No call, No show. I really thought I had found a professional, dependable company until I had…read morespent a lot of time and money waiting on them to meet their commitments and promises. They stopped showing up after weeks of agreed upon appointments, after spending hundreds of dollars following their directions, hearing excuse after excuse .. finally, enough was enough. So Disappointing!!

Excellent service fast and very professional I was nervous about my pool at first but these guys…read moreknow what they're doing they made a lifetime customer.

Disorganized, Not Thorough, and Disrespectful - AVOID…read more This was hands down one of the most infuriating and disappointing experiences I've ever had with any service provider. Main points: Hired for hot tub leak and heating issues. Initially seemed promising. Entered my yard without notice. After the first time, I specifically requested notice because I have 3 large dogs. This was ignored during the second visit, putting my dogs and his workers at risk. Only one side of the tub checked despite clear request to inspect the whole thing. After follow-up, company was unresponsive, vague on scheduling, no-showed, and failed to notify before visits--again entering yard without warning. Discovered second leak; quoted $590 more, including a second service fee. I disputed this since full inspection wasn't done the first time. John, the owner, was rude, dismissive, and hung up twice--laughed at my feedback and ignored safety concerns, with zero accountability. I'm now stuck with unresolved issues and need to fix it myself or hire another company. My first text before their initial visit included images and videos: "I have a leak which appears to be coming from the front connector piece but I'd like that confirmed and look for any others. Its had a known small leak since I got it a couple years ago but it got a lot worse recently." We spoke on the phone and he explained the filter cycle settings, which was helpful. I felt good about the company going into that first visit. Ryan (technician) arrived on time but walked into my yard unannounced. I have three large dogs with access to the backyard, so I wanted to ensure they were inside. He was helpful, explained the heating issue, and repaired the main leak--but didn't check the whole tub. He said it would need to be filled and heated and offered to stay for a fee, but suggested that if more issues arose, I could just reach out and he'd return (no mention of additional charge). First visit was June 18. On June 23, I reported the tub might still be leaking; I was advised to monitor and photograph the water level. On July 4, water was still present on the patio--on the opposite side--and the tub's water level had clearly dropped. I texted again with photos. John told me "I'll probably be back out Monday. We'll keep you updated." I asked for a time and he said "Midday late afternoon depends on how the job prior to you run". Sunday I was told I was on the schedule. Monday morning, I sent: "Please knock or text me when you get here today so I can make sure the dogs are inside. Thank you!", to which I got no response. By 7:30pm I asked if they were still coming. At 9:30pm I was told they got tied up and would come Tuesday. I asked for a time; he replied "Thinking probably around 8 AM, but I'll confirm that in a couple minutes," which was never confirmed. Ryan arrived at 8am. Again, no knock or text--just walked into my backyard. When I brought it up, he said he was never told. He found the other leak and said John would call with a price. John quoted $590 more, including another $250 service charge. I was fine paying for the additional work and parts, just not another service fee since they didn't inspect the full tub the first time. John said to forget the service fee and that he'd tell Ryan to pack up, then rushed me off the phone and hung up. I later called back and calmly said I had feedback. He laughed and said "Oh this'll be good. Okay what is it?" and interrupted me repeatedly. I explained the lack of communication, my safety concerns with the dogs, and why I didn't agree with the second service charge. He kept justifying everything and said I wouldn't be able to find a better deal anywhere else--which wasn't even my main concern. He eventually got frustrated and said "okay we're done" and hung up again. I'm now left with a dismantled hot tub that still needs repair. Blatant disrespect, lack of communication, and terrible customer service. I honestly don't understand how they have any positive reviews if this is how the owner treats clients.

John quickly returned my call as my hot tub shut down in late December. He talked me through an…read moreeasy fix. He's very knowledgeable and if I would maintain the tub as I should, there wouldn't be a problem. Will keep his number on speed dial for future issues as the tub is 21 years old. VERY PLEASED!!!!

We had an algae problem from the minute we opened our pool this year and have tried everything…read moreourselves . Finally called in a pro and our pool looks great and is finally clean. Matt was professional, efficient and prices are good. Will definitely use them again !

From the owner: Crystal Clear Cleaningsread more

Best price showed up on a Sunday took longer than expected and didn't up charge!…read more Would use them again and recommend to others

Hired to drain and clean my pool. Against my better judgement, I paid them in ful, cash. After…read morepayment they never returned to finish the job. My pool is empty and still dirty. Made several attempts to contact them but they never answer or returned my calls. Regrettably I have had to turn to the court. In addition, now my pool liner is ruined. Stay away from this company!

We've been customers for over 17 years--they put our pool in. Always helpful, can get quick…read moreservice, love the staff.

Solid local business. They've been around forever and have polite, friendly customer service.read more

Spa Service was recommended by my local pool store for a leak in my hot tub. After leaving a…read moremessage, they called back immediately and scheduled a visit soon after. Jon was the tech, he called when they said he would, he showed up on time. Polite, friendly, professional, knowledgeable and WAY more reasonably priced than the other companies I called. He fixed the leak, offered some spa advice, and cleaned up after. Highly recommend!

Shawn from Spa Service has been to my place twice to service my old Catalina spa. The second time…read morewas because, based on his first performance, I insisted that he return if at all possible for the next call. If you watch the man work, its immediately clear that he knows what he is doing. And even though that knowledge and skill is how he makes his living, he was very good about answering questions I had; and even providing tips that would ensure that I would need his services less! I found his honesty and helpfulness refreshing, and after three years since his last visit, I'm hoping I can reach him again to fix a difficult-to-service leak. PS- I wrote this review for two reasons: 1.) because I was that satisfied by Spa Service's performance, and 2.) because the poor review from the Veterinarian below, in particular, annoyed me. It never ceases to amaze me how people can make emergencies of their own 'needs', but not feel a sense of urgency to pay the person that fixes the problem. To then have the audacity to give the business a bad review is shameful. Keep up the good work Spa Services, and give Shawn a raise--lol!

Affordable Pools Inc did a great job tiling our pool, thanks guys! I would recommend to any one.read more

From the owner: Affordable Pools Inc provides you quality custom built fiberglass pools. If you can design it, we…read morecan build it. Our state of the art process allows you to design the pool of your own imagination and have us build it, any size any shape, on site. Need your Pool's Leak Fixed? Cracked Cement that needs to be sealed? Pool starting to show its age? We can convert that old cement pool and vinyl liner to Fiberglass. We can create a custom logo for your business or family. Our restoration includes the state of the art epoxy which currently is the worlds strongest pool solution. Let us restore your pool to its full potential again.