attached it or used. I returned the product and the gentleman behind the desk took it back and said Charlie would call to refund- Charlie has not called us back and when we went in to try and get refund Charlie said he will have to check with distributor. Still no call back or refund- dishonest.

    Our hot tub stopped heating in sub-zero weather and we needed service fast. Hot Tubs Plus sent…read moretheir service man out to inspect. He is Jeffrey Phillips, maybe. He seems to claim several names, Jeffery Anderson at times. Probably both fake. He said that we needed a new heater. So I paid him in advance for the heater as well as for that days service call. He subsequently blew off TWO following appointments without calling to let me know why or when he would actually be back to install the heater I paid for. So on top of everything else this cost me, I lost two days pay waiting at home for him for no good reason. He surely could have picked up the phone to release me from this unnecessary waiting game but chose to leave me hanging interminably instead. All this time I had space heaters on my tub, hoping it did not freeze up which would destroy it. When he finally did show up to install the heater, I had told him in advance not to wake me up until he had the job done. When he woke me up he told me that I owed $355.00 for that days labor. I trusted it was true and paid him as I had not idea how long he had been working. Later, I checked my security cams and discovered that it took him under 30 minutes. Since when do hot tub techs make $700 per hour? Knowing that this is an unreasonable amount to pay for hot tub service I contacted the store. Charlie the owner of the store, who had previously told me that he had personally trained the technician to work for him, told me that he was not responsible for what I was charged and it was none of his business! Really? So, even though the tech was trained at the store, and sent to me by the store, they claim to be...not responsible? That about sums it up. Avoid!

    Photos
    Hot Tubs Plus
    Hot Tubs Plus - Luxurious rock cabinet with built in step and towel holder

    Luxurious rock cabinet with built in step and towel holder

    Hot Tubs Plus - Strong spa

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    Strong spa

    Brosio Pools - Supplies Need For New Liner With Total Price of Installation from Brosio Pools. 5/8/2024

    Brosio Pools

    5.0(1 review)
    12.4 mi

    Review #479 June…read more30, 2024 - Sunday First I Am Pleased To "Add This Business & Now Write As First To Review with 5 Stars!" I was referred to owner Tony at Brosio Pools, from Dolphin Pool Store where I purchased a New Liner, Flood Pad and Wall Cove Kit for My 15 x 30 oval above ground swimming pool in April. I left a message with Tony on April 22nd and he promptly returned my call the next day to talk installation and with a good price to complete the job before the Memorial Day weekend. On Wednesday May 8th Tony and his 4 man crew were on time at 12 PM as he confirmed the day before, he already had a customer in the morning. The project was to remove the faded 12 year old liner, smooth the sand from tree roots already removed and install a Floor Pad and Wall Cove Kit then the liner which is the SAME color and liner pattern as years before but more true blue in color ! :-) The Service Requested, Quality & Value from this pool installer company is 5 stars ***** Brosio Pools, Inc. was very professional, with organization, and no issues or problems throughout the home project and completed in 2 1/2 Hours including clean up! The guys all had jobs to perform whether inside the pool or outside with the railings and ledges to remove and install back like medical surgeons! :-) I was impressed with the three guys that cleaned up when the installation job was completed to raked the lawn, then cut up the old liner to dispose of by placing it in the liner box for garbage. Great Teamwork & Organization! Thank You Tony & Crew at Brosio Pools Inc., Swimming Pool Contractor of Imlay City for a Fantastic Experience From Start To Finish! I RECOMMEND this company for new or old installation replacement! My Photos of the Backyard Project are posted from start to finish! Tony also Serves Macomb County and nearby areas. (810) 841-7648 Online Estimates - Onsite Services Above Ground & Inground Pools High Rates on Angie's List, Nicelocal.com, reviews.birdeye.com 1st On YELP Too !

    From the owner: We have been installing swimming pools of all types, replacing liners and servicing pools for 25…read moreyears. We are licensed and insured. The owner is always onsite. We also are a full service contractor that installs custom inground swimming pools. We service Lapeer, st.Clair, Oakland, genessee macomb counties and more. We pride ourselves on being a family oriented business that cares about our customers from start to finish.

    Photos
    Brosio Pools - Photos say it all.  The Old 12 year faded, worn pool liner.  New Liner installed by Tony at Brosio Pools on Wednesday 5/8/2024

    Photos say it all. The Old 12 year faded, worn pool liner. New Liner installed by Tony at Brosio Pools on Wednesday 5/8/2024

    Brosio Pools - Bought this from Dolphin Pool Store as a must for New Pool Liner and Floor Pad to be installed by Tony Brosio Pools.  Wednesday 5/8/2024

    Bought this from Dolphin Pool Store as a must for New Pool Liner and Floor Pad to be installed by Tony Brosio Pools. Wednesday 5/8/2024

    Brosio Pools - Thank You Tony Brosio Pools & 5 Guy Crew With Liner + Installation on Wednesday 5/8/2024.  2 hour teamwork!

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    Thank You Tony Brosio Pools & 5 Guy Crew With Liner + Installation on Wednesday 5/8/2024. 2 hour teamwork!

    Midwest Pools - St. Clair In Ground Fiberglass Swimming Pool by Midwest / Leading Edge Pools

    Midwest Pools

    2.8(27 reviews)
    23.2 mi

    2017 Update: After much discussion and several visits, we…read moredid receive a refund for the "extra electrical" that their subcontractor charged us on the spot, for electrical that was already included in our contract with Midwest. We also received a refund for the drainage repair we paid for after the Midwest workers crushed a large PVC drainage tube and then covered it up without telling us. Product-wise, we've been happy with the fiberglass pool. Granted, we've only had it open for one season. We also invested in a power cover, and although we're happy with the added level of safety, I'm a little concerned with the quality of the actual mechanics. We'll see how long it lasts. Here is some advice if you're planning on going with Midwest: 1 - Ask for a name and number of the Midwest employee that will be overseeing you're entire installation, and make sure they're at your house when the subcontractors are working. Most of our issues wouldn't have happened if their subcontractors were properly supervised by a Midwest employee. After all, that is what you're paying Midwest to do. 2 - Get everything in writing. Even if it's for something small. The labor to close our pool was already covered by an addendum, but we had to prove it on three separate occasions.

    After thinking the same thing as a bunch of you that Midwest's service is horrible and complaining…read morebecause they never come out when they say they will.... I've had my spool for 3 years and true, i've had a few problems. Leaks, Heater broken, learning daily management, opening, closing... Then on Sunday of Memorial Day weekend, the owner, Scott, came over twice and personally repaired our pool heater. I think that they're doing the best they can but fiberglass pools are still fairly new and they're learning as they go along. He also has problems keeping good workers. There are not many other dealerships out there that are any better. So, if you want a fiberglass pool and you've read all the reviews and you get challenging service, then you're taking that risk. You can always pay more for a gunite pool from someone else but who knows if you'll get any better service. For the owner to come out himself this past holiday weekend. I think that says a lot and that he's making an effort. Let's all maybe try to be a little more patient and reasonable. I will still buy my next spool from them! Because when it works, it's Amaaaaaaazing~

    Photos
    Midwest Pools - Manistique In Ground Fiberglass Swimming Pool by Midwest / Leading Edge Pools.

    Manistique In Ground Fiberglass Swimming Pool by Midwest / Leading Edge Pools.

    Midwest Pools - Swim Spa 8'x17' In Ground Fiberglass Spa by Midwest / Leading Edge Pools

    Swim Spa 8'x17' In Ground Fiberglass Spa by Midwest / Leading Edge Pools

    Midwest Pools - Bayshore In Ground Fiberglass Swimming Pool by Midwest / Leading Edge Pools.

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    Bayshore In Ground Fiberglass Swimming Pool by Midwest / Leading Edge Pools.

    Lapeer Pool and Spa - hottubandpool - Updated May 2026

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