Very friendly people and very efficient service. They always text me to let me know my laundry is…read moredone. I highly recommend them.

I had originally gave this laundromat a five star. However based on this update they are getting a…read moreone star! I put my quarters in the dryer and push the wrong button (broken dryer). I was told by the employee that per the owner, She wouldn't be able to give me a $.50 refund because it was my fault. That's terrible customer service. All you have to do is open the coin section and give me my $.50 back. I'm big in customer service and this left a bad taste in my mouth. It shows you don't care about the customer your in it for the money only!

Great service at this laundromat. There is always an older tall gentleman there I think he is the…read moreowner. He is always friendly and asks how I am doing. The place is always clean and I get my clothes washed quickly. They have very reasonable prices. I will continue to use this facility. Thank you.

From out of state for work. Covington doesn't have the best options for laundromats so I decided to…read moretry faith laundry. It looks a little scary but I'm happy I tried it. Washers and dryers work great! Very reasonable. I'm happy

I love the wash and fold service. They get the job done quickly and the pricing is great…read more They also have detergent for sale if needed.

I went to this laundromat because of the 5 star reviews. As I was there I couldn't understand how…read moreit got 5 stars. Then I looked at the reviews and they are all from 6+ years ago. I did appreciate that the attendant was helpful, it was a comfortable temperature inside and a relaxing vibe in there However, some of the washers were leaking, several were broken and some of the dryers were out of service. There was also no soap in the restroom. I wasn't also shocked to see that the machines were coins only.

It's a clean location with 24 hour operation. They've just converted over the machines from coin to…read morea card. The card requirement is new. I tried loading their app and it says my Android phone isn't compatible. I guess I could have used a credit card to pre-load one of their cards, but I see that as an impediment to just coming in to dry my clothes. It looks like their rates increased as well. I called their number as they described for help. 24 hours later and still no response. This location has made it more difficult to do business. I'm going to go elsewhere.

Had I not witnessed this myself, I would not believe what I am writing…read more Yesterday, I was washing clothes at this establishment. My attention was drawn to a lady using one of the dryers. She had opened the door to the dryer she was using and smoke was billowing out. Not steam, but smoke. The smoke began to get thick in the laundrymat so we opened both the front and back doors. It was that bad. The lady's clothes were literally being burned up in the dryer. She began to slowly pull out some of her garments and put them into one of the rolling carts. The stench was intense. Two or three of us called the number posted above the washing machines. About 30 minutes later, a person who identified himself as the owner arrived and came inside. As to this next part, again, if I have not heard this, I would not believe it. The owner actually had the nerve to claim the ladies clothes caught on fire because she was using the high setting on the dryer. He explained that it's important to read the labels on clothes so this doesn't happen. Even though this was a ridiculous statement, I piped in and asked if that was the case, then where are the warning signs about this danger posted in the laundry mat ? The owner immediately changed the subject and said all of the dryers were inspected a couple of weeks ago, and they were all just fine. Obviously, there was a serious problem with this particular dryer, but the owner did not want to take any responsibility whatsoever. Everybody in the laundry mat could've walked out, and just let the place burn up, but the owner did not seem to have any appreciation for that. I left my number with the lady and she reported back that the owner finally paid a reasonable amount of money for the destruction of her clothes. Perhaps the owner overheard me advising the lady on how small claims court works. Be careful if you do business at this laundromat.

Great service. Always clean. Awesome staff. Laundry can be a tedious chore, and the ambience set…read morehere makes it less stressful

If you lose your money in any of their machines, no one answers or returns your call at the number…read morelisted inside the laundromat.

I have been using Normal Town Laundry for many years. Its always very clean and friendly…read moreatmosphere. Very excellent machines and Maria and coworkers are very helpful always. I wouldn't use any other laundry facility ever. The equipment is always in good operating condition and cleans very well no matter the stains. The prices have always been kept at a very reasonable amount. Thank You Normal Town Laundry for your years of dedicated service. Its always Premier Service in every way. Elaine

Was in town for a visit, wanted to return home with a minimum of dirt clothes. My clothes were…read morelaundered, neatly folded and bagged within 2-3 hours.

Nice facility, clean, and as described on website. I got to the laundromat at 8:15am. However, I…read morewas unable to use this laundromat because it was completely full. If you would like to visit, just remember early bird gets the worm.

Coming from out of town and having just card to pay with, this laundry spot is the place. Just…read moredownload the app and enter your Credit card info and your ready to wash.

This is the cleanest from top to bottom laundromat with air condition!! I'm so glad I found this…read morelaundromat! Sam is wonderful and very helpful. Thanks for helping me! Washer and dryer are big! Do NOT bring coins. They have cards where you load money on to it to start your washing and dryer. I believe last wash is at 9pm. Make sure you call for hours of operation. I will definitely be back.

From the owner: Brand New Coin Laundromat offering wash and fold services. We have gaming machines, arcade, ATM,…read morevending machine and laundry supplies on site. We are a clean facility open everyday from 8am - 10pm daily.