I brought my wedding dress here to get dry cleaned. When I dropped it off a lady took it out saw…read morehow many layers it was and quoted me 170. I live out of state so my grandpa picked it up. He was charged 270. I called and asked why was I charged more and they said oh idk who told you it was 170. I was told in person by YOU! Outrageous! I will not be coming here again and I won't recommend anyone else to either.

Tatyana is fantastic! I've been using her dry cleaning services for years and they are so reliable…read more But this time, I needed a dress altered. Tatyana got everything done so fast and the dress was absolutely perfect. Really fair pricing too! Highly recommend

Excellent Service at Bittersweet Location…read more I've been a weekly customer at the Bittersweet location in Greeley for over four years and can't recommend this place enough. The service has always been great, but since Hannah started, it's gone to another level. Within her first month, she offered me a drawstring drop bag--something I didn't even know was available! Since my usual bag is more like a small knapsack, she even added a vinyl tag to ensure my drop orders are processed correctly every time. That kind of thoughtful, proactive service really stands out. Ille was a delight to work with as well, but Hannah has consistently gone above and beyond to meet--and exceed--expectations. That's how you grow a business. You're lucky to have such outstanding employees representing your brand. Mary S.

Excellent customer service by Kim at the Westlake location. She was very friendly and helpful.read more

This place is the best laundromat that I have every been too. All new machines, they even take card…read moreon the same machines. Prices are fair, no gouging. Well lit, extremely clean, quiet even. I would recommend this establishment to anyone.

Amazing place! Always clean. Washers and Dryers are always working. I love that I can bring my kids…read morehere and they can play while I do my laundry. This place is INCREDIBLE. Probably the best laundromat in town.

I needed a pair of pants hemmed and the sleeves on a jacket shortened. Tatyana was able to tailor…read morethe pants and jacket within a few days--much sooner than expected. The quality of her work is excellent, and she is an awesome person to visit with. She is very focused on great customer service!

Great place and teamwork from 2 locations working together to help us. We flew in to town to attend…read morea funeral for a loved one. My jacket for the service had gotten dirty through the traveling. We showed up at one location that they were closing for lunch, but they opened the door and called the other location to come pick it up and have it done within 24 hours! They were amazing when other companies said NO. Thank you all so much!

Incredible and honest customer service! I have now visited this place several times and appreciate…read morehow upfront they are when answering questions.

While working away from home, I have to find dry cleaners that I like. This place is awesome, state…read moreof the art pick up and drop off. Hand to get the young lady at counter to explain it all to me. I recommend.

Do not go for express service. Has called to confirm they could do same day. Confirmed paid 20%…read moreadditional for a suit cleaning. Well not only did they not deliver same day. My order was split in two and had to return the day of the wedding over 100 miles to pickup missing jacket and pants.. No apology no reduction of $39 coat for not same day cleaning. Very disappointed...

I am absolutely devastated and furious. I wish I could give negative stars to this negligent…read moreestablishment. I entrusted this dry cleaner with my $4,000 wedding dress -- not just an expensive garment, but the most sentimental piece of clothing I will ever own. I dreamed of preserving it beautifully so that one day I could pass it down to my daughter. That dream is gone because of their negligence. The intricate beading and delicate detailing that made my gown so special were completely destroyed after they cleaned it. This wasn't minor damage; the entire dress was ruined -- it looks as though it was treated with zero expertise or caution. Anyone with even basic knowledge of bridal fabrics knows how delicate embellishments are. The fact that they ruined them so thoroughly is inexcusable. Not only that, the company did not inform me of the damage and took zero accountability -- they actually told me it was my fault for not checking that the gown had been cleaned properly upon pickup. I initially had my dress cleaned through Burkes, and after having a daughter, I decided I wanted to get it preserved for her one day. When I opened the dry cleaning bag to ensure all the pieces were there for preservation, I saw the damage Burke Cleaners had done, and I felt sick. Years from now, I had imagined pulling that dress out, showing my daughter, and watching her try it on. Instead, I now have a ruined, damaged reminder of what used to be a beautiful heirloom. And the worst part? Absolutely no accountability -- then or now. After seeing the damage, I immediately called the Area Manager, Danielle. The moment I informed her of what happened and how heartbroken I was, I was met with aggression and extreme rudeness. She spent 90% of the call telling me I was lying about the dress being sentimental to me and about my hopes of passing it down to my daughter. It was the most disorienting, disheartening, and alarming conversation I've ever had. To be met in such an emotional moment with harshness, condemnation, and a severe lack of sympathy was truly astounding. Any company that treats customers like that does not deserve our trust. There was no apology, no accountability, and no understanding of how devastating this was. I would NOT recommend taking any piece of clothing to this establishment. The severe lack of integrity, attention to detail, ownership, care, and plain kindness demonstrated by the dry cleaning team and their management deserves no trust. On top of that, the fact that they don't inspect -- and even photograph -- a garment with that level of sentimental and monetary value before and after cleaning is absolutely insane. They ruined something priceless to me, and I will never get that back. See the pictures for yourself.

Always great service and always on time! We have been using…read moreKurt's cleaners for two years now, and have never been disappointed.

Can't even press a suit jacket correctly, what dry cleaner doesn't know how to do that? Won't be…read moregoing back.

In the past decade I have been to several cleaners in the Fort Collins area. Despite other cleaners…read morebeing closer to where I live at the time, I always seem to be driving across town to visit Palumbo's. The quality of the cleaning job is always good and the time it takes to get the apparel clean is good as well. I highly recommend them! Note: Palumbo often advertises in ValPak with 15% off coupons.

Absolutely terrible customer service. They ruined my marine wool cardigan and didn't even press any…read moreof my shirts. When I called, I offered to text photos so they could see the damage, but they refused -- insisting I bring everything in. I explained that I'd just had surgery that morning and couldn't drive, but they still wouldn't even share a number so that I can share the photos. My cardigan is now ruined, my shirts looked untouched, and I ended up having to iron everything myself--an extremely disappointing experience.

Service was super friendly and helpful, and they did a great job on cleaning my comforter. They did…read moreexactly what I requested. The price was a little higher than I expected, but I wasn't sure how much it would cost in the first place.

Great service and communication. Reasonably priced! The fellow that was working there was super…read morefriendly. I like how they text you when your clean clothes are ready for pickup.

The parking situation is dicey other than that I have never had an issue. Parking stinks and they…read morecharged me $65 for a comforter cleaning other than that no complaints

I brought in a photography backdrop that had long fold creases from the factory. $28 later and it…read morelooks exactly the same as when I brought it in. I washed it before bringing it in, so they recommended only a press. I specifically said, "I need help getting these fold lines out". Friendly staff, waste of money