We were totally pleased with Rebecca DeBakey's help on our recent home purchase, and would…read moredefinitely want her help again if selling or buying. She was patient and committed to helping us even though we were selective. She was attentive, listened well and undertood our needs. Her knowledge of the area was great and she suggested areas we weren't previously considering. She was flexible and always available to look at homes when we needed her to. It was a pleasure working with someone so personable and easy to talk with. Through the entire process, we felt she was really focused on our needs. She was helpful with the selection process, bidding and negotiation strategies, referrals to inspectors and other experts whose help we were happy with, and she was very responsive when we had questions even after our purchase. We had a great experience working with Rebecca and would recommend her highly.

Very difficult time working with Kenneth. We found him to be extremely obnoxious, short tempered…read moreand arrogant. He doesn't give you all the information about a property, even when asked and told us to ignore potential major issues. When following up, he blamed us for not inquiring. It seems he cares about his bottom line not the client's satisfaction. We went with someone else and had a great experience. Would not recommend Kenneth Rose.

Poor experience working with Kenneth. He was extremely rude, aggressive and confrontational. I…read moresimple asked for additional information and he refused to provide it. I tried following up but got no where. He just has interpersonal communication skills.

Been renting with EHC since 2010. JD Ricca got me a great apartment deal and is very responsive…read morewhen maintenance issues are needed.

Bad bad bad bad bad termites mold water and they hold my depo-- don't use them u will be sorry I…read morepromise for your own sake-- Update - had to go to L & T court to get my deposit back and they had to pay out an e xtra 500 for the UTTER disaster that is Exec housing.

If you're a renter, steer clear of Promax. They are representing the owner's interests and do not…read morecare if the renter is inconvenienced in any way. When the property we're renting needed renovations, there were communication problems between the owner, the contractor and Promax. I (as the renter) was the one that was inconvenienced, and there were no apologies or understanding extended. I've also been chastised for not following the protocol when it was not convenient for them. If it's not bothering them, they don't care.

I first met Ron when I had to make a decision about my parent's townhouse after my father passed…read moreaway. Promax was recommended by a neighbor in that community, and when I reached out Ron met me at the house. He was compassionate, friendly, and professional. That was in 2010 and he and his team have managed the property ever since. His team is wonderful and keeps me from having to worry about taking care of the house.

Paul, Thank you…read morefor taking the time to respond. I would like to clarify that I am a resident and not a Board member, new or old or whatever you inferred. I gather that the Board's decision to change management companies clearly derived from resident dissatisfaction of services rendered. My opinion of Sentry over the last 5 or 6 years still stands. I do not appreciate highlighting my possible place of residence on an open forum. That being said, I feel that a 70 year old building in a historic district of a very desired zip code warrants a more strategic outlook rather a band-aid patch here and there. There is a certain level of expertise that is needed to manage communities here as the City's Architectural Review Board is very stringent on their expectations of following rules. It's not just a condo complex; it's a very visible gateway to a very unique, preserved, historic and touristic area. I used to see residents doing walk abouts to keep abreast of the property; the non-Sentry grounds keeper noted more issues than any assigned property manager (and there have been numerous.) I almost wonder what Sentry was managing --- as it has the word "Management" in its very name. I don't know if you've ever walked the grounds -- and certainly you can't compare it to what it used to be because you don't know what to compare it to. But I have lived there since the conversion. You should walk the grounds and while you do, stop and look at the discolored concrete slabs that "replaced" perfectly good ones with ones with an odd hue, while clearly cracked and broken ones remained untouched. Stop and look at the seams filled in with goop so sloppily that they pour down the sides. Right before the white washed red brick behind the cheaply painted black railing over the rust without appropriately sanding it down. Want to take a look at the water damaged roof that is historic slate? Sentry's contractors sure didn't. It took years before someone actually walked a roof, but residents were told each time a complaint was made that "the issue was resolved and a repair was made." You probably can't do all that because his company was sold out of state. Hard to do a walk through from Florida. PS. I sat through a few board meetings and I can name ONE representative who I would deem professional, did not get snarky with residents or board members, responded to emails in a timely fashion and was able to differentiate between what would and would not constitute an emergency. Additionally, please note that dissatisfaction with Sentry seems to be documented on Yelp as far back as 2011. Maybe instead of pointing fingers at past or current Board members who volunteer their time, uncompensated, to take care of our community, Sentry may want to take a closer look at its operations, one for which they are well compensated. Thank you.

Cool company with down-to-earth staff who go above and beyond, even when issues arise. I applaud…read moreour manager at Sentry for maintaining a positive attitude and professionalism, even during our meetings that get crazy. When there was a dispute with my billing, our manager reached out and was quick to bring our payment issue to my attention, help resolve it, & had the late fee removed. She was very understanding and recognized that, at the end of the day, this is my home, my community, and my investment. I really appreciate that.