There are many places to get propane, but none that know the business. Nobody is working hard to…read moreearn your business, except this one. Price is posted out front, and discount for bulk purchase too. Not only did I get a great price, I learned more about weights and volumes and seasonal changes. I recommend going there and be prepared for a great experience.

Great friendly service and cheapest propane tank refills for miles. Highly recommend!read more

Subject: Commendation for Excellent Customer Service - Ms. Hollis…read more Dear Management, I would like to take this opportunity to formally commend your agent, Ms. Hollis, for the exceptional service she provided while assisting me with my concerns. Ms. Hollis went above and beyond to ensure that each of my concerns was properly addressed. She took the time to listen, provided clear assistance, and, most importantly, ensured that the necessary follow-ups were put in place regarding my requests. I have contacted your office on several occasions in the past, and I must say that this is the first time I have received this level of attentive, thorough, and professional service from an agent. The difference in the quality of service was noticeable and greatly appreciated. Ms. Hollis demonstrated patience, professionalism, genuine concern, and a strong commitment to customer service. Rather than simply addressing the immediate issue, she made an effort to ensure that my concerns were handled completely and that appropriate follow-up action would be taken. Employees who demonstrate this level of dedication deserve to be recognized. I therefore wanted to ensure that management is made aware of the excellent service Ms. Hollis provided and the positive impression she has made on me as a customer. Please extend my sincere appreciation to Ms. Hollis for a job exceptionally well done. Kind regards, Nathoyer

If I could give zero stars, I would. I called about a billing issue and, as usual, no one…read moreanswered--so I had to join the call-back list. After waiting three hours, they finally returned my call. I then spent an hour and a half on the phone (see photo) trying to resolve the issue, only to be disconnected before anything was fixed. When I called back, I was told they were "at capacity" for the day and I'd need to try again tomorrow. So now I have to repeat this entire process. This is completely unacceptable. They have zero regard for people's time. HORRIBLE customer service.

A great resource for all things propane, CO2 for beer brewing. This is off of Chinquapin and Forest…read moreDrive, not far from the Good Will store. Drive around back and you will see the big sign for Roberts Oxygen. The staff is helpful and if you need propane, you get a better deal here than the exchange places. They aren't open on weekends but you will get 1-on-1 service on weekdays.

Bottom Line: A place for propane and propane accessories. And oxygen, CO2, dry ice, etc…read more Let's face it, an oxygen company isn't the most exciting place to Yelp but this retail store definitely deserves a little recognition. I went to Roberts Oxygen to get a true 20 lb. propane tank for my new grill. Unlike most or all big box stores that only fill the tanks to 15 lbs., Roberts Oxygen fills the tanks to their 20 lb. capacity so you can keep on grilling all summer long. In addition to propane and propane accessories, yeah, kinda like that store on King of the Hill, Roberts Oxygen also specializes in other compressed gasses as well as relevant accessories. They also carry dry ice which really puts me in the mood for a Halloween party or shipping some delicious crabs to my friends in SoCal. The few people I interacted with at Roberts Oxygen were prompt, friendly and knowledgeable. Roberts Oxygen is on the back side of a small industrial/business park. When you see Chesapeake Light Craft store, a wooden boat builder, head around back where you will find Robert's Oxygen. There aren't really marked parking spots back there so just park out of the way of the propane/oxygen cage and rollup entrance.

Duke Energy " Customer Service": Arrogant, discourteous, unhelpful…read more Enough said, but I'll say a little more. I finally got to speak to a supervisor of some sort who was at least civil, but she was no more helpful than the two rude individuals I had spoken to before her. It's obvious that this company has no concept of relating to its customer base and is only interested in profiting from its near monopoly in many large regions. I have a strong feeling that they'll pay for this corporate attitude eventually.

Have been very happy with their service. I also love that they pick everything up on the same day,…read moreit's very convenient. I would highly recommend them!!

SENIORS BE AWARE OF THIS --This review is about setting up service with Evergreen which I found to…read morebe very confusing. Because I don't do Facebook it was difficult to find details for my southern Maryland region. The info I did find turned out to be dated, no longer in effect, including services printed in my customer agreement contract letter. For example: although it was implied otherwise, recycling is not available in my community (found this out after I signed up and paid), you can no longer use your own garbage can here or anything smaller than a 64 gallon can. Although my service agreement says I can use a 30 gallon can. Nope Seniors, especially, be aware of this (which may vary depending on your location): I was automatically delivered a 96 gallon trash can which can hold 7 kitchen bags worth of trash!! It's huge and the can itself with its wheels, metal bars, and thick plastic is hard to wheel even when empty. I am a 76 year old female with a bad back and an uphill driveway. The first time when I mostly filled the container, I was practically in tears struggling to push/pull this can up to the road. For my second weekly pickup, I only had 3 fairly light kitchen can bags and they filled less than half the can. Easier but still difficult. I figured I might end up pushing the can to the road and hand-carrying each bag to the can! Pretty ridiculous and certainly nothing to make my life easier as I expected. They do offer a 64 gallon can which is being delivered to me next week. I hope it will be doable because we really have no other options here now. We carried our trash to our local transfer station which was free for 35 years but that is not possible for us anymore. Companies like Evergreen need to consider what percentage of potential customers can't handle these huge commercial trash bins and offer some consideration for seniors.