I was referred to this practice by my co-worker who also lives in Monroe. It was my first time…read morehere today and from the welcome at the front desk to the end, everything was perfect and very pleasant and professional. The receptionist is very nice. She first showed me around the clinic and introduced me to the dentist via pictures and handed me a welcome gift. My Hygienist was Kristi and OMG, she probably spoiled it for the rest of them because my expectations are very high now lol. She was just simply superb. The way she communicated was amazingly clear and the way she translated my findings to the Dentis was to the tee. My Dentist was Dr. Carlson. I must be getting old because she seemed so young lol. Very nice Dr. She also communicated everything nicely to me. All together I am happy to say that I found a new dentist. the only feedback I have is with the high cost of getting things done I was offered a plan to break up the cost, but I think it was more like a credit card of some sort. She did say she would not pull my credit and that if she did it would be a soft pull but not until I looked up the payment plan. Of course I declined it immediately since the interest rate was 33%. I think they need to offer better options like my old dentist. They offer to break up the plan without having to apply for credit. But, everything was very satisfactory. I am glad to have found a nice, clean, modern and friendly dentist.

I have been a patient at Monroe Smiles for 8 years. I have nothing negative to say about the care…read morethat I received but dealing with insurance issues both when I was working and now with Medicare has been a constant struggle. I recently went to a new Advantage plan and was told upfront what my co-pay would be only to find out later that I owed them an additional $80 as my insurance was no longer in network. Rather than having a discussion, alll I got was the same reply - they were no longer in network and they never accepted the responsibility for not divulging that when I checked in. Trying a new dentist tomorrow.

I had a fantastic experience with Dr. Kyle Gill and his team. Dr. Gill was incredibly kind,…read moreprofessional, and took the time to explain everything clearly, which made the entire visit feel comfortable and stress-free. Adrienne and Laura were also wonderful, friendly, attentive, and very helpful throughout the appointment. It's clear the whole team truly cares about their patients. The office itself is beautiful and equipped with impressive high-tech equipment that makes everything very efficient and easy. The entire process felt smooth, modern, and well organized. I highly recommend Dr. Gill and his excellent team!

My nick name for him is Dr. Drill because he will find something to fill. P.S. He doesn't warranty…read morehis work. One year after he put a crown on my tooth, it fell off and he charged $200.00 to glue it back on.

I am visiting from Southern Cal. And started having a toothache ON NEW YEARS EVE! I got LUCKY…read morebecause Dr Park was "in network" so I just went with him and they got me in on NYE! But what I found was a beautiful, clean office. A wonderful, friendly staff. And a knowledgeable, gentle doctor. I REALLY wish Dr Park was in California so I could continue to have him as my regular dentist. There was no "sale pitch" like I get in Cali from every dentist!!! Just straight up, honest, genuine care. I'd give them 10 stars if I could!

I recently saw Dr.Robert Park for emergency recently. Had…read moreaccident on my front teeth hiking . Dr.Park was able to see me same day and was able to fix me up. Being a dental chicken I really appreciated his gentle hands and supportive demeanor. I high recommend this office !

Dr Sarhangi and his staff took EXCELLENT care of me during my extraction and bridge preparation…read more He explained to me exactly what he was going to do - and everything happened as he said. Prior to the oral surgery I was given a Treatment Plan printout showing what my insurance would pay and my out of pocket costs. It was right on the money - it was even a bit less than anticipated. I have been going there for at least 5 years now - never had any sort of problems at all. People have different experiences at whatever practice they go to - but Monroe Family Dentistry has earned my trust.

Best dental experience ever! Very caring staff and Dr Sarhangi was very empathetic and…read morecompassionate. Very reassuring and kind.

If I could give them ZERO stars, I would! My daughter & I…read morehave been using Quality Family Dentistry for the past several years & we have stuck with them thru all of their transition & changing of doctors. My daughter had her wisdom teeth pulled last August. I paid $475, which I was told at the time would be my portion after insurance. In December (four months later) I received a bill for $230. I called to inquire what these additional charges were for as neither of us had been in since August. I was told they would research it, send it back thru insurance if necessary, & call me back with the results. I never heard anything back, so I assumed it was handled. Yesterday I received a phone message threatening to send me to collections for the unpaid amount. I called today to find out what I had asked them to find out over a month ago & I was told it would not be sent back thru insurance, & that she couldn't tell me what this additional $230 was for. She just kept saying "I don't know what to tell you. You have an additional balance & I'd be happy to work out a payment plan with you." I don't want a payment plan! I want to know why I am being charged again almost half of the amount that I already paid (now SIX months ago), when I was told then that my account was paid in full! I pay my bills, but bills typically come with some sort of explanation & they don't come SIX MONTHS after the services are rendered! Quality Family Dentistry will no longer receive any of my business & I will pass on to everyone I know about their shady billing practices! There are plenty of reputable dentists in town that would be happy to take my business!

I love this place and I am a big chicken. Once every ten years or so I manage to find a dentist…read morethat hurts me badly and I don't go to a dentist for ten years. I finally decided to seek out a dentist because I was more afraid of how my teeth could hurt me opposed to how a dentist could hurt me. Just sitting in the dental chair with my cute little dental bib waiting for x-rays stressed me out and I had big tears rolling down my cheeks. I fanned my eyes trying to dry up my tears because I felt ridiculous. I mean I was just there for x-rays for crying out loud! My fear of dentists was that intense. Aaron came in , gave me a tissue and spoke so kindly to me with genuine caring and compassion. He has a boyish charm that puts you at ease. Of course that could be because of the braces on his teeth that he is sporting or perhaps his choice of super hero clothing articles like socks and tshirts. I think you might indeed be a super hero to choose a profession where not many people are especially excited to come see you. I mean, who really gets excited to go see a dentist? The diagnosis after x-rays? Two root canals and two crowns.... double ugh. I had one root canal last Friday and my other one today and I have to tell you dear readers... it went great. I am so happy now. No discomfort, no pain, no fear and no tears. Thank goodness! Dr Aaron Marks and his staff are phenomenal. His assistants are like your little dental cheerleaders. The appointments were long, with root canals you can plan on having a seat in that dental chair for a few hours so it gets a bit tedious but the girls would come in the room and tell me I was doing great and good job haha. The vibe of this place makes going to the dentist actually fun. How can this be? Well give them a try and you can see for yourself! I wish I could double the stars of this review. :)

Fantastic great with Sensors Perfect location also extended…read morehours make scheduleing a breeze

I normally don't yelp but I absolutely couldn't help myself!! I'm in love with this place, Alex did…read moremy cleaning and wow was she informative and thorough!! Ps Dr Craig was super friendly and funny!! Ali the front girl was so sweet and helpful!! Definitely the best overall experience

My experience at this office has been excellent every time. I'm very grateful to have found a team…read moreI trust my family with their quality care

I absolutely love Monroe Smiles! I get great care and feel very comfortable. Both my husband and I…read morego here and are very happy we found Dr. Johnson!

The more I visit the office and have dental procedures performed, the more impressed I am with Dr…read more Tang and the whole team. The Doctor is very thorough, and great at probing, listening to my concerns, and providing a range of treatment options. After four years and a few procedures, I cannot recommend The Smile Institute enough.

Incredible and sweet office. I just switched from Monroe Smiles to The Smile Institute and am very…read morehappy. Michelle cleaned my teeth today and she was thorough, thoughtful and kind. You can tell this is an independent practice by how personal and patient they are. They answered all my questions and concerns as I'm trying to be more holistic with my health. I already sent my husband their number to make his next appointment!

My retainer on the bottom teeth came unglued while skiing at Steven's Pass, far from my dental…read moreoffice. And the orthodontist I was using in Vancouver retired. I made a call and the JFO office team was very accommodating. The repair was professional and every step of the procedure was clearly explained. They have top notch equipment in this office. They took photos and x-rays of my mouth and smile. I highly recommend this office!

Our family loves this office. They're so kind and friendly here. Dr. Jones is warm and…read moreapproachable. He took his time to explain my daughters unique challenges and his game plan for her mouth, making sure all of my questions were answered before we moved forward with treatment. I would say the defining characteristic of this clinic is hospitality. There's a fun playroom with Nintendo for waiting. Great for siblings in tow! Mini fridge full of complimentary beverages, warm chocolate chip cookies, bucket of complimentary lip balm and wax for appliances. They have a darling 2 sink teeth brushing nook in case your kiddo forgot. They also give t shirts to new patients. If you wear your JFO shirt to your appointment, you can enter to win a monthly drawing. I love that sign in is done via touch screen. They make every effort to make the frequent checkups as comfortable as possible. Can not recommend this place enough.