Excelente servicio de la señora Carmen, siempre a sido muy amable cuando vengo a lavar mi ropa

Great service from Olivia, she gives off a pleasant experience. Will definitely return!

Place is clean employees seem working the times I have been in establishment and it is convenient because it's close to home. One thing I do not like about this place is that the cards are unreadable and that gets very annoying. I will have to purchase a new one every time and then loose money from previous cards because the machines are not able to read card. Wish this was not at problem n this is the reason why I always have to think twice of going here. read more

Su Lavandería, the only laundromat I'll go to... You can go at any time, day or night, and know that you'll have a clean place to wash your clothes. I love the pick up and drop off service here, sometimes I don't have time to hang around and it's nice to have that option. I had a machine eat money off of my card at 3 am and the gal was super about it. They actually have a really high tech system with their cards to fight fraud. They track all of your purchases and can narrow down which machine took your money and when. Never seen that before haha A few machines are out on occasion but there's plenty more to go around. Free dry!!! read more

I haven't been to a laundromat in years so I was dreading the task. But Su Nueva Lavanderia was a great place to go. I was trying to avoid a crowd, so I went Saturday morning around 6:30 a.m. People were starting to come in but there are plenty of machines and free dry! I also liked using the laundry card (accepts debit and credit cards) instead of quarters. Hopefully my landlord will fix our machines soon. But if not, this is the place to go. read more

You need a ride to do your laundry? They'll pick you up. Don't have time to do laundry? They'll do it for you. You completely forgot that you're wearing your last pair a socks and it's 3 am. They're open 24/7. So many scenarios and they are there for you (laundry needs only). The best part they have several locations. I always feel comfortable when I call for pick up service. My only concern (and only reason why it's not a 5 star) you never know what time they'll return your close back to you once you turn it in. There's been times where they quote a certain time and I waited 2-3 hours more. Knowing this I know to ask for the service during my day off and not when it's a workday. Overall great place for your laundry needs. read more

Always came here when I didn't own my washer and drier. Only posting this review because I had recently left some of my clothes by mistake and they had it in a bag the next day! Thank you read more

I enjoy coming here to do laundry. The staff is super nice and always help me out. The place is pretty neat and clean .I like it how they have movies for Children playing , and Christmas songs. It's a family place . read more

The location on 3319 W. 55th St is always very clean and secure. The pricing is reasonable plus I love to dry for free! They also have wifi which keeps me entertained while I wait for my laundry to wash. The ladies are nice and answer any and all questions. There is also an older man who is great! Open 24hrs meaning I can go when its not so busy during the day. This is the only place I do my laundry read more

This is a highly recommended laundromat! I've had bad experiences at a few of the other local laundromats. A location on 59th by Rockwell was gross, one by 51st and Kedzie has rude owners, the worst was the location on 55th off of California this place left my clothes smelling musty. Never returned because I found this place. It was a bit rough looking, but still a very good facility. It now looks better kept and all new washers and dryers!! I loooove watching the new bubble towers they have, I get so entranced in the bubbles!! I give it a 5 star rating! read more

In my opinion it's the best Bubbleland Laundrymat and Laundry facility around. I've visit the one over east and west of Western Avenue. They don't compare. The staff is always friendly, knowledgeable and helpful. read more

I live not far from here but would rather make the trip to the second nearest location just to avoid the employees that work here. No respect for the customers. For starters, they suddenly decide to clean when its crowded and are not polite enough to ask you to move when theyre sweeping/mopping, they just treat you like a piece of furniture and sweep right at your feet with no consideration for your shoes. I guess they figure "hey what the hell, i hate my job and theyre here to wash clothes anyway so whatever" Second the solicitation is absurd. Everytime im sitting waiting for my clothes to wash or dry I dont need someone to walk over and offer me bootleg dvds. Once is enough but usually the guys will walk around the place a few times and forget they already asked you twice and got denied, and the employees? Just stand to side not saying a word to solicitators annoying the customers, or just sit at the table by the big windows having their 10th lunch of the day...its rather embarrasing and unproffessional. On top of that they just stare at you like your an animal. I know i get mean stares because once i overheard them making rude remarks about my hair/looks in spanish, not knowing i speak it fluently, i was furious but kept my mouth shut, just smiled and walked away. I know i will not be returning here on account of these things. Visit coin laundry down the street on kedzie and 51st, they maintain a better business and the only solicitaion is from the guy out front selling hot tamales and champurrado which is rather pleasent in this cold weather. To Paul....I find your inability to discredit those who see the flaws in your business laughable. You seem to be a very hands off kind of manager, instead of taking critisism to heart, try to better your establishment. Your attempt to challenge my credibility is welcome, but the reviewers must know how you run your business to the ground. You are extremely rude and unprofessional yourself, now i see why the employees conduct themselves in the same ungrateful manner. If you cry about how people are supposedly conspiring against you, it really shows what kind of person you are. Im actually quite astonished that you replied in english knowing that none of your employees bother to speak it. I dont know if theyre just pretending or truly dont know a lick of english but trust me, its hurting your business. And yes my review is true, every single word and you are not bettering your situation. Instead of kicking out frequent customers that actually spent money there to give you a check, kick out those solicitors. Ive never seen you there so how can you pretend that everything is running smoothly? Stop blinding people from the truth, just accept it and try to better your situation. Belive me when i say your doing a lot more damage to your own business by consistently challengeing your reviewers everytime they slap you in the face with the truth. You can read and ponder upon my other reviews looking for something in hopes of taking away from my credibility but you'll find that im not one to shy away from the truth. And another word of advice, don't like harsh critiques? Then kindly remove yourself from yelp and the neighborhood. And if you decide to keep fighting every review you dont like, try changing for the better, maybe treat your employees with a raise so they dont half ass their job. Now good day to you rude sir, i know your in desperate need of one. read more

If I could give it zero stars I would. Very rude staff. I use this laundry service occasionally during weekday nights but sometimes on the weekends I go in to get some quarters and this one lady with super curly hair, a lil older, always runs up to me speaking very fast in spanish aggressively trying to tell me i can't use quarters here. I tell her I know pull out my laundry card I'm just exchanging for quarters and that I don't speak Spanish. and she rolled her eyes and kept going speaking very fast.even after I tell her she won't let up. I feel like I'm being harassed everytime I go in. It's happened like 6 times now,once we had to get someone else involved and the guy barley even spoke English and told me it's broken. I told him" no its not. What are the rules exactly? Am I not allowed to exchange money for quarters here? "They conversed in Spanish agian so I said u know what give me the owners/manager business card I will call and ask him. He then said okay go ahead and use it and couldn't even tell me if they had specific rules. They need to be able to communicate with all their customers. Now I just send my husband in for me if I can't make it to the bank during the week. And they never say anything to him. Very upset with the service and racial profiling I put up with.@ Paul if you Read my review you'd know I am a customer. It's the same lady all the time and even tho I tell her I don't speak the language she keeps talking faster and faster. And how is the quarter machine something for customers when the machines doesn't even take quarters. U guys don't loose money on that. Now Paul is lying omg seriously don't come to this laundry mat. How did anyone communicate to me the rules when I don't speak the language? And how did I insult anyone when those employees claim not to speak english? So funny. All my friends and family will know just how unproffesional Paul and his employees are. Rule number 1 customer which I am is always right. read more

I like going here because its very close to my place. The machines are big and prices are decent. If you go at night really late, you can avoid the kids bumping into you, which can be annoying. Why can't parents watch after their kids,seriously? read more

Hands down, this is the best lavanderia in Chicago. The other su nueva lavanderias are great too but I love this one so much. My first time coming here I didn't know how to put the soap in right and one of the employees saw me struggling she offered me help and ended up doing the whole thing by herself. God bless her soul. she was so nice then after that she went on to clean. not to mention the lavanderia is so clean. ive been able to do many things while there. sometimes I eat dinner there, do homework, snack every now and then. and go on the free wifi. the dryers do the best job and dry quick. the prices are not bad. they are pretty reasonable. at night its not busy ...thank god for 24/7...u know when im not busy turning up at night ... I usually do laundry here. no regrets! read more